A high school diploma or equivalent is required; additional education or certifications in agriculture or related fields is a plus.
Proven experience in a sales or customer service role, preferably in a retail environment.
Deep knowledge of and passion for agriculture, farm equipment, tools, and home essentials.
Ability to build rapport with customers and provide exceptional service through strong interpersonal and communication skills.
Strong problem-solving abilities and the capacity to handle customer inquiries and concerns effectively.
A results-driven mindset focused on achieving sales targets and driving revenue growth.
Ability to work in a fast-paced, dynamic environment and adapt to changing customer demands.
Basic computer skills for point-of-sale transactions and inventory management systems.
Resilience and willingness to deal with rejection.
Excellent negotiation and conflict resolution skills.
Initiative to devise sales strategies and work under pressure.
Demonstrated integrity, professionalism, and confidentiality.
Proficiency with Microsoft Office Suite or related software.
Ability to navigate computer systems and software to assist customers or manage activities.
Ability to sit or stand for prolonged periods.
Ability to lift, push, and/or pull at least 30 pounds repetitively and 31–50 pounds intermittently.
Ability to communicate effectively with others in person and via electronic devices.
Close visual awareness.
Ability to use a ladder and/or pallet jack.
Ability to walk up and down stairs multiple times per day.
Responsibilities
Provide customer service by helping customers find power equipment products that match their applications and needs.
Engage customers in conversations to understand their needs, preferences, and budget constraints using the customer engagement model.
Assist customers throughout the retail financing process and ensure all requirements are met before releasing a tractor.
Manage ordering of power equipment for store stock and customer special orders.
Assist with receiving, moving, and displaying power equipment products.
Follow the Indoor Merchandising Guide to set and maintain products according to company standards.
Conduct power equipment demonstrations when necessary.
Help customers locate items in the store and recommend suitable alternatives when products are unavailable.
Listen to customer concerns, address questions or issues promptly, and provide resolutions or escalate matters to a supervisor when required.
Collect customer contact information for follow-up regarding product availability, customer orders, and new products.
Establish and maintain long-term customer relationships to generate repeat business and referrals.
Provide product knowledge and advice regarding power equipment, live animals, heating, fencing, batteries, lawn care, pools, and other products.
Explain product features, benefits, and technical specifications, and conduct product demonstrations.
Use upselling and cross-selling techniques to maximize sales and increase average transaction value.
Promote exclusive offers and awareness of the store loyalty program.
Process special orders, operate the point-of-sale register, and resolve return issues.
Collaborate with team members to achieve sales targets and contribute to store success.
Participate in training and stay current on product knowledge, sales techniques, company policies, and procedures.
Zone product displays, ensure proper signage, and maintain a clean and attractive sales floor when not assisting customers.
Work outdoors in heat, cold, rain, snow, and wind as required by the location.
Participate in cross-training for flexibility across departments and responsibilities.
Participate in training programs, workshops, and webinars to acquire knowledge and refine skills.
Provide friendly, proactive, and professional support to internal and external customers by addressing inquiries, concerns, and issues.
Perform other duties as assigned.
Desired Qualifications
Additional education or certifications in agriculture or related fields.
Sales or customer service experience in a retail environment.
Overview
About us
Rural King is America’s Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 150 locations across 17 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store.
One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support.
At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program
15% Associate Discount
Dave Ramsey’s SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
Company paid YMCA Family Membership
Responsibilities
What You’ll do
The purpose of the Sales Consultant is to play a pivotal role in assisting customers with their agricultural and household needs. With a store knowledge of farm equipment, power equipment, tools, and home essentials, you will provide exceptional customer service and expert advice to ensure a positive shopping experience.
Provide excellent customer service by helping potential customers find power equipment products that match their specific applications and needs.
Engage the customer in meaningful conversations to understand their specific needs, preferences, and budget constraints by utilizing our customer engagement model.
Assist customers throughout the retail financing process and ensure all requirements are met prior to the release of the tractor.
Manage the ordering of many types of Power Equipment for store stock as well as customer special orders.
Assist with receiving, moving, and displaying power equipment products.
Follow the Indoor Merchandising Guide to its entirety, to ensure that all products are set and maintained to company standards.
Conduct power equipment demonstrations when necessary.
