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JazzWorld

Leading mobile operator and digital ecosystem

Data Center & Solutions Delivery Manager

Implementation & Technical Account ManagementPosted on Nov 6
Full-timeIslamabad, Islamabad Capital Territory, PakistanNo salary listedIn-person

About the Job

Requirements

  • Bring 7–10 years of experience in Data Center Delivery, Enterprise Connectivity Delivery, Infrastructure Projects, or Managed Services, including 3+ years leading technical teams and delivery organizations.
  • Hold a Bachelor’s degree in Telecommunications, Computer Engineering, Electrical Engineering, Computer Science, or a related discipline.
  • Have a strong understanding of Data Center infrastructure, rack deployments, power systems, cooling, cabling, redundancy models, and colocation environments.
  • Have strong working knowledge of Internet, MPLS VPN, Layer-2/Switching, Routing Protocols, QinQ, SD-WAN, Cloud Connectivity, and Managed WAN services.
  • Have experience managing enterprise customer migrations, onboarding projects, and infrastructure deployments.
  • Have experience delivering Data Center, Colocation, Cloud Connectivity, and WAN solutions for enterprise customers.
  • Have experience conducting technical assessments, migration readiness reviews, and service implementation planning.
  • Have leadership, stakeholder management, negotiation, and customer engagement skills.
  • Be able to manage multiple teams, priorities, customer deliverables, risks, and escalations simultaneously.
  • Have project management, planning, budgeting, reporting, and governance skills.
  • Be able to develop delivery strategies and drive continuous service improvements.

Responsibilities

  • Lead customer onboarding, implementation, and migration projects into Data Center facilities.
  • Own delivery of Rack as a Service (RaaS), Colocation, Hosting, and Data Center infrastructure solutions.
  • Develop migration strategies, implementation plans, project schedules, and risk mitigation frameworks.
  • Ensure successful deployment and migration of customer workloads with minimal business disruption.
  • Coordinate infrastructure readiness, including rack space, power, cooling, cabling, cross-connects, MMR requirements, and connectivity provisioning.
  • Support capacity planning, high-density rack deployments, CFD assessments, and POD readiness activities.
  • Lead implementation and delivery of Enterprise Connectivity Services and Solutions, including Internet, DIA, MPLS VPN, Layer-2 Ethernet/Switching-based, QinQ, SD-WAN, Cloud Connectivity, Managed WAN, and Data Center Interconnect solutions.
  • Coordinate with Planning, Engineering, Operations, and Infrastructure teams to ensure timely, quality service delivery.
  • Lead and manage Delivery Engineers and associated delivery resources, ensuring achievement of performance objectives and development goals.
  • Drive resource planning, workload management, capability development, and a high-performance delivery culture.
  • Own project governance, delivery reviews, risk management, and escalation handling.
  • Act as the primary delivery focal point for strategic and enterprise customers.
  • Conduct customer reviews, governance meetings, executive updates, and stakeholder engagement sessions.
  • Ensure compliance with operational procedures, change management processes, quality standards, and service level commitments.
  • Review and approve implementation plans, migration runbooks, MOPs, SOWs, acceptance documentation, and project closure reports.
  • Support Sales and Presales teams through customer engagements, site surveys, workload assessments, solution validation, and implementation planning.
  • Review BOQs, delivery timelines, resource requirements, and implementation feasibility to support business growth and customer retention.
  • Support customer retention and business growth initiatives through successful service delivery.

Desired Qualifications

  • Relevant certifications, including PMP, Prince2, ITIL, DCCA, Cisco, Huawei, Fortinet, or equivalent, are an added advantage.

About the Company

JazzWorld

Leading mobile operator and digital ecosystem

JazzWorld is Pakistan's largest digital operator, built from Mobilink and rebranded as Jazz. It provides mobile connectivity and a growing digital ecosystem that includes mobile wallet services and entertainment platforms. How its product works: its core service is mobile connectivity via prepaid and postpaid plans on a nationwide network (4G and planned 5G), complemented by digital offerings such as JazzCash (a mobile wallet) and various apps and services that run on the network. How it differs from competitors: it combines extensive network reach with a broad, in-house digital ecosystem (payments, entertainment, and other services) under one umbrella, and has a history of strategic mergers (e.g., Warid) to create scale. Its goal: to power Pakistan's complete digital life by expanding high-speed connectivity and digital services, including a billion-dollar investment in 5G, to enable financial, entertainment, and online experiences for millions of users.

Company size
10,001+
Company stage
Debt Financing
Total funding
$879.1M
Headquarters
Islamabad, Pakistan
Founded
1993

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