Clinical Education Specialist

Job Description:

PURPOSE

The Clinical Education Specialist develops and manages high-quality clinical education content aligned with Nobel Biocare’s portfolio and customer needs. Working with clinical experts and cross-functional teams, the role turns complex information into clear, reusable learning assets for in-person, digital and blended education. It supports structured learning journeys, global content activation and asset lifecycle management through strong writing, coordination and project management.

ACCOUNTABILITIES

Educational content and asset development

·         Develop and update presentations, clinical cases, videos, webinars, e-learning and supporting materials.

·         Turn complex clinical, scientific and product information into clear, practical learning content.

·         Adapt content for different audiences, levels, channels and formats.

·         Explore innovative delivery using AI, virtual reality and emerging technologies.

·         Create modular content for reuse across courses, campaigns and markets.

·         Coordinate development with clinical experts and cross-functional partners.

Content quality, governance and lifecycle

·                     Ensure assets are accurate, referenced, compliant and aligned with approved messaging.

·                     Manage reviews, approvals, version control and file storage.

·                     Maintain templates and guidelines for consistent content production.

·                     Identify gaps, duplication and outdated content, and plan action.

·                     Manage content access and updates across platforms and repositories.

Learning journeys and global enablement

·                     Build learning journeys aligned with customer needs and clinical competencies.

·                     Support local adaptation of global content while protecting core messages and standards.

·                     Guide speakers and teams on audience, use and learning outcomes.

·                     Support effective use of learning platforms and content repositories.

Educational activity support

·                     Support selected in-person, online and hybrid activities, ensuring content and speaker readiness.

·                     Coordinate content timelines across launches, campaigns and courses.

·                     Develop accurate, engaging course descriptions, agendas and promotional copy.

Continuous improvement

·                     Use learner feedback and stakeholder input to improve content and experiences.

·                     Use CRM and platform data to track engagement, outcomes and proportionate ROI.

·                     Monitor education and digital learning trends to improve formats and delivery.

·                     Maintain content inventories and status tracking for clear prioritization and planning.

Job Requirements:

KNOWLEDGE, SKILLS & EXPERIENCE

Critical Knowledge and Qualifications:

·                     Relevant degree in dentistry, medicine, life sciences, education or communications.

·                     Understanding of dental procedures, digital workflows and clinical evidence.

·                     Knowledge of adult learning or instructional design is an advantage.

·                     Knowledge of healthcare and medical device compliance requirements.

·                     Excellent written and spoken English.

·                     Willingness to travel.

Critical Skills/technical know-how:

·                     Strong writing, editing and content-structuring skills.

·                     Ability to create presentations, videos, webinars, e-learning and documents.

·                     Strong project coordination, review and version-control skills.

·                     Effective collaboration with clinical experts and cross-functional teams.

·                     High attention to accuracy, consistency and quality.

·                     Microsoft Office proficiency and familiarity with learning and content platforms.

Critical Experience:

·                     3–5 years in clinical education, medical communications, training or content development within dental or medical devices.

·                     Experience developing clinical or scientific educational content.

·                     Experience coordinating experts and cross-functional stakeholders.

·                     Digital learning or multi-channel content experience is an advantage.

·                     Experience in an international, fast-paced environment.

COMPETENCIES – Essential for the role

·         Content development and learning design

·         Planning, organization and attention to detail

·         Collaboration and stakeholder management

·         Initiative and ownership

·         Clear written and verbal communication

·         Adaptability and continuous improvement

CRITICAL SUCCESS FACTORS AND KEY CHALLENGES

·         Balance clinical accuracy, learning quality, business relevance and speed.

·         Turn complex expert input into clear, scalable learning assets.

·         Maintain consistency and version control while enabling local adaptation.

·         Prioritize high-value needs and drive timely delivery.

#LI-PG2

Operating Company:

Nobel Biocare

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