A

Avacone

Specialised IT and regulatory engineering services

Senior ServiceNow Developer

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeLondon, UKNo salary listed

About the Job

Requirements

  • At least 5 years of hands-on ServiceNow development experience in complex environments.
  • Strong ServiceNow platform expertise, including IT Service Management (ITSM), configuration management database (CMDB) and Common Service Data Model (CSDM) principles, Workflow/Flow Designer, and Service Portal/UI Builder as applicable.
  • Advanced JavaScript skills and a solid understanding of ServiceNow scripting patterns.
  • Experience designing and implementing enterprise integrations using REST/SOAP, MID Server, and data imports.
  • Strong understanding of ITIL processes and service management operating models.
  • Experience in Agile delivery using Scrum and ability to work in cross-functional teams.
  • Strong written and spoken English communication skills.

Responsibilities

  • Lead development and configuration of ServiceNow solutions aligned with enterprise architecture and platform standards.
  • Translate business requirements into technical designs, implementation plans, and high-quality deliverables.
  • Develop advanced ServiceNow components, including Script Includes, Business Rules, Client Scripts, UI Policies, and UI Actions.
  • Develop Flow Designer and IntegrationHub workflows.
  • Configure access control lists (ACLs) and security settings.
  • Build custom applications using App Engine and scoped development.
  • Build and maintain integrations using REST/SOAP APIs, MID Server, and external authentication mechanisms.
  • Ensure performance, scalability, maintainability, and compliance across ServiceNow implementations.
  • Provide technical leadership in sprint delivery, backlog refinement, and solution reviews.
  • Mentor junior developers and contribute to knowledge sharing and development standards.
  • Support production releases, troubleshoot complex issues, and provide root cause analysis.
  • Maintain high-quality documentation for solutions, configurations, and technical decisions.

Desired Qualifications

  • ServiceNow certifications such as Certified System Administrator (CSA), Certified Application Developer (CAD), or Certified Implementation Specialist (CIS) in one or more modules.
  • Experience with IT Operations Management (ITOM), including Discovery, Service Mapping, and Event Management.
  • Experience with SecOps, Governance, Risk, and Compliance (GRC), Human Resources Service Delivery (HRSD), or Customer Service Management (CSM).
  • Knowledge of ServiceNow Performance Analytics and reporting.
  • Experience with DevOps, continuous integration/continuous delivery (CI/CD), Automated Test Framework (ATF), and release automation.

About the Company

Avacone

Specialised IT and regulatory engineering services

Avacone is a Swiss service provider offering specialized IT and non-IT solutions for both regulated and non-regulated industries, with a focus on pharmaceuticals, chemicals, medical technology and IT system engineering. It conducts projects worldwide through an integrated, partner-focused model built on two pillars: Pharmaceutical Engineering and IT System Support and Engineering, covering processes, GMP, quality, laboratory operations, IT infrastructure, and related services. The company differentiates itself by turning technological developments into practical, industry-relevant solutions via a globally connected delivery network and by working as an integrated partner aligned with a client’s vision and priorities. Its goal is to help clients achieve compliant, reliable, and scalable operations across complex environments through deep expertise and end-to-end service delivery.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Gemeinde Deutschkreutz, Austria
Founded
2014

Recently Posted Jobs

Explore more opportunities at Avacone

See more jobs