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Lucid Hearing

Hearing care, testing and devices

Hearing Instrument Specialist Trainee Apprentice

Full-Time
$20 - $22/hr+ 401(k) Match
Entry
Reno, NV, USA
In PersonAbility to relocate within Nevada once licensed.
Sales & Account ManagementField Sales

About the job

Requirements
  • Previous sales or customer service experience is required.
  • Ability to relocate within Nevada once the dispensing license is obtained.
  • Obtain a dispensing license within 6–12 months, depending on state requirements.
  • Candidates should provide a reason for wanting to enter the hearing aid business.
  • The role requires an entrepreneurial mindset and problem-solving skills.
  • Excellent follow-up skills are required.
Responsibilities
  • Greet customers and offer a free hearing screen.
  • Learn ear anatomy.
  • Attend six weeks of virtual training to prepare for the state hearing instrument dispensing exam.
  • Gain hands-on practical experience with a licensed Hearing Instrument Specialist or licensed audiologist dispenser.
  • Make follow-up calls to patients to ensure satisfaction with their assistive listening and hearing devices.
  • Assist in getting 2–4 members into the booth each day to test their hearing.

About the company

Lucid Hearing provides hearing evaluations, hearing aids and related care for people experiencing hearing loss. Its hearing professionals help customers assess needs, select devices, fit technology and receive follow-up support. The company operates hearing centers in accessible retail settings as well as through its broader hearing-technology business. Lucid’s identity combines consumer medical devices with direct hearing healthcare, making both professional guidance and ongoing service central to the customer experience. Service delivery depends on clinical, operational and administrative teams working across its care settings.

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