Reporting to the Director, People Operations, the Lead People Business Partner will own end-to-end Business Partner leadership for Spring Health’s Operations function. With support from a People Business Partner, you’ll be the “one-stop shop” for People needs, working closely with every level of the organization to deliver initiatives that  unlock engagement and performance.  

What you’ll be doing: 

• Drive strategic People initiatives, including organization design & integration, talent management, compensation planning, manager coaching, employee development, succession planning, talent calibration, and performance management

• Partner directly with Chief Operations Officer to develop and implement People strategies supporting Operations’ culture and KPIs

• Flawlessly move between strategic needs (org design, senior leader coaching, top talent development and calibration) and tactical work (ER, performance management, reporting, managing comp & performance processes), collaborating with functional leaders and talent to understand their needs

• Proactively identify and resolve employee and organizational issues (e.g. impending interpersonal challenges, training needs, structural inefficiencies, communication blockages)

• Interpret and implement People Team policies, and advocate for your function in the development of new practices

• Work in lock step with partners in Talent Acquisition, Total Rewards, Employee Health, & Performance, DEI, Compliance, Finance & Legal

• Help drive the continued evolution of the HRBP function, constantly improving processes and quality of service

• Mentor other members of the People team

What we expect from you: 

• 8+ years experience in progressively responsible HRBP / Generalist roles 

• 5+ years of experience working in Manufacturing, contact center, or similar environments, including direct support of senior executives in addition to line managers

• Workforce planning expertise

• Experience launching global operations and supporting international talent 

• Some Specialist / COE experience is a plus, especially in Total Rewards

• Demonstrated success leveraging data to identify and drive People strategies

• Track record of tailoring enterprise level programming to your client group AND creating function-specific initiatives from scratch upon identifying a need

• Experience managing cross-functional projects end-to-end

• Deep knowledge in labor and employment law

• Deep knowledge and practical application of HR disciplines including employee relations, investigations, management & leadership development, performance management, organizational design and compensation philosophies 

• Ability to understand the business and serve as a thought partner to senior executives

• Working knowledge of Google Office Suite (Google Docs, Sheets, Slides, Forms, etc.)

The target salary range for this position is $127,400- $165,700, and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!

Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health:Our Values

Hypergrowth meets impact

What to expect working here:

• You will be held accountable to an exceptionally high bar and impact
• This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
• You will be challenged to set and protect your own boundaries
• You will create processes & products that have never existed before
• You will have very direct conversations and receive continuous feedback to push you to become the highest performer you can be
• Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows

And…

• You get to be surrounded by some of the brightest minds in the field  
• You get to learn and grow at an extremely accelerated pace
• You will experience transparency, integrity, &  humility from leadership 
• You will be empowered to constantly challenge the status quo
• You get the space to experiment & innovate
• You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly
• You will become more resourceful and resilient
• You get to be part of a winning team that opens doors in the future

Benefits provided by Spring Health:

Your Total Health:

• Generous medical, dental, vision coverage available day 1 + access to One Medical
• 20 total yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• Flexible paid time off in addition to 12 paid holidays throughout the year
• $500 per year Wellness Reimbursement
• Access toGympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
• Spring Health provides access to QuitGenius, a platform with technology-tailored, personalized addiction treatment plans for substance use (*QG is available to benefit-enrolled employees, spouses, and dependents age 18+)
• Sabbatical Leave: When you’re a Team Member at Spring Health and hit your four-year Springaversary, you’ll be awarded afourweek, fullypaid, sabbatical leave. 

You And Your family:

• 4-4.5 months of fully paid parental leave
• Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.
• Access to Joshin is provided by Spring Health. Joshin is a comprehensive support system for disabilities and neurodivergence in the workplace. This benefit supports employees, their families, and our teams through personalized navigation and disability education and training along with a network of screened in-home caregivers with disability and neurodivergent experience. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses

Supporting you financially through:

• Our People team benchmarks all salaries using theRadford Global Compensation Databasefor technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.
• On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
• Employer sponsored 401(k) match of up to 2% after 90 days of employment

Creating a culture you can thrive in:

• Flexible work arrangements: 60% of Spring Health team members work fully remote while 40% work in a hybrid model from our New York City offices
• Focus Fridays: no meetings, no distractions, just time for you to get work done.
• Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.
• Up to $1,000 Professional Development Reimbursement per calendar year.
• $200 per year donation matching to support your favorite causes