Housekeeping Supervisor

POSITION SUMMARY

Why work with us?

If you think that you are the perfect fit for our team and you are passionate about Hospitality, this is your opportunity!

Lisbon Marriott Hotel believes in the power of our associates to shape our future. And now, part of that exciting future could be yours too!

We are the biggest hotel in Portugal, located in our country’s beautiful capital, with a total of 577 rooms, a swimming pool and garden, a bar and restaurant for clients to enjoy.

The Job

• Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. 
• Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. 
• Assist Housekeeping management in managing daily activities. 
• Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. 
• Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. 
• Communicate issues to next shift. 
• Complete required paperwork.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.

What are we looking for?

• Fluent in English and Portuguese (spoken and written);
• Previous experience in a similar role, preferably in the hospitality industry;
• Proactive, creative, and flexible mindset;
• Excellent organizational skills and strong attention to detail;
• Strong communication and interpersonal skills;
• Knowledge of housekeeping operations, hygiene, and safety standards.

What do we offer?

• A professional environment to work in;
• Personal coaching & training to support you in your day-to-day job;
• Career opportunities within Marriott International;
• A TakeCare program, where we focus on your wellbeing in general and organize several healthy and fun activities throughout the year;
• Marriott International discounts for F&B and stays
• Many social activities, such as our Associate Appreciation Week;
• Included psychology services;
• Included laundry service for professional pieces;
• All meals at our canteen are included.

For more information about the Lisbon Marriott Hotel please have a look on our website.

Apply today by submitting your CV directly.

Your career at Marriott starts NOW! 🙌🤩