Physical Security Technical Operations Lead
Full-Time
No salary listed
Expert
Phoenix, AZ, USA
Remote
Field ServiceEquipment Field Service
About the job
Requirements
- 10+ years of hands-on experience providing technical leadership on project-based physical security work, including design, integration, and implementation of enterprise security systems.
- Deep working knowledge of access control, video surveillance, video management systems and cameras, intrusion detection, and integrated or converged security platforms.
- Experience leading site surveys, producing design documentation, and authoring detailed bills of materials for physical security deployments.
- Experience coordinating with Project Management Office functions and supply chain teams on multi-site or enterprise-scale physical security projects.
- Experience providing technical oversight and guidance to engineers and field technicians, including escalation support during complex or time-sensitive implementations.
- Familiarity with conversion bridge processes and technical coordination for managing system transitions with minimal client disruption.
- Working knowledge of access control platforms such as Lenel, Software House C-CURE, Genetec, AMAG, and Honeywell Pro-Watch, or equivalent platforms.
- Working knowledge of video management systems such as Milestone, Avigilon, Genetec Security Center, and Axis Camera Station, or equivalent systems.
- Working knowledge of intrusion detection panel and sensor ecosystems such as DSC, Bosch, Honeywell/Resideo, and DMP, or equivalent systems.
- Knowledge of PoE infrastructure, VLANs, IP addressing, and physical security information technology integration.
- Ability to read and produce architectural drawings, security system design diagrams, and CAD or Visio documentation.
- Ability to manage multiple concurrent projects while maintaining technical quality and delivery timelines.
- Ability to translate technical complexity for field teams and client stakeholders.
- Ability to collaborate with the Project Management Office on scheduling and planning as a technical peer.
- Ability to operate effectively with minimal supervision on active projects.
- Ability to provide on-call bridge escalation support outside standard hours during active implementation windows.
Responsibilities
- Serve as the primary technical authority on physical security projects from kickoff through closeout, working alongside the Project Management Office to meet delivery milestones and quality standards.
- Lead and participate in site surveys to assess facility conditions, existing infrastructure, security requirements, and integration constraints.
- Develop and review design diagrams, system architectures, and configuration documentation for access control, video surveillance, intrusion detection, and integrated security systems.
- Own the accuracy and completeness of bills of materials, partnering with Supply Chain to validate part numbers, quantities, lead times, and substitution options before procurement.
- Coordinate with clients on site readiness, implementation scheduling, access logistics, and technical prerequisites.
- Provide real-time technical guidance to Physical Security Engineers and field technicians during system installations, integrations, and cutovers.
- Oversee conversion bridge activities and provide escalation support during technical complexities or unexpected site conditions.
- Monitor implementation progress against design specifications, identify deviations, and coordinate corrective action with the Project Management Office and field teams.
- Lead post-implementation remediation by documenting punch list items, prioritizing resolution, and tracking completion through client acceptance.
- Partner with the Project Management Office on project scheduling, including field crew assignments, equipment delivery windows, client availability, and multi-site sequencing.
- Anticipate technical dependencies and constraints affecting schedules and communicate risks to the Project Management Office and stakeholders.
- Manage workload across concurrent projects, balancing direct technical involvement with oversight responsibilities.
- Provide escalation support during critical implementation bridges outside standard hours as needed.
- Serve as the technical decision-maker during escalations by diagnosing issues, directing field resources, and communicating status to the Project Management Office and client contacts.
- Document escalation outcomes and drive root-cause analysis to prevent recurrence.
- Mentor and provide day-to-day technical direction to Physical Security Engineers.
- Establish and enforce technical quality standards for design deliverables, bill-of-materials documentation, installation workmanship, and as-built records.
- Review and approve technical deliverables before client submission or transition to field teams.
- Stay current with physical security technologies, integration standards, and vendor platforms and apply that knowledge to delivery practices and team development.
Desired Qualifications
- Industry certifications such as Physical Security Professional, NICET Physical Security, or equivalent.
- Experience working at a technology integrator, value-added reseller, or managed services provider delivering enterprise-scale physical security solutions.
- Familiarity with government or regulated-industry physical security standards such as FICAM, HSPD-12, ICD 705, and NERC CIP.
- Project management fundamentals, including PMP, CAPM, or equivalent experience working within structured Project Management Office frameworks.
About the company
Arganteal provides IT deployment automation through a mix of professional services and a SaaS platform. It converts existing deployment scripts into reusable libraries and offers ASCOT to discover scripts and ADepT to build automated workflows with a drag-and-drop interface, enabling cross-cloud and on-premises deployments. The system is language-agnostic and cloud-agnostic, working with Google, AWS, Azure, and VMware to avoid vendor lock-in and to speed up deployments. The business generates revenue from services and SBIR-funded SaaS development, with a goal of reducing manual scripting bottlenecks and delivering faster, repeatable deployments.
Company Size
11-50
Company Stage
Seed
Total Funding
$610K
Headquarters
Austin, Texas
Founded
2013
Get referred to Arganteal
See people who can refer or advise you
Simplify's Take
What believers are saying
- Arganteal updated ASCOT, ADepT, and training pages in August 2026, signaling active commercialization.
- A June 2026 federal Salesforce migration subcontract indicates live pipeline demand and delivery credibility.
- June 2026 SDR and Salesforce hiring suggests expanding go-to-market investment and near-term bookings.
What critics are saying
- Services revenue still dominates, leaving SaaS adoption the existential make-or-break issue by 2027.
- Hiring contract engineers for a May 2026 Salesforce migration shows project-based dependence.
- Defense and federal work expose revenue to procurement delays, scope cuts, and compliance failures.
What makes Arganteal unique
- ASCOT and ADepT unify script discovery, orchestration, and reusable workflow compilation.
- Arganteal sells cloud-agnostic automation across AWS, Azure, Google, and VMware environments.
- Federal subcontracting plus consulting ties product credibility to real deployment workflows.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Remote Work Options
Growth & Insights
Growth & Insights
Headcount