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Bank of Montreal

Runs Canadian and US banks for people and firms

Investment Specialist

Wealth Management & Financial AdvisoryConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Typically, 2–3 years of relevant experience.
  • A high school diploma or equivalent work experience.
  • Good knowledge of competitive marketplace trends and product offerings.
  • Knowledge of BMO Investment or BMO InvestorLine products and services.
  • Completion of the Canadian Securities Course (CSC) or IFIC course, or IIROC licensing as an Investment Representative.
  • Some understanding of risk management and compliance.
  • Verbal and written communication skills in French and English.
  • Organization skills.
  • Collaboration and team skills.
  • Analytical and problem-solving skills.

Responsibilities

  • Support customers primarily through inbound calls, with occasional outbound calls to proactively identify opportunities and enhance their experience.
  • Build trust and deliver an exceptional customer experience by understanding individual needs, goals, and objectives.
  • Provide professional sales and service support, including new account onboarding, Mutual Fund and Term Investment transactions, and discussions about appropriate investment products and services.
  • Ask thoughtful questions to uncover customer needs and recommend relevant investment solutions while working toward sales targets.
  • Manage customer requests from start to finish, including completing required documentation, processing transactions, resolving issues, and referring or escalating more complex situations when appropriate.
  • Stay current on investment markets, industry trends, customer needs, products, promotions, and regulatory requirements, and bring this knowledge into customer conversations.
  • Protect customer and Bank information while adhering to applicable policies, procedures, privacy, Anti-Money Laundering, Terrorist Financing, and FCAC requirements.
  • Identify and report suspicious activity and make sound, risk-informed decisions aligned with the Bank’s Risk Management Framework and Risk Appetite.
  • Take on broader responsibilities as business and customer needs evolve.

Desired Qualifications

  • A post-secondary degree in a related field of study, or an equivalent combination of education and experience.

About the Company

Bank of Montreal

Runs Canadian and US banks for people and firms

Bank of Montreal, known as BMO, runs a Canadian bank and a large American bank, serving households and businesses on both sides of the border. Until the Bank of Canada opened in 1935, it acted as the Canadian government's banker. People use its branches and apps for accounts, mortgages, credit cards, and investments, while companies borrow from it and turn to its BMO Capital Markets arm to raise money and trade securities. BMO makes money on the gap between the interest it charges on loans and pays on deposits, plus fees from managing wealth and advising on deals. Bank of Montreal was founded in 1817 as Canada's first bank, and it keeps its legal head office in Montreal and its executive offices in Toronto, Canada.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1817

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