Assist customers in locating items within the store and recommend suitable alternatives if a particular product is unavailable.
Actively listen to customer concerns, address any questions or issues promptly, and provide appropriate resolutions or escalate to the supervisor, if required.
Collect customer contact information for situations that require follow-up such as times we are out of a product but expecting it to arrive soon, customer order arrives, new product is received that they might be interested in.
Establish and maintain healthy, long-term relationships with customers to generate repeat business and referrals.
Provide expert advice and product knowledge to customers regarding a wide range of products such as power equipment, live animals, heating, fencing, batteries, lawn care, pools, etc.
Demonstrate the features and benefits of the products, conduct product demonstrations, and explain technical specifications, as necessary.
Utilize upselling and cross-selling techniques to maximize sales and increase the average unit per transaction.
Promote exclusive offers and awareness of store loyalty program.
Process special orders, operate the POS register, and resolve return issues as needed.
Collaborate with team members to achieve sales targets, foster a cooperative work environment, and contribute to the overall success of the store.
Participate in training sessions and stay updated on product knowledge, sales techniques, and company policies and procedures.
Contribute to the visual merchandising efforts by zoning product displays, ensuring proper signage, and maintaining a clean and attractive sales floor during periods when not assisting customers.
Ability to work outdoors in elements such as Heat, Cold, Rain, Snow, Wind depending on your location.
Participate in cross-training for flexibility in various departments and responsibilities.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Perform other duties as assigned.
Supervisory Responsibilities
None
Qualifications
Essential Qualities for Success
High school diploma or equivalent; additional education or certifications in agriculture or related fields is a plus.
Proven experience in a sales or customer service role, preferably in a retail environment.
Deep knowledge and passion for agriculture, farm equipment, tools, and home essentials.
Excellent interpersonal and communication skills, with the ability to build rapport with customers and provides exceptional service.
Strong problem-solving abilities and the capacity to handle customer inquiries and concerns effectively.
Results-driven mindset with a focus on achieving sales targets and driving revenue growth.
Ability to work in a fast-paced, dynamic environment and adapt to changing customer demands.
Basic computer skills for point-of-sale transactions and inventory management systems.
Resilience and a willingness to deal with rejection.
Excellent negotiation and conflict resolution skills.
Initiative to devise sales strategies and work under pressure.
Demonstrated behaviors must reflect integrity, professionalism, and confidentiality.
Proficiency with Microsoft Office Suite or related software.
Working knowledge of Microsoft Office Suite.
Comfortable navigating computer systems and software to assist customers or manage activities.
Physical Requirements
Must be able to sit or stand for prolonged periods of time.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Must be able to verbally communicate effectively with others (in-person and via electronic devices).
Must have close visual awareness.
Ability to use a ladder and/or pallet jack.
Ability to walk up and down stairs multiple times per day.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Rural King potentially coming to Salisbury Mall.
* colby moore * oct 15, 2026 updated 45 mins ago.
SALISBURY, Md. - Officials announced that Rural King, a farm and home retailer, is tentatively planning to open a new location at the Salisbury Mall.
The joint announcement comes from Wicomico County Executive Julie Giordano, Salisbury Mayor Randy Taylor, and the Maryland Department of Commerce. Leaders say the plan is pending final agreements and necessary approvals. No final opening date has been established.
Rural King has more than 150 locations. The store offers agricultural supplies, tools, hardware, lawn and garden products, livestock and pet supplies, outdoor equipment, clothing, and household essentials.
County Executive Giordano says this marks an exciting step in the ongoing effort to revitalize the mall.
"For years, our residents have wanted to see something positive happen at the Salisbury Mall," Giordano added. "We heard those concerns, and collaboratively we have been actively working to attract businesses that will invest in our community. While there are still steps to be completed before anything is finalized, this is real progress and a direct result of our economic development efforts. Rural King would be a tremendous fit for Wicomico County, and we will continue working to help turn this opportunity into a reality."
The announcement follows economic development outreach at the International Council of Shopping Centers (ICSC) convention in Las Vegas in May 2026, where County Executive Giordano and local economic development representatives met directly with Rural King representatives to discuss opportunities for expansion into Wicomico County.
City of Elmira 'susceptible to fiscal stress,' state comptroller says.
