Title:  Network Analyst

Location: Canada Remote

Reports to:  Network Team Lead

The Role: 

The Network Administrator is responsible for the installation and maintenance of hardware and software that comprises our production, corporate and development environments. This role will be involved in deploying, configuring, maintaining, and monitoring active network equipment in all three environments. Application of industry best practices and ongoing participation with the wider networking community is expected. This position will require participation in the on-call program and support of our customer base once appropriate skills have been developed. Overtime is required.

Responsibilities:

• Participate in planning and support of all networking infrastructures
• Analyze, recommend, and implement solutions related to network infrastructure and security
• Install, configure, and maintain network services, equipment and devices
• Document network configurations, problems and related resolutions
• Support and implement change control strategies
• Monitor system performance and implement performance tuning
• Troubleshoot and resolve local and remote network issues quickly and in a prioritized manner using techniques such as packet capturing and filtering
• Maintain optimal network performance for remote working
• Form positive relationships with members of the immediate team and associated groups
• Maintain a high standard of work
• Understand expectations set with clients and communicate when issues or events may affect delivery
• Ensure operational stability of all network environments
• Perform device configuration management, backup and logging best practices
• Perform network traffic analysis using monitoring and reporting tools
• Participation of on-call and overtime
• Ability to travel to remote offices and datacenters

Qualifications:

• 5+ years’ experience supporting networking services in corporate production environments
• CCNP or JNCIP-ENT as a minimum, though additional years of experience will be considered
• Experience with layer 2 and layer 3 switching
• Hands on experience with Cisco Routers & Switches (Catalyst and Nexus) and firewalls (Firepower, ASA)
• Hands on experience with Juniper Routers, Switches & Wireless Access Points
• Hands on experience with Palo Alto Firewalls
• Knowledge of remote management solutions and options
• Experience with L2L VPN and remote access VPN technologies
• Experience configuring and supporting BGP
• Previous administration of F5 LTM preferred
• Previous administration of radius/tacacs+ NAC solutions preferred
• Previous experience with network monitoring systems
• Previous experience with wired 802.1x preferred
• Experience working with Windows and Linux (from the CLI)

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world’s leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies. 

Company Mission 

J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.  

Our Values 

At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.  

We are dedicated to leveraging comprehensive and equitable practices which contribute to the overall success of the company and its employees. We invite you to learn more about our DE&I efforts.    

J.D. Power is an equal opportunity employer and compliant with AODA/ADA legislation.  If you require accommodations during the recruitment and selection process, please specify. 

To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.