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Millennium Health

Specialty lab for medication monitoring

Specimen Collector 2

Clinical Support & Patient AdministrationPosted on Nov 13
Full-timePortland, OR, USA

About the Job

Requirements

  • At least 6 months of experience as a specimen collector or 1 year of experience in the medical field directly supporting patients is preferred; 2 years of customer service experience may substitute for medical experience.
  • Demonstrated ability to navigate a smartphone and computer is required.
  • A valid driver's license and reliable transportation are required.
  • Ability to follow HIPAA, HiTrust, confidentiality, compliance, and cybersecurity controls and standards is required.
  • A high school diploma or equivalent is required.
  • Must be able to meet the stated physical requirements: sitting 60% of the time, walking 20%, standing 20%, and lifting up to 20 pounds.
  • Must possess a valid REAL ID or acceptable alternative identification for federal travel and provide proof before employment begins.
  • Must successfully complete the required background screening, including criminal history, global watchlist, Social Security Number trace, FACIS Level 3, SAM and OIG exclusions, education verification, driving record, and 5-panel urine drug screening.

Responsibilities

  • Collect patient urine and/or oral fluid specimens.
  • Process and package collections for shipping.
  • Serve as an intermediary between the practice or clinic and the laboratory.
  • Record patient information, physician order details, and pertinent laboratory information.
  • Resolve specimen concerns related to billing or patient information in the ordering portal.
  • Order and maintain collection-supply inventory onsite.
  • Observe collections for Millennium Health specimens when applicable.
  • Drive between multiple facilities as required and provide occasional overnight coverage.

Desired Qualifications

  • Familiarity with medical insurance, billing, medications, and/or diagnostic codes is a plus.

About the Company

Millennium Health

Specialty lab for medication monitoring

Millennium Health is an accredited specialty laboratory that supports substance use disorder and pain management providers with medication monitoring and drug testing. It processes over a million patient specimens each year to deliver timely, accurate, and clinically actionable information about patients’ recent use of prescription medications and illicit drugs. The service works by collecting patient specimens, performing laboratory analyses to detect drugs and metabolites, and generating reports for clinicians to inform treatment and monitor effectiveness. The company differentiates itself through its large scale, nationwide operations, and its emphasis on objective data to reveal emerging drug-use trends, helping clinicians adjust treatment plans. Millennium Health’s goal is to provide reliable lab insights that enable better patient care and public health understanding of drug use patterns.

Company size
501-1,000
Company stage
Debt Financing
Total funding
$196M
Headquarters
San Diego, CA
Founded
2007

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