Director AI Software Engineering

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Director AI Software Engineering

What does a successful Director AI Software Engineering do at Fiserv?
A successful Director AI Software Engineering defines the architecture, engineering strategy, and technical direction for critical platforms and services. This role partners across engineering, product, architecture, and business teams to solve complex technical challenges and advance modernization, scalability, reliability, security, and engineering excellence. This leader also serves as a trusted technical advisor who influences strategy across multiple teams while bringing hands-on technical depth and strong technical judgment.

What you will do?

• Define the technical vision, long-term architecture, and engineering roadmap for DNA Platforms.
• Lead solution design, architecture reviews, and technical decision-making for complex, multi-team initiatives across engineering, product, architecture, and business stakeholders.
• Design scalable, secure, resilient, and maintainable software platforms using distributed systems, APIs, and cloud-native architecture patterns.
• Guide modernization efforts, platform engineering practices, automation, tooling, and CI/CD adoption, while establishing engineering standards, design principles, technical governance, and measurable practices for software quality, observability, performance, reliability, and security.
• Manage, coach, and develop engineers and engineering managers, and lead technical forums, design reviews, and knowledge-sharing practices across geographically distributed teams.

What you must have?

• 12+ years of experience in software engineering, including architecture and delivery of large-scale enterprise platforms.
• 10+ years of experience designing distributed systems, APIs, cloud-native architectures, and modern software delivery practices.
• 8+ years of experience managing and developing teams in engineering, architecture, or platform technology functions, plus 8+ years of experience applying security, reliability, performance, scalability, observability, and maintainability principles to production systems.
• Bachelor’s degree or higher in Computer Science, Software Engineering, Information Technology, or a related field, or an equivalent combination of education, related experience, and/or military experience.

What would be nice to have?

• Experience in 1 or more of these domains: financial technology, banking, payments, risk, or fraud platforms.
• Experience leading 2 or more initiatives such as platform modernization, cloud adoption, or developer productivity programs.
• Experience working across geographically distributed engineering organizations with occasional travel up to 10%

Salary Range

$186,000.00 - $285,600.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

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Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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