Finance and Digitalization Consultant - Fintech SaaS Scale-Up
No salary listed
Junior, Mid
Bachelor's
Remote in Germany+1 moreMore locations: Berlin, Germany
HybridRemote work is available from Germany; regular work from elsewhere in Europe is limited to locations within two hours of Central European Time.
Customer Experience & SupportCustomer Success
About the job
Requirements
- Two to five years of professional experience in accounting, account management, or a similar customer-oriented role, ideally in a tax-advisory firm environment or alternatively in SaaS or fintech.
- Completed vocational qualification as a tax clerk, tax specialist, or tax adviser, or a degree in finance.
- Deep understanding of the needs of businesses and/or tax advisers relating to finance, invoicing, and accounting.
- Strong communication skills, empathy, and the ability to explain complex matters simply.
- A proactive, solution-oriented approach and willingness to help build processes from the ground up in an early-stage German team.
- Willingness to travel to the Paris headquarters for onboarding and regularly visit customers within Germany, approximately once per month.
- Business-fluent German at C2 level or native-speaker level and fluent English for collaboration with the international team.
Responsibilities
- Complete onboarding of new business and tax-advisory-firm customers onto the Pennylane platform and ensure they quickly obtain maximum value from the solution.
- Serve as the primary contact for existing customers, maintain trusted relationships, identify upsell opportunities, and help customers use Pennylane to achieve their business goals.
- Conduct regular health checks and reviews to maximize customer satisfaction and retention and prevent churn.
- Work closely with the German sales team and management to optimize processes, provide feedback on product requirements, and contribute to Pennylane's strategic growth in Germany.
- Become a product expert in Germany's finance and accounting landscape and share this knowledge with customers.
About the company
Pennylane provides a financial operating system for European SMEs and their accountants. It unifies invoicing, payments, cash management, bookkeeping and tax filings into one collaborative platform. The system uses modular financial tools that sync data across modules and adds German localization, authorized e-invoicing infrastructure, and AI-powered copilots to assist accountants. Its goal is to become the standard end-to-end financial operations stack for Europe’s SMEs and their accountants, expanding payments capabilities and tax/compliance integration.
Company Size
1,001-5,000
Company Stage
Series E
Total Funding
$443.9M
Headquarters
Paris, France
Founded
2020
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Simplify's Take
What believers are saying
- Pennylane raised €175 million in January 2026 led by TCV.
- It serves 800,000 companies and 6,000 accounting firms, with 115 million euros ARR.
- Germany expansion and 2026 e-invoicing demand create immediate adoption tailwinds.
What critics are saying
- Qonto and banks attack Pennylane's SME workflows, compressing acquisition economics.
- France's September 2026 e-invoicing rollout exposes implementation failures and support overload.
- A failed German launch leaves Pennylane dependent on France's regulated market and invites commoditization.
What makes Pennylane unique
- Pennylane combines accounting, banking, invoicing, and payments for French SMEs.
- Its approved PDP e-invoicing status embeds French compliance competitors struggle to replicate.
- Accountants collaborate on one platform with clients, creating workflow lock-in.
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Benefits
- Remote Work Options
- Company Equity
- Home Office Stipend
- Wellness Program
- Paid Vacation
- Health Insurance
- Lunch Credits
- Flexible Work Hours
- Gym Membership
- 401(k) Company Match