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H&M

Global fast-fashion retailer of affordable clothing

Department Manager

Retail Store ManagementPosted on Nov 12
Full-timeJõhvi, Ida-Viru County, Estonia€1.6k /moIn-person

About the Job

Requirements

  • Experience in retail management and operations.
  • Knowledge of sales planning, analysis, and follow-up using customer-focused tools and reporting.
  • Ability to inspire, guide, and develop teams while demonstrating company values and culture.
  • Ability to succeed in a collaborative, dynamic environment with a solution-focused mindset.
  • Motivation to create excellent customer experiences while promoting and selling products.
  • Strong interest in fashion trends, commercial awareness, and competitor knowledge to increase sales.
  • Effective communication, creativity, and curiosity.
  • Flexibility, analytical ability, achievement orientation, and ability to manage statistics and work with numbers.

Responsibilities

  • Lead the team to deliver an outstanding customer experience, ensure excellent operational and visual standards, and actively promote and sell products.
  • Take responsibility for the strengths of the store and department, analyze sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profit, and stock levels.
  • Manage team planning and scheduling, and ensure smooth opening and closing routines.
  • Recruit, engage, and develop the team while fostering an inclusive, collaborative culture that supports growth and innovation.
  • Stay informed about fashion trends, customer preferences, and competitors to maintain a competitive advantage.
  • Represent yourself and the brand positively in all customer interactions.

About the Company

H&M

Global fast-fashion retailer of affordable clothing

H&M is a global fashion retailer that sells affordable, trendy clothing and accessories for men, women, teens, and children through both online and physical stores. The company works by maintaining a fast, efficient supply chain to bring runway-inspired styles to customers quickly and at competitive prices, supported by large-scale production and a broad global footprint. It differentiates itself with its extensive international reach, ability to offer a wide range of products for the whole family at low prices, and a focus on sustainability, including eco-friendly lines and recycling programs. The goal is to provide fashionable, quality apparel at accessible prices to a diverse customer base around the world while reducing environmental impact through responsible practices.

Company size
10,001+
Company stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1947

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