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Petco

Retail pet supplies, grooming, veterinary care

Groomer

Personal Care & StylingConfirmed live in the last 24 hours
Full-timeMurfreesboro, TN, USAIn-person

About the Job

Requirements

  • Successful completion of Petco's Pet Stylist Apprentice program, previous experience as a professional groomer, or completion of a technical grooming training program.
  • A high-school diploma or GED is preferred but not required.
  • Ability to exercise independent judgment and problem-solving skills to resolve routine to moderately complex situations, seeking guidance when necessary.
  • Commitment to productivity, performance, and ownership of responsibilities in the grooming salon.
  • Strong attention to detail in executing grooming services accurately and to high standards.
  • Expert knowledge of dog breeds, grooming requirements, common health issues, and behaviors.
  • High proficiency in breed-specific cuts, styling techniques, and grooming standards.
  • Strong verbal and written communication skills for interacting with pet parents and grooming team members.
  • Ability to handle pets of all sizes and temperaments with care and empathy.
  • Availability to work weekends, evenings, and holidays as required by the grooming schedule.
  • Ability to bend, kneel, lift up to 30 pounds as necessary, and stand for long periods.
  • Ability to work in a noisy and wet environment and possible exposure to heights while performing assigned cleaning and maintenance duties.

Responsibilities

  • Perform professional grooming services, including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parents' instructions and breed standards, while following company policies and procedures.
  • Operate and maintain grooming instruments, including clippers, blades, shears, brushes, and dryers.
  • Prioritize animal safety and well-being, monitor pets for signs of discomfort, illness, or injury, and promptly report concerns to pet owners and store management.
  • Evaluate each pet's needs, taking coat type, skin conditions, and temperament into consideration.
  • Interact professionally with pet parents, provide customer service, address grooming-related inquiries, offer grooming recommendations, and resolve questions or concerns in a timely manner.
  • Educate pet parents and provide tailored recommendations on grooming maintenance, at-home care practices, and products to support pet well-being.
  • Keep the grooming area and salon clean and safe; disinfect and sanitize tools and equipment; complete daily and weekly cleaning duties in accordance with hygiene and sanitation policies, including cleaning air filters, vents, and drains when assigned.
  • Apply Petco grooming policies, standards, and guidelines to ensure safety, quality, and consistency, and maintain standards in the grooming salon.
  • Train, support, and supervise entry-level trainees when the Grooming Salon Leader is absent, as needed.
  • Complete additional tasks as assigned by the Grooming Salon Leader, Solutions Manager, or Store General Manager.

About the Company

Petco

Retail pet supplies, grooming, veterinary care

Petco is a comprehensive retailer in pet care, offering a broad range of products and services for pet owners through both online and physical stores. It sells pet supplies and also provides grooming, training, and veterinary care, with additional subscription-based delivery services. Revenue comes from product sales, service fees, and loyalty program memberships (Pals Rewards). The company differentiates itself by delivering a one-stop experience that combines retail, services, and a rewards program, supported by an omnichannel presence. Its goal is to be a trusted, convenient partner for pet owners by providing convenient access to quality products and essential pet care services while building lasting customer relationships through rewards.

Company size
10,001+
Company stage
IPO
Headquarters
San Diego, CA
Founded
1965

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