Commercial Account Handler

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

The team at the Chesterfield branch of Brown & Brown UK, have been looking after clients for over 30 years and have consistently retained and grown with their clients in that time.

As part of their ongoing commitment to looking after their clients and team we are looking to appoint a Commercial Account Handler to the team to ensure workloads remain balanced and clients receive the high-quality service levels to which they are accustomed.

This role is designed to assist clients with day to day requirements (MTA’s, document queries, SME through to Mid Market renewal reviews) whilst supporting the Account Executives with renewal preparation and new business quotations.

The day to day:

• Assisting Account Executives with renewals, new business quotations, managing relationships with key stakeholders and delivering outstanding service to clients.
• Working with clients to expand and develop their coverage to ensure they have the right cover
• Liaising with the Account Executives to ensure all documentation is accurate
• Actively negotiating with Underwriters as required to secure the best terms
• Working in a compliant and timely manner on all cases.
• Ensuring Retention levels and income targets are achieved.
• Working with the regional management team to achieve business objectives and support with the development of colleagues

What’s on offer:

A highly passionate and motivated team that look after each other as well as their clients

A negotiable basic salary with all the normal benefits (Holiday, Pension, Death in Service), flexible benefits access post probation and access to the annual share save scheme.

Full support for professional qualifications (post probation)

About you:

• You’ll have experience within an Account Handling role covering Commercial Motor Fleet, Commercial Combined, Combined Liability, Motor Trade etc and associated lines especially Management Liability and Cyber.
• Ideally, you’ll be Cert CII Qualified and be looking to progress within a client focused organisation
• A well-developed skill set that includes high level Communication (written, verbal, video), Interpersonal, Stakeholder Management, Organisational and IT skills – the usual MS packages - coupled with a keen eye for detail.
• Comfortable utilising relevant broking platforms – a good working knowledge of Acturis would be particularly advantageous.
• Able to interpret policy wordings and draw accurate conclusions

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.