Win-Loss Program Research Director



201-500 employees

B2B competitive intelligence platform

AI & Machine Learning

Senior, Expert

Dorchester, Boston, MA, USA

Required Skills
Market Research
Data Analysis
  • 10+ years experience in one of the following areas: B2B software, technology research, consultingExperience as a business/technology analyst or consultant (such as Gartner, Forrester, IDC, 451 Group)
  • Experience working for a B2B tech company in one of the following roles: product marketer, product manager, competitive intelligence, strategy or another go-to-market role
  • Experience with customer/buyer intelligence and/or market research programs
  • Is a strong communicator and confident executive-level presenter
  • Loves both data and qualitative research, and is a creative problem solver, and strategic thinker
  • Superb interviewing and writing skills; a knack for taking complex theoretical ideas and articulating them into action
  • Strong technical aptitude and ability to quickly learn software programs
  • Proficient in Microsoft Office Suite, including PowerPoint
  • Familiar with survey creation, reporting, data analysis and visualization tools
  • Program design: Work with B2B software clients to create personalized win, loss, and churn research programs that align with their specific learning objectives
  • Program delivery: Conduct deep detailed buyer and customer interviews to identify key insights and opportunities and uncover why clients are winning or losing deals
  • Data analysis: Provide clients with ongoing trend analysis updates and executive-level presentations of our findings and recommendations
  • Collaborate: Work closely with other members of the client success team to ensure smooth execution and strong client value realization
  • Client Management: Drive renewal and growth opportunities and work closely with your client success partner on all aspects of client management

Klue’s mission is to deliver actionable insights and content to the people that need it with their Competitive Enablement Platform that helps every department of every business. The company’s platform collects and curates intelligence from multiple sources to help every team in an organization compete and get ahead.

Company Stage

Series B

Total Funding



Vancouver, Canada



Growth & Insights

6 month growth


1 year growth


2 year growth



Competitive base compensation

Extended health & dental benefits

Unlimited vacation

Employee Stock Option Plan

Pension fund

Yearly fully-paid trips to Vancouver headquarters

Free access to an online learning tool offering many engineering courses