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Mettler Toledo

Supplies precision instruments and related services

Inside Sales Support Specialist

Account ExecutiveConfirmed live in the last 24 hours
Full-timeBillerica, MA, USANo salary listedIn-person

About the Job

Requirements

  • At least a bachelor's degree in Business, Marketing, Finance, or a related field is preferred; alternatively, at least 3 years of relevant experience or training, or an equivalent combination of education and experience.
  • Strong customer service, interpersonal, written, and verbal communication skills.
  • Analytical and problem-solving skills, with a proactive approach to resolving issues.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with SAP or another customer relationship management system and Microsoft Office.
  • Ability to work collaboratively across sales, technical support, service, and operations teams.

Responsibilities

  • Partner with Field Sales Representatives to identify opportunities, grow target accounts, and coordinate customer appointments.
  • Connect with customers by phone and virtually to understand their needs, explain solutions, and advance sales opportunities.
  • Review customer requirements, prepare quotes and proposals, and perform technical order reviews.
  • Follow up on open opportunities and coordinate internal resources to resolve customer questions and issues.
  • Build knowledge of Process Analytics products and services to identify opportunities for consumables, accessories, and service.
  • Keep customer relationship management records accurate and current and follow company pricing guidelines and sales processes.

About the Company

Mettler Toledo

Supplies precision instruments and related services

METTLER TOLEDO provides precision instruments and related services for laboratory research, industrial manufacturing, and product inspection, including food retail weighing. The product range covers analytical balances, pipettes, titration and thermal analysis systems, process analytics sensors, industrial scales and terminals, and in-line metal detection, X-ray inspection, and checkweighing equipment. These tools are used in life sciences, food and chemicals for R&D, quality control, and production-line compliance. The company also runs a global aftermarket and calibration/service network. Compared with others, METTLER TOLEDO combines a broad, integrated lineup of lab and process instruments with a worldwide service footprint, enabling end-to-end measurement, weighing, and inspection solutions. Its goal is to help customers achieve accurate measurement, reliable product quality, and regulatory compliance across industries.

Company size
10,001+
Company stage
IPO
Headquarters
Greifensee, Switzerland
Founded
1945

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