PricewaterhouseCoopers (PwC)

Global professional services: assurance, tax, consulting

Digital, Technology & Transformation Consultant - Risk Services

Technology & Systems ConsultingConfirmed live in the last 24 hours

Full-timeSingaporeNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in Information Technology, Computer Science, Engineering, Business, Data Science, Information Systems, or a related discipline.
Relevant experience in one or more of the following areas: software engineering, data and analytics, cloud and infrastructure, cybersecurity, business analysis, product management, project management, UX/UI and service design, technology operations, or business transformation.

Responsibilities

Engage stakeholders to understand business objectives, operational challenges, and user needs.
Gather, analyze, and document business, functional, and technical requirements.
Facilitate workshops, meetings, and discussions with business and technical teams.
Provide recommendations to improve business performance, operational efficiency, and user experience.
Communicate project status, risks, issues, and recommendations to stakeholders.
Support the design, development, implementation, testing, deployment, and maintenance of digital solutions and enterprise systems.
Contribute to product roadmaps, project plans, and delivery schedules.
Ensure solutions align with business requirements, organizational standards, and enterprise architecture principles.
Participate in Agile delivery activities, including sprint planning, reviews, retrospectives, and backlog refinement.
Support continuous improvement initiatives throughout the solution lifecycle.
Develop, configure, integrate, support, and maintain applications, systems, platforms, and infrastructure.
Monitor application, platform, network, database, and infrastructure performance.
Troubleshoot incidents and perform root cause analysis to resolve technical issues.
Support release, deployment, change, incident, and problem management processes.
Ensure system reliability, availability, scalability, and maintainability.
Support data collection, integration, management, analysis, and reporting activities.
Ensure data quality, integrity, security, and governance compliance.
Develop insights, dashboards, reports, analytics models, or data solutions to support decision-making.
Collaborate with stakeholders to identify opportunities for data-driven improvements.
Participate in user research, service design, process analysis, and customer journey mapping activities.
Design and improve products, interfaces, services, and business processes.
Support accessibility, usability, and customer experience standards.
Incorporate user feedback into solution enhancements.
Support digital transformation, modernization, automation, and process improvement initiatives.
Manage assigned project deliverables, timelines, and dependencies.
Identify, assess, and mitigate delivery risks and issues.
Drive adoption of new technologies, processes, and ways of working.
Contribute to organizational change management activities.

Desired Qualifications

Relevant professional certifications may be advantageous depending on specialization, including Scrum, PMP, ITIL, Cloud, Security, Data, Agile, Architecture, or Product Management certifications.
The posting lists optional skills including accepting feedback, active listening, algorithm development, Alteryx, analytical thinking, analytic research, big data, business data analytics, coaching and feedback, communication, complex data analysis, conducting research, creativity, customer analysis, customer needs analysis, dashboard creation, data analysis, data analysis software, data collection, data-driven insights, data integration, data integrity, data mining, and data modeling.

Line of Service

Assurance

Industry/Sector

Not Applicable

Specialism

Risk

Management Level

Manager

Job Description & Summary

At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We’re a tech-forward, people-empowered network with more than 364,000 people in 136 countries and 137 territories. Across audit and assurance, tax and legal, deals and consulting, we help clients build, accelerate, and sustain momentum. Find out more at www.pwc.com.

Role Summary

The Digital, Technology & Transformation Professional plays a key role in delivering business, technology, data, digital, infrastructure, cybersecurity, and operational initiatives that support organizationalobjectives. The incumbent will collaborate with cross-functional stakeholders to design, implement,operate, support, and continuously improve digital products, enterprise platforms, business processes, technology solutions, and customer experiences.

Depending on the area of specialization, the role may involve business analysis, software engineering, architecture, data management, product delivery, project management, cybersecurity, infrastructure operations, service design, customer support, or business transformation activities.

Business & Stakeholder Management

Engage stakeholders to understand businessobjectives, operational challenges, and user needs.

Gather, analyze, and document business, functional, and technical requirements.

Facilitate workshops, meetings, and discussions with business and technical teams.

Provide recommendations to improve business performance, operational efficiency, and user experience.

Communicate project status, risks, issues, and recommendations to stakeholders.

Digital Product & Solution Delivery

Support the design, development, implementation, testing, deployment, and maintenance of digital solutions and enterprise systems.

Contribute to product roadmaps, project plans, and delivery schedules.

Ensure solutions align with business requirements, organizational standards, and enterprise architecture principles.

Participate in Agile delivery activities including sprint planning, reviews, retrospectives, and backlog refinement.
Support continuous improvement initiatives throughout the solution lifecycle.

Technology Engineering & Operations

Develop, configure, integrate, support, andmaintainapplications, systems, platforms, and infrastructure.

Monitor application, platform, network, database, and infrastructure performance.

Troubleshoot incidents and perform root cause analysis to resolve technical issues.

Support release, deployment, change, incident, and problem management processes.

Ensure system reliability, availability, scalability, and maintainability.

Data & Analytics

Support data collection, integration, management, analysis, and reporting activities.

Ensure data quality, integrity, security, and governance compliance.

Develop insights, dashboards, reports, analytics models, or data solutions to support decision-making.

Collaborate with stakeholders to identify opportunities for data-driven improvements.

User Experience & Service Design

Participate in user research, service design, process analysis, and customer journey mapping activities.

Design and improve products, interfaces, services, and business processes.

Support accessibility, usability, and customer experience standards.

Incorporate user feedback into solution enhancements.

Project & Transformation Delivery

Support digital transformation, modernization, automation, and process improvement initiatives.

Manage assigned project deliverables, timelines, and dependencies.

Identify, assess, and mitigate delivery risks and issues.

Driveadoptionofnew technologies, processes, and ways of working.

Contribute to organizational change management activities.

Required Qualifications

Bachelor's degree in Information Technology, Computer Science, Engineering, Business, Data Science, Information Systems, ora relateddiscipline.

Relevant professional certifications may beadvantageousdepending on specialization (e.g., Scrum, PMP, ITIL, Cloud, Security, Data, Agile, Architecture, or Product Management certifications).

Relevant experience in one or more areas:

Software Engineering

Data & Analytics

Cloud & Infrastructure

Cybersecurity

Business Analysis

Product Management

Project Management

UX/UI & Service Design

Technology Operations

Business Transformation

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Algorithm Development, Alteryx (Automation Platform), Analytical Thinking, Analytic Research, Big Data, Business Data Analytics, Coaching and Feedback, Communication, Complex Data Analysis, Conducting Research, Creativity, Customer Analysis, Customer Needs Analysis, Dashboard Creation, Data Analysis, Data Analysis Software, Data Collection, Data-Driven Insights, Data Integration, Data Integrity, Data Mining, Data Modeling {+ 43 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

About the Company

PricewaterhouseCoopers (PwC)

Global professional services: assurance, tax, consulting

PwC provides assurance (audit), tax, legal services, consulting and deals advisory to organisations worldwide. It uses multidisciplinary teams across accounting, advisory, technology and industry, delivered through a global network of locally established firms that collaborate with technology partners to offer AI, cloud, managed services and digital trust. PwC differentiates itself with an integrated, global-local service model and technology-enabled offerings that address complex client needs across risk, transformation, reporting and sustainability. Its goal is to help clients improve governance, efficiency and value by supporting reporting accuracy, business transformation, risk management and sustainable practices.

Company size: 10,001+
Company stage: Early VC
Total funding: $3.3M
Headquarters: London, United Kingdom
Founded: 1989

Recently Posted Jobs

Explore more opportunities at PricewaterhouseCoopers (PwC)

See more jobs