Senior Specialist - Commercial Quality Systems

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

The Opportunity

The Senior Specialist, Commercial Quality Systems is responsible for the quality review, disposition, and release of commercial products marketed in the United States, including Prescription (Rx), Over-the-Counter (OTC), and Cosmetics products.

This role serves as a key member of the U.S. Commercial Quality organization and ensures products are released in accordance with applicable regulatory requirements, internal quality standards, Quality Agreements, and company procedures. The position collaborates with internal stakeholders and external business partners, including contract manufacturers, contract laboratories, suppliers, and third-party logistics providers, to ensure product quality, compliance, patient safety, and consumer safety throughout the product lifecycle.

In addition, the role supports Quality Management System (QMS) processes, supplier quality activities, product complaint investigations, audit readiness, and continuous improvement initiatives to ensure compliance with applicable FDA regulations, international standards, and Galderma quality requirements.

Key Responsibilities

Product Release & Disposition (40%)

• Perform Quality review and approval of commercial product release packages for Rx, OTC, and Cosmetics products.
• Ensure all release documentation is complete, accurate, and compliant with applicable regulatory requirements, internal procedures, and quality standards.
• Review manufacturing, packaging, testing, and disposition records provided by contract manufacturing organizations (CMOs) and contract laboratories.
• Evaluate deviations, investigations, change controls, CAPAs, and other quality events for potential impact on product disposition decisions.
• Conduct risk-based assessments to support product release decisions and ensure products meet established quality requirements.
• Support release of imported products and associated quality documentation, as applicable.
• Escalate significant quality risks or product quality concerns through established quality governance processes.
• Maintain product release metrics and support continuous improvement of release processes.

Quality Management Systems (25%)

• Serve as a subject matter resource for Quality Management System processes, including:
  • Deviations
  • Investigations
  • CAPA
  • Change Control
  • Document Control
  • Training Compliance
  • Risk Management
• Review and approve quality records in accordance with procedural and regulatory requirements.
• Support root cause investigations and identification of effective corrective and preventive actions.
• Monitor quality system activities to ensure timely completion and compliance with established requirements.
• Support implementation and continuous improvement of electronic Quality Management Systems (eQMS).
• Author, review, revise, and maintain SOPs, work instructions, forms, and quality documents.

Supplier Quality Management (20%)

• Support qualification, onboarding, and ongoing oversight of suppliers, contract manufacturers, contract laboratories, distributors, and third-party service providers.
• Participate in supplier risk assessments and performance evaluations.
• Support development, review, and maintenance of Quality Agreements.
• Monitor supplier quality performance and support remediation activities when required.
• Participate in supplier audits and ensure timely closure of audit observations and CAPAs.
• Collaborate with Supply Chain, Procurement, Regulatory Affairs, and Global Quality teams to maintain supplier compliance.

Product Complaints & Market Quality (10%)

• Support investigation, evaluation, and trending of product quality complaints for Rx, OTC, and Cosmetics products.
• Collaborate with Medical Affairs, Pharmacovigilance, Supply Chain, Regulatory Affairs, and Commercial teams to assess quality-related trends and issues.
• Support quality assessments associated with market complaints, product returns, temperature excursions, withdrawals, and recalls, as applicable.
• Identify recurring quality issues and support implementation of preventive actions.

Audit & Compliance Support (5%)

• Support internal audits, supplier audits, and quality assessments.
• Participate in inspection readiness activities.
• Assist in the preparation and follow-up of audit observations and inspection findings.
• Support implementation and verification of corrective actions resulting from audits and inspections.

Qualifications

Education

• Bachelor's Degree in Life Sciences, Biology, Chemistry, Pharmacy, Engineering, or a related scientific discipline required.
• An equivalent combination of education, training, and relevant experience may be considered in lieu of the stated educational requirements

Experience

• Minimum of eight (8) years of progressive experience within Quality Assurance, Quality Systems, Compliance, Supplier Quality, or a related quality function in a regulated industry.
• Experience supporting pharmaceutical, OTC, cosmetics, consumer healthcare, medical device, or combination product environments.
• Experience reviewing and approving quality records and supporting product release activities.
• Experience working with external manufacturers, contract laboratories, and suppliers.
• Experience with electronic Quality Management Systems (eQMS).

Preferred Qualifications

• Advanced degree in a scientific discipline or business-related field.
• ASQ Certified Quality Auditor (CQA), Certified Quality Engineer (CQE), or equivalent certification.
• Experience supporting commercial quality organizations.
• Experience working within a global or matrixed organization.
• Experience using Veeva, TrackWise, MasterControl, SAP, or equivalent systems.

Knowledge, Skills, and Competencies

Regulatory & Technical Knowledge

• Working knowledge of FDA regulations and GxP requirements.
• Knowledge of pharmaceutical, OTC, and cosmetic quality systems and regulatory expectations.
• Knowledge of supplier quality management principles and Quality Agreement management.
• Understanding of Good Distribution Practices (GDP).
• Understanding of Quality Risk Management principles.
• Knowledge of data integrity requirements and electronic quality systems.

Professional Competencies

• Strong analytical and problem-solving skills.
• Strong investigation and root cause analysis capabilities.
• Excellent written and verbal communication skills.
• Strong technical writing and documentation skills.
• Effective organizational and project management skills.
• Ability to manage multiple priorities and deadlines.
• Strong stakeholder management and collaboration skills.
• Ability to influence cross-functional teams in a matrix environment.
• Commitment to continuous improvement and operational excellence.

Physical Requirements and Work Environment

This role requires the ability to perform standard office activities, including extended periods of computer use, participation in virtual and in-person meetings, and collaboration across teams. Depending on business needs, occasional travel may be required. Work environments and physical requirements may vary based on the requirements of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

This job description describes the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities. Duties and responsibilities may be modified, added, or removed as necessary to meet business and organizational needs.

Compensation

The target base salary range for this role is $84,800-$106,000 per year. This range reflects the anticipated compensation for the role. Where pay falls withing the range may vary based on many factors, including, but not limited to, job responsibilities, skills, experience, education, certifications, location and applicable geographic pay zones, market conditions, internal equity and business considerations. Compensation decisions are made based on an assessment of the candidate’s qualifications and the totality of relevant factors.

In addition to base salary, this role is eligible to participate in an annual short-term incentive program, subject to plan terms and eligibility requirements.

Benefits

Galderma offers a competitive and comprehensive benefits program, including medical, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and other benefits, subject to eligibility and applicable plan terms.

Work Authorization

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the United States.

What We Offer
At Galderma, you’ll be part of a purpose-driven organization committed to advancing dermatology and improving patient outcomes worldwide. We offer competitive compensation, annual incentive opportunities, and comprehensive benefits, along with meaningful opportunities for growth, development, and collaboration in an inclusive and innovative environment.

Next Steps

• If your profile is a match, we will invite you for a first virtual conversation with the recruiter. 
• The next step is a virtual conversation with the hiring manager  
• The final step is a panel conversation with the extended team 

Don't meet every single requirement? At Galderma, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role, but your experience doesn't align perfectly with the qualifications listed, we encourage you to apply anyway!

If you are considering employment at Galderma, review our job postings at www.galderma.com/us/careers. Please be aware of fraudulent job offers and individuals falsely claiming to represent our Human Resources department. Our company will never request or offer payment, personal financial information, or sensitive data (such as Social Security numbers or bank details) during the early stages of recruitment. All legitimate communications from our HR team will come from official company email domains and follow our established hiring process.