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EasyVista

ITSM platform for mid-sized businesses

Business Development Representative

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeMilan, Metropolitan City of Milan, Italy€22k - €28k /yr

About the Job

Requirements

  • Previous experience in commercial, business development representative, or sales development representative roles in a B2B context, including brief experience.
  • Native Italian and intermediate written and spoken English.
  • Strong communication, active listening, and objection-handling skills.
  • Proactivity, results orientation, and resilience.
  • Basic familiarity with CRM tools.

Responsibilities

  • Conduct outbound prospecting to enterprise and mid-market targets, including at least 30 cold calls per day.
  • Qualify inbound leads generated by marketing campaigns.
  • Schedule qualified meetings and demos for Account Executives to generate measurable sales pipeline.
  • Collaborate with the marketing team on campaigns, content, and lead-generation initiatives.
  • Manage and regularly update the CRM with activities, lead status, and qualification notes.
  • Monitor individual results against pipeline targets agreed with the Head of Sales.

Desired Qualifications

  • Previous experience in the SaaS or IT sector.
  • Familiarity with HubSpot and Salesforce.
  • Experience using LinkedIn Sales Navigator and social-selling techniques.

About the Company

EasyVista

ITSM platform for mid-sized businesses

EasyVista provides a suite of IT service management (ITSM) tools designed for mid-sized companies. Its platform helps organizations automate and manage services for employees and customers, covering tasks from IT support ticketing to asset management and other IT services. The product works as an integrated platform where users can submit and track tickets, manage assets, and streamline IT processes across the organization; it can be deployed and scaled to fit different business needs. What sets EasyVista apart from competitors is its long-standing focus on mid-sized companies, its all-in-one ITSM platform, and its strategic moves like ongoing international expansion and acquisitions (including the OTRS Group) to strengthen global reach. The company aims to simplify and scale IT service delivery for mid-sized organizations, enabling efficient operations and better support for employees and customers across regions.

Company size
201-500
Company stage
IPO
Headquarters
Noisy-le-Grand, France
Founded
1988

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