Elmira Star-Gazette
Sept. 29, 2026, 5:07 a.m. ET
* The New York State Comptroller's Office has again identified the City of Elmira as being susceptible to fiscal stress.
* Factors contributing to the city's financial strain include rising health insurance and retirement costs.
* The city's 2026 budget included a 6% property tax increase and used over $900,000 from surplus funds to balance.
The state Comptroller's Office is sending up red flags about the City of Elmira's financial health - again.
The Comptroller's Office released its annual list of municipalities statewide that are under fiscal stress or at risk for financial difficulty, and the City of Elmira is among them.
The report breaks down the municipalities into three categories, those facing significant fiscal stress, those experiencing moderate stress, and those susceptible to fiscal stress.
Elmira is in the latter category, as it was last year, and is among eight municipalities ranked as being susceptible to fiscal stress.
The ranking is based on a fiscal score greater than 45, calculated using both financial indicators such as fund balances, operating surpluses or deficits, and fixed costs, and environmental indicators such as population, poverty and employment.
Using those guidelines, Elmira's overall score for the fiscal year 2025 was 53.8, compared to 47.1 for 2024. It's environmental rating in last year's report was moderate, while this year's designation was significant.
"Every year we have to file a budget report. They're looking at expenditures, revenues, fund balances," said Elmira Mayor Dan Mandell. "Ours (fund balance) is dwindling. The smaller it gets the more stress the city will experience."
The City Council in January approved a nearly $46.7 million 2026 budget that included a 6% property tax increase and more than $900,000 taken out of surplus funds to balance the spending plan.
There are several reasons the city has had to dip into its fund balance, Mandell said.
Among the factors were increases in health insurance costs and retirement benefits, and changes Chemung County made in the way sales tax revenue is distributed, he said.
"The state cut (pension) contributions by employees. That's $1 million more a year we have to pay," Mandell said. "That's a big impact on us."
The new Rural King retail outlet that opened last week on Elmira's Southside will provide a boost to sales tax revenue, Mandell said, as will a planned new travel center on Church Street when it opens.
Otherwise, the city is trying to cut corners wherever it can, he added.
Despite its struggles, Elmira is in better shape than the municipalities on the significant stress list, including the Village of New Hempstead in Rockland County with a fiscal score of 86.7, or the City of Albany with an 85.0 fiscal score.
But Mandell said the outlook doesn't look promising for most communities unless some changes are made.
"New York has got to change the way it does business," he said. "Otherwise all upstate municipalities will go down the tubes."
The full fiscal stress report is available online at osc.ny.gov.
Rural King celebrates official grand opening in Elmira.
Posted: Sep 25, 2026 / 04:29 PM EDT
Updated: Sep 25, 2026 / 04:29 PM EDT
ELMIRA, N.Y. (WETM) - Elmiras' new Rural King store has been up and running for a few weeks but officially had its grand opening. There were a variety of local vendors, elected officials, and the owner of Rural King.
Rural King sells a variety of items that include guns, ammunition, dog food, clothes, tools, and much more.
"Well, it's awesome because it's got everything you wanna have in one place," said Marie Baunan, a Rural King customer. "From food to clothes to dog supplies I'm excited because it's very busy it makes you really wanna check everything out and we love it."
"Oh, mercy they got a lot of stuff I don't know how to explain it they just got a lot of stuff it's fun," said Judy Eberle, a Rural King customer. "They got stuff I never knew they had its fun its gonna take a while to get used to it."
The owner of Rural King said the company picked Elmira for a reason, and it hires local.
"A lot of rural customers and just a great area you know all of our numbers said we could do great business here and serve a lot of customers so that's why," said Alex Melvin, the Owner of Rural King. "To join into the community and not be a part of it that would be crazy right, so I think it's just common sense we always try to use local folks."
The new Rural King is the first store in New York State. It operated more than 150 stores throughout the Midwest and Southern United States.
According to the City of Elmira Mayor Dan Mandell, the store is expected to bring in $20 million in revenue each year.
'Awesome prices.' Rural King opens first New York location in Elmira.
Illinois-based retailer Rural King held a grand opening ceremony Friday, Sept. 25 for its new store at the former Tops Friendly Market site in Elmira.
