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Bath & Body Works

Fragrance and personal-care retail chain

Safe and Secure Ambassador

Loss Prevention & Asset ProtectionConfirmed live in the last 24 hours
Full-timeUnited StatesNo salary listedIn-person

About the Job

Requirements

  • Must be at least 18 years old.
  • Must meet any state or local certification, licensing, or other legal requirements related to the position.
  • Must be available to work nights, weekends, and holidays.
  • Must be able to stand for extended periods.
  • Must be able to learn and adapt to different technology needs and changes.
  • Must be able to work independently and with a team.
  • Must be able to lift 10 pounds consistently and up to 50 pounds; the role also requires climbing ladders, reaching, bending, and kneeling.

Responsibilities

  • Support sales by engaging customers and associates at the front of the store with a strong command presence, a smile, and eye contact, and provide in-store support during life-safety, emergency-response, and safety incidents.
  • Collaborate with the Regional Asset Protection Manager to follow up on safety and security incidents.
  • Problem-solve extreme store events using brand de-escalation tactics.
  • Help the store team build a strong physical security culture by educating associates on and upholding company policies and procedures.
  • Educate and develop the store team regarding shortage and safety behaviors.
  • Collect, document, and communicate asset-protection trends, theft, and fraud intelligence with the Regional Asset Protection Manager and store leadership team.
  • Assist with, document, and communicate merchandise recoveries using company tools.
  • Assist with Shrink Protection Program assessment follow-up and execute action plans.
  • Submit appropriate system documentation for organized retail crime incidents according to asset-protection policies and procedures.
  • Work with law enforcement and the Regional Asset Protection Manager to identify and resolve open cases.
  • Assist store leadership in modeling safe work practices and maintaining a clean store.
  • Demonstrate ethical conduct, safety, and compliance.
  • Perform other duties based on business needs and the direction of the store manager or Regional Asset Protection Manager.
  • Perform constant physical activity, including standing, walking, reaching, and lifting, to obtain products for customers and maintain the store's visual appearance.

About the Company

Bath & Body Works

Fragrance and personal-care retail chain

Bath & Body Works sells affordable fragrance and personal care products through a large network of stores and online, focusing on lotions, soaps, and home fragrances like candles. The products use recognizable scents to create an accessible luxury experience, with a emphasis on aroma and mood-enhancing properties, and include flagship lines like White Barn Candles. The brand achieves scale through mass retail presence and a strong mall footprint, distinguishing itself by its fragrance dominance, proven store format, and history as a corporate-led spin-off rather than a founder-led startup. The company aims to grow its global footprint and strengthen its digital presence to reach more customers and expand its market share.

Company size
10,001+
Company stage
IPO
Headquarters
Columbus, OH
Founded
1990

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