Veeva CRM Transformation Lead

We Are:

Accenture’s Salesforce practice, and we live to see what this platform can do. Since we were one of the first on the scene, we’re the largest global Salesforce practice, not to mention one of the best. In fact, we are the industry leader for building Salesforce solutions, and we are Master Certified in all 12 industries and clouds. We use tech like Lightning, Einstein, and Bolt to build stronger, better relationships with customers. And we are always learning. We’re building the most resourceful team on the planet, and helping our people with new skills, training, and support to get over 4,200 certifications including Certified Technical Architect (CTA). Visit us here to find out more about Accenture's Salesforce practice. 

You Are:

An Associate Director-level Life Sciences consulting leader who combines commercial and CRM transformation expertise with sales origination, technology strategy, solution architecture, delivery leadership, and executive client influence. You bring deep Salesforce and Veeva experience, understand the end-to-end commercial ecosystem, and can convert client priorities into scalable programs that improve field effectiveness, customer engagement, data-driven decision-making, compliance, and operational performance. You are equally comfortable creating a market opportunity, leading the sales cycle, shaping the solution, and remaining accountable for successful delivery and growth.

The Work:

• Advise and influence senior clients: Build trusted relationships with C-suite and senior commercial, sales, marketing, medical, data, and technology leaders; lead executive workshops; define transformation strategies and roadmaps; and create new buying centers across pharmaceutical, biotechnology, and medical device organizations.
• Originate and close opportunities: Identify client needs, build qualified pipeline, shape differentiated value propositions, and lead the full sales cycle from origination and qualification through solutioning, pricing, contracting, negotiation, and close.
• Lead strategic pursuits: Own complex proposals and RFPs end to end, including win strategy, competitive positioning, commercial models, estimates, staffing, executive presentations, alliance participation, and transition from pursuit to delivery.
• Transform commercial and CRM capabilities: Define and deliver programs spanning customer engagement, field force effectiveness, omnichannel orchestration, commercial operations, medical engagement, data and analytics, content enablement, and managed services.
• Lead global delivery: Direct complex programs from strategy and architecture through implementation, release planning, migration, validation, deployment, adoption, and transition to application managed services, with accountability for scope, quality, risk, schedule, financial performance, and business outcomes.
• Apply data and AI: Identify and scale practical AI, machine learning, and automation use cases across targeting, next-best action, customer insights, field productivity, release operations, service management, and commercial decision-making.
• Build high-performing teams: Lead large, multidisciplinary, geographically distributed teams; develop leaders; strengthen succession and retention; set clear accountability; and step into critical delivery issues when needed.
• Grow the practice and ecosystem: Develop offerings, accelerators, reference architectures, and thought leadership; build Salesforce and Veeva alliance relationships; lead joint go-to-market motions; and collaborate effectively across account, industry, capability, technology, data/AI, and operations leadership.

Here’s What You Need 

• Minimum of 12 years of professional experience, including substantial Life Sciences consulting, commercial operations, CRM, technology, or digital transformation experience.
• Minimum of 10 years of experience leading enterprise commercial or CRM transformation programs for pharmaceutical, biotechnology, or medical device organizations.
• Minimum of 8 years of experience delivering Salesforce and/or Veeva solutions, with strong knowledge of Veeva CRM, Vault CRM, Salesforce LSC, and the broader Life Sciences commercial technology ecosystem.
• Minimum of 5 years of experience in independently originating opportunities and leading complex sales cycles, strategic proposals, and RFPs end to end, including solution shaping, pricing, commercial negotiation, and close.
• Minimum of 3 years of experience in building senior executive relationships and translating client priorities into measurable business outcomes.
• Minimum of 3 years of developing differentiated solutions that combine business transformation, emerging technology, data, AI, automation, and new service models to expand client value beyond traditional systems integration and application managed services.
• Minimum of 3 years of leading large, multidisciplinary, geographically distributed teams and developing senior talent through coaching, performance management, retention, and succession planning.
• Bachelor’s degree or equivalent professional experience.

Bonus Points If  

• Deep recent experience with Vault CRM, Vault Platform, Salesforce LSC, and Salesforce solutions supporting Life Sciences commercial organizations.
• Experience leading Veeva migrations, global CRM deployments, release planning, validation, data migration, integration, adoption, and ongoing platform modernization.
• Experience running application managed services organizations and improving service quality, automation, productivity, margin, and client satisfaction.
• Experience with commercial data platforms, HCP and HCO data, targeting and segmentation, next-best action, omnichannel engagement, field analytics, and AI-enabled customer insights.
• Experience establishing or scaling consulting offerings, practices, Centers of Excellence, alliance motions, or technology capability groups.
• Salesforce, Veeva, cloud, architecture, data, or AI certifications relevant to Life Sciences commercial transformation.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 11/14/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range California $163,000 to $413,600 Colorado $163,000 to $357,400 Connecticut $163,000 to $357,400 District of Columbia $173,500 to $380,500 Illinois $150,900 to $357,400 Maine $138,800 to $304,400 Maryland $163,000 to $357,400 Massachusetts $163,000 to $380,500 Minnesota $163,000 to $357,400 New York $150,900 to $413,600 New Jersey $173,500 to $413,600 Ohio $150,900 to $330,900 Virginia $150,900 to $380,500 Washington $173,500 to $380,500

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

What We Believe 

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. 

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here 

Requesting An Accommodation 

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement 

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the  Accenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements 

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. 

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.