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Full-Time

Partner Operations Release Manager

Posted on 9/12/2024

Epic Games

Epic Games

5,001-10,000 employees

Develops games and provides development tools

Hardware
Industrial & Manufacturing
VR & AR
Consumer Software
Design
Real Estate
Education
Consumer Goods
Entertainment
Gaming

Mid, Senior

Morrisville, NC, USA

Category
Production Planning & Scheduling
Supply Chain Management
Operations & Logistics
Required Skills
Communications
Salesforce
JIRA
Requirements
  • 3-5 years of release management or production experience
  • Proven tolerance for ambiguity and willingness to pick up any tasks thrown your way to support the team effort
  • Strong preference for applicants with exposure to Gaming industry release process and merchandising a game store or marketplace.
  • Exceptional communication skills with experience in external partner engagement
  • Excellent organizational skills with strong attention to detail
  • Demonstrated ability in process improvement and development
  • Familiarity with JIRA, Trello, and Salesforce
  • Excels at leaving things better than they found them, constantly pushing for improvements in our process, tools, documentation, quality, and partner experience.
Responsibilities
  • Educate and empower partners to submit accurate content for their products and pages
  • Validate product, offer, page, and build readiness
  • Equip partners with the tools and information needed to deliver release plans
  • Provide transparency on release status and risks to internal stakeholders
  • Train partners to take full advantage of EGS features, from Cloud Saves to Epic Account Services
  • Utilize standardized tools and processes for harmonious engagement and a consistent user experience
  • Actively contribute insights and help drive tool and process improvements within EGS.

Epic Games develops and publishes popular video games like "Fortnite" and "Unreal Tournament," available on platforms such as iOS, Android, and PC. The company also provides Epic Online Services, which offer tools for other developers to manage and scale their games, including backend support and online multiplayer features. Unlike many competitors, Epic Games shares its technology, such as the Unreal Engine, which is widely used in the industry. The goal of Epic Games is to enhance gaming experiences for players while empowering developers with the necessary tools and support.

Company Stage

IPO

Total Funding

$15.4B

Headquarters

Cary, North Carolina

Founded

1991

Growth & Insights
Headcount

6 month growth

8%

1 year growth

14%

2 year growth

34%
Simplify Jobs

Simplify's Take

What believers are saying

  • Epic Games' continuous innovation, such as the introduction of new game modes like 'Fortnite Reload,' keeps the gaming experience fresh and engaging for users.
  • Strategic partnerships, like the one with AWS for the Women Creators Program, highlight Epic Games' commitment to diversity and industry leadership.
  • The company's multifaceted revenue streams, including game sales, in-game purchases, and licensing fees from Unreal Engine, provide financial stability and growth potential.

What critics are saying

  • The ongoing legal battle with Apple could hinder Epic Games' expansion plans and create financial and operational uncertainties.
  • The highly competitive gaming market requires constant innovation and successful new releases, which can be challenging to sustain.

What makes Epic Games unique

  • Epic Games leverages its highly popular titles like 'Fortnite' to create a strong brand presence and loyal user base, unlike many competitors who struggle to maintain consistent hits.
  • The Unreal Engine, a powerful and widely-used game development tool, sets Epic Games apart by providing a robust platform for other developers, creating an ecosystem that extends beyond their own games.
  • Epic Online Services offers comprehensive backend support and multiplayer capabilities, making it easier for developers to scale their games, a service not commonly provided by other game developers.

Benefits

Health coverage - 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match and profit share

Robust mental well-being programs & free therapy and coaching for employees & dependents

Unlimited PTO & sick time

Paid sabbatical