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Peraton

Runs and secures technology for federal agencies

Observability / Site Reliability Engineer - Site Reliability Engineer

Site Reliability EngineeringUpdated on Nov 5
Full-timeChantilly, VA, USA

About the Job

Requirements

  • Active TS/SCI clearance with CI Polygraph is required.
  • Approximately 5–8 years of experience in observability, site reliability engineering, operations, platform engineering, cloud engineering, or a related technical discipline is required.
  • Five years of experience with a bachelor's degree is required; an additional four years of experience may be considered in lieu of a degree.
  • Hands-on experience with metrics, logging, tracing, monitoring, and alerting is required.
  • Experience with Kubernetes and cloud environments is required.
  • Strong troubleshooting, systems analysis, and performance-analysis skills are required.
  • Experience operating and supporting production services and responding to technical incidents is required.
  • Experience with scripting, automation, or infrastructure-as-code practices is required.

Responsibilities

  • Design, implement, and operate telemetry and reliability capabilities across enterprise infrastructure, platform services, applications, and workloads.
  • Implement centralized metrics, logs, traces, dashboards, alerts, and reliability practices using OpenTelemetry or equivalent industry standards and approved enterprise tooling.
  • Implement standardized collection of metrics, logs, and distributed traces across enterprise environments.
  • Establish OpenTelemetry-based instrumentation and telemetry collection patterns where appropriate.
  • Integrate cloud, Kubernetes, platform, application, and infrastructure telemetry into centralized observability services.
  • Maintain telemetry pipelines, retention, routing, and data-quality controls.
  • Develop and maintain instrumentation and telemetry configurations to support effective system monitoring and troubleshooting.
  • Develop dashboards, alerts, service-health views, and operational metrics to provide visibility into system performance and availability.
  • Define and monitor Service Level Objectives, availability indicators, latency, error rates, saturation, and capacity measures.
  • Analyze system performance, capacity, utilization, and operational trends to identify potential reliability issues and corrective actions.
  • Apply site reliability engineering practices to improve system availability, performance, scalability, and operational resilience.
  • Identify opportunities to improve detection, response, and recovery across enterprise services.
  • Support incident diagnosis, cross-service troubleshooting, and root-cause analysis for complex reliability and observability issues.
  • Automate recurring monitoring, alerting, reporting, and remediation activities where appropriate.
  • Partner with operations and engineering teams to improve incident detection and response and reduce recurring issues.
  • Participate in Tier 3/4 escalation and on-call support for observability, platform, and reliability issues.
  • Develop and maintain operational procedures, troubleshooting documentation, and knowledge articles.
  • Support continuous improvement of monitoring and reliability practices based on operational data and incident trends.

Desired Qualifications

  • Experience with OpenTelemetry.
  • Experience with Prometheus and Grafana.
  • Experience with CloudWatch, OpenSearch, or comparable cloud monitoring and observability platforms.
  • Experience with distributed tracing and application performance monitoring.
  • Experience with Service Level Objective, Service Level Agreement, and error-budget practices.
  • Experience with observability for large-scale or distributed enterprise platforms.
  • Experience with automated incident response or remediation.
  • Experience with observability within a secure or highly regulated enterprise environment.

About the Company

Peraton

Runs and secures technology for federal agencies

Peraton builds and runs secure technology for American defense, intelligence, space, and civilian agencies, from military networks to satellite ground stations. In 2025, the Federal Aviation Administration chose it to manage the overhaul of the nation's air traffic control system, replacing copper wiring with fiber and upgrading radar and radios. Its engineers, many holding security clearances, run and defend agency networks and data centers, write mission software, and operate space and communications systems, and agencies pay for this work through multiyear contracts. Peraton was formed in 2017, when private-equity firm Veritas Capital bought Harris Corporation's government IT business, and is based in Reston, Virginia.

Company size
10,001+
Company stage
Grant
Total funding
$60M
Headquarters
Reston, VA
Founded
2017

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