Elmira Star-Gazette
Sept. 25, 2026, 3:02 p.m. ET
An Illinois-based farm and home retailer chose Elmira to make its New York state debut, and when its new store officially opened Friday, people couldn't wait to see what all the buzz was about.
Rural King Farm and Home Store, founded in 1960 in Matoon, Illinois and still headquartered there, held a ribbon-cutting and grand opening ceremony at 10 a.m. Friday, Sept. 25 for its latest outlet at 299 S. Main St. in Elmira, the former Tops Friendly Markets plaza.
Local officials, business leaders and others gathered in front of the building - vacant since Tops closed that location in 2018 - for the occasion, which featured third-generation Rural King owner and Chairman Alex Melvin.
Rural King has more than 160 outlets in 18 states, including Pennsylvania. When looking for new areas to expand, Elmira looked like a perfect fit, Melvin said.
"We saw an opportunity with the building here, and we plugged the numbers into our data, and it said that we could do really good business in this market, and you know they didn't lie," he said. "The numbers were right and we got a lot of great rural Americans that need our supplies, and response has been great."
Rural King isn't just a farm store, Melvin said. It carries everything from sporting goods and power tools to products for livestock and pets, he said.
"We've got everything that you could imagine. Even for those that live in town, we've got a great lawn and garden section for the springtime," Melvin said. "We've got birdseed, we've got guns and ammo, we've got dog food, we've got feed, we've got workwear and clothing.
"It's a rural America store for not just those that live in the country but those that live in rural America in towns," he said. "So come on down. We've got awesome prices."
While Melvin believes Rural King is a perfect fit for Elmira, local officials enthusiastically agree.
"They came right in and cleaned this place up. I've been inside. It's amazing," said Elmira Mayor Dan Mandell, who said the new store is expected to have at least 60 employees.
"Taking a building that's been vacant for years and putting it back online, it's huge for our community," added Joseph Roman, president of Southern Tier Economic Growth. "Everybody lined up to help this project."
Hundreds of shoppers poured into the new Rural King outlet after the grand opening ceremony to check out the wide variety of items.
Among the consumers was Dave Miller, of Waverly, who was excited to hear Rural King was coming to Elmira.
"We've been to them before. They have some stores in Pa. We were in one a while ago," Miller said. "It's good they're coming in here. Their prices are good. They do have a lot of good things."
Rural King to open first New York store in Elmira.
With a legacy spanning more than six decades, Rural King has established itself as a cornerstone of the communities it serves
September 21, 2026. 8:01 AM
MATTOON, Ill.- Rural King, a family-owned retailer dedicated to the rural lifestyle, announced the opening of its first New York store in Elmira, marking the company's entry into the state.
Grand opening festivities will take place Friday, Sept. 25, through Sunday, Sept. 27, featuring Rural King specials and competitive prices on items throughout the store. New customers who enroll in RK Rewards at the Elmira store during grand opening weekend will be automatically entered to win one of four $500 Rural King gift cards. Customers can also enjoy a complimentary bottle of Rural King water during their visit.
With a legacy spanning more than six decades, Rural King has established itself as a cornerstone of the communities it serves. The new Elmira location at 299 S. Main St. includes updates designed to enhance the shopping experience, including mobile and self-checkout options, while maintaining the personal touch that defines Rural King's customer service.
"Opening our first store in New York is an exciting milestone for Rural King, and we're proud to become part of the Elmira community," said Rural King Senior Vice President of Merchandising Susan Samuelson. "We look forward to introducing customers throughout the area to the wide selection, everyday value and friendly service Rural King has been known for more than 65 years."
The Elmira store carries brands including Carhartt, Stihl, Ariat, Wrangler, Black Rifle Coffee Company, Walnut Creek Foods and Henry Rifles. To serve a wide range of customer needs, Rural King offers products for livestock, pets, birds, automotive needs, power equipment, power tools, grilling, food and snacks, and cleaning products. As the seasons change, customers can find heating and cooling items, outdoor patio décor, pools, toys, home décor and sporting goods.
As a community-oriented retailer, Rural King is committed to supporting its communities, including youth organizations such as 4-H and FFA, as well as veterans and first responders through partnerships with organizations such as the Gary Sinise Foundation. The company's commitment to fostering meaningful connections extends beyond its storefronts, embodying its core values of teamwork, integrity, and continuous improvement.