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Community Counseling Solutions

Behavioral health and community programs

Family Support Partner - Mobile Response & Stabilization Services

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • An associate's degree is preferred, or a suitable combination of education and experience.
  • Experience raising a client involved in the mental health system is required.
  • At least two years of related job experience, such as assisting parents in building community and natural supports, is required.
  • Working knowledge of the system of care and community resources is required.
  • Applicants must be at least 21 years of age.
  • Oregon Peer Support Specialist certification is required and must be obtained within six months of employment.
  • A valid driver's license and appropriate state licensure are required.
  • Must be able to work with minimal supervision and participate in ongoing trainings and meetings as assigned.
  • Must adhere to all policies and procedures.
  • Knowledge and skills in intentional relationship building with children, youth, families, staff, and partner organizations are required.
  • Must have a strong relationship with, connection to, and broad knowledge of the community served.
  • Written, verbal, and language communication skills are required, including the ability to convey health information at an appropriate health-literacy level.
  • Community-based coordination skills are required, including identifying and accessing resources, building networks and coalitions, and providing timely, comprehensive follow-up.
  • Interpersonal relationship skills are required, including member rapport and engagement, empowering others, understanding power dynamics in helping relationships, and active listening.
  • Complex problem-solving and decision-making skills are required, including identifying complex problems, reviewing related information, evaluating options, and implementing solutions.
  • Ability to engage in active learning, goal setting, time management, and prioritization is required.
  • Capacity-building skills are required to empower individuals and groups to solve problems and identify solutions and resources.
  • Must handle highly confidential information and comply with rules and laws pertaining to client confidentiality.
  • Must be able or willing to learn and use Microsoft Word, Teams, Excel, and Publisher; written and digital data-collection logs; email; office automation equipment including printers, fax machines, and multi-line phones.
  • Must pass the required criminal history checks and monthly checks against OIG and GSA exclusion lists and other federal and state agency lists.
  • A pre-hire drug screen is required.
  • Must maintain personal auto insurance for privately owned vehicles used for agency business, with at least $300,000 bodily injury liability coverage and $100,000 property damage coverage, and maintain that coverage throughout employment.
  • Must meet the physical demands of the role, including occasionally lifting or moving up to 40 pounds, and be able to work in environments with potential client threats, airborne pathogens, unpredictable community settings, and uneven terrain.

Responsibilities

  • Partner with agency clinicians and other members of caregiver and parent teams to create wellness plans that empower clients to reach life goals.
  • Collaborate with the treatment team to ensure each client's point of view, experiences, and preferences are recognized, understood, and respected, and to maximize and support client decision-making in treatment planning.
  • Assist parents and caregivers in developing skills to have their voices heard in treatment and other system settings.
  • Support parents and caregivers in meetings with community partners and other resources, Individualized Education Plan conferences, court proceedings, and the Department of Human Services, as needed.
  • Obtain and maintain Child and Adolescent Needs and Strengths Assessor certification, and conduct this screening in person and by phone as needed for clients, caregivers, clinicians, social workers, and other community members.
  • Maintain complete and timely clinical-file documentation and gather and maintain data in accordance with agency policies and procedures.
  • Meet required productivity and performance standards and work deadlines while maintaining professional boundaries with families.
  • Seek clinical supervision when appropriate, particularly regarding boundary issues, and attend training as determined by the Family Support Partner Lead.
  • Perform other responsibilities appropriate to the position.

Desired Qualifications

  • Bilingual proficiency is preferred; successful completion of the proficiency assessment results in a 10% pay increase.

About the Company

Community Counseling Solutions

Behavioral health and community programs

Community Counseling Solutions is a nonprofit behavioral health and developmental disability provider serving communities across eastern Oregon. Its programs include outpatient therapy, crisis response, psychiatry and medication services, alcohol and drug treatment, gambling treatment, residential care, school-based programs and developmental disability case management. The organization coordinates clinical and community support across multiple rural counties. Its work connects individuals and families with treatment, stabilization and ongoing services through local offices, facilities and partner systems.

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