Your Opportunity at ARC’TERYX:

You are the face of the brand on the retail floor, delivering an unforgettable experience to our guests. You are the inspiration behind our brand’s evolution, as we continue to commit to bold objectives both in stores and in our communities.

You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You prioritize your connection with nature and celebrate others doing the same. You authentically share product knowledge with guests and recommend products based on their interests and needs.

You prioritize your own development, personally and professionally, and celebrate the achievements of others. You recognize that we create a better world, together.

As a Product Guide at Arc’teryx, here’s what you’d be doing:

Delivering a best-in-class brand experience to our guests through sharing technical product knowledge and supporting with problem solving
Building a strong understanding of our products and seamlessly weaving this information into guest interactions in an authentic way
Championing Arc’teryx as a brand ambassador both in-store and in the community
Developing your passions both in and out of the store with the support of the team
Supporting in elevating the guest experience by working with the store leadership team on projects and brand initiatives
Providing feedback on merchandising and in-store experience to help drive sales
Maintaining an open, collaborative relationship with your team and store leadership
Supporting with and participating in various store tasks as assigned by the leadership team
Answering store phones and responding to voicemails and store emails; on occasion, this could include responding on the Epicenter social media channels
Utilizing the Point-of-Sale system to accurately and efficiently process guest transactions, including warranties, Used Gear trade-ins, purchases, and returns
Receiving and unpacking boxes for inventory as required (boxes can weigh 5 - 30 lbs)

Are you our next Product Guide?

You are passionate about delivering exceptional customer service
You love to have fun at work, and hold yourself accountable to what is required of you
You are self-motivated, and enjoy problem solving
You remain highly flexible and adaptable when faced with ambiguity
You effectively balance autonomy and collaboration
You inspire breakthrough thinking and continuous improvement
You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
Your passion for your work is paralleled by your passion for getting outside and living it

Expectations:

All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) and from the second week of December until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis.
You are fully accountable for and oversee the execution of all deliverables on the Product Guide Role and Responsibilities document
Under the direction of the Store Leads, Store Manager and Assistant Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request

Availability Requirements:

Part-time (up to 25 hours per week) employees must:

Provide open availability for at least two (2) of three (3) weekend days (Friday, Saturday, Sunday)
Also be available for one (1) opening and one (1) closing shift during the week with a minimum six (6) hour availability window.

Compensation:

The pay range for this role is USD$20.80 –USD$23.10 hourly.

Total Rewards

Most new team members join between this range, where they can contribute right away while continuing to grow their craft. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

Additionally, the role is eligible to participate in a bonus plan based on the performance of their store.

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life. Eligibility varies based on regularly scheduled hours.

Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
Time & Flexibility - Paid time off, and ''Live it, Learn It'' Days (dedicated paid days to get outside & explore).
Wellbeing - 24/7 Employee Assistance Program (EAP)
Health - Extended health, dental, and vision coverage, including mental health support, fertility benefits, and a 24/7 Employee Assistance Program (EAP) (full time employees)
Financial wellbeing - Immediately vested 401(k) retirement savings plan matching, eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase Program (ESPP), where applicable (full time employees)
Family support - Parental leave for birthing and non-birthing parents, including an option to ease the transition back to work (full time employees)

*Eligibility for certain programs may vary by role.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better

Disruptive evolution. In pursuit of better. Always.

Commit. We set bold objectives and see them through.

About the company

Arc’teryx designs and sells premium outdoor clothing and gear for activities like mountain running, hiking, and climbing. Its product range includes jackets, pants, footwear, and accessories for men and women, sold through its website, own stores, and selected outdoor retailers. The gear emphasizes technical performance and durable materials to perform in extreme conditions, with seasonal launches such as lighter mountain-running gear. The company differentiates itself through meticulous design, advanced materials, and a direct-to-consumer plus wholesale model, paired with a strong reputation for quality. Its goal is to equip adventure enthusiasts with reliable, high-performance equipment and to foster a sense of community around outdoor activity, as seen in initiatives like Muslim Hikers.

Company Size

1,001-5,000

Company Stage

M&A

Total Funding

N/A

Headquarters

Vancouver, Canada

Founded

1989

Get referred to Arc'teryx Equipment

See people who can refer or advise you

Simplify's Take

What believers are saying

Amer Sports raised 2026 technical apparel growth to 25%-26% after Q2 Arc'teryx strength.
Arc'teryx opened eight net new stores in Q2 2026 and targets 30-35 more.
Dick's House of Sport shop-in-shops begin fall 2026, expanding U.S. reach.

What critics are saying

Boutique Tag sued Arc'teryx in July 2026 over canceled wholesale orders in Montreal.
Indonesia trademark battles continue through cassation, forcing legal spend and distracting management.
A fresh sustainability or cultural backlash would destroy climber trust and relegate Arc'teryx to fashion.

What makes Arc'teryx Equipment unique

System 0 launched August 26, 2026, pairing technical performance with repairability and recyclability.
ReBIRD trade-in, resale, and unlimited repairs lock customers into Arc'teryx gear longer.
Alpha stores in Montreal and Toronto turn retail into service-and-community showrooms.

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Benefits

Hybrid Work Options
Flexible Work Hours

Company News

Hypebeast

Oct 22nd, 2026

ARC'TERYX's Walk Gently "Salish Winter" Collection dresses GORE-TEX in deer fur and cedar.

ARC'TERYX's Walk Gently "Salish Winter" Collection dresses GORE-TEX in deer fur and cedar. A dedicated installation at Dover Street Market London unpacks the six-piece capsule. Summary. ARC'TERYX returns with "Salish Winter," the newest chapter of its Walk Gently platform spotlighting Indigenous artists, designers and their stories Creative lead Cole Sparrow-Crawford of the x[w]məθk[w]əy̓əm (Musqueam) nation shapes the gender-neutral apparel and footwear around Salish relationships to land and natural materials Deer-fur-inspired GORE-TEX prints, weaving references and cedar-tree camouflage translate traditional practices into cold-weather technical gear ARC'TERYX has unveiled Walk Gently "Salish Winter," a six-piece collection launching exclusively at Dover Street Market London. Led by Walk Gently creative lead Cole Sparrow-Crawford of the x[w]məθk[w]əy̓əm (Musqueam) nation, the capsule pairs the Vancouver brand's technical construction with design cues rooted in Salish winter life. Weaving, hide tanning and seasonal harvesting all inform the details, giving each piece a story that runs deeper than its spec sheet. The Dekoi Jacket anchors the collection as its technical centerpiece, a GORE-TEX hardshell finished in a print modeled on deer fur. That pattern nods directly to hide tanning, one of the practices the collection sets out to honor, while bursts of high-visibility orange cut through the earthy base to keep the wearer visible in snowy, low-light terrain. The result merges a waterproof, mountain-ready shell with a surface that reads like a material Salish communities have long relied on. Insulation arrives through the Mutton Insulated Jacket, offered in Arctic Silk/Rune, whose design pays tribute to Salish weaving traditions. Where the Dekoi handles weather protection, the Mutton is built for warmth, giving the capsule a layering system that can move from a heavy outer shell to a midweight insulated piece. The Adze Pant completes the ready-to-wear lineup in a matching Rune/Arctic Silk colorway, allowing the pant and insulated jacket to be worn as a coordinated set. Footwear and headwear extend the story to the extremities. The Konseal Trek Boots are engineered for winter ground and dressed in a Green/Black print drawn from cedar-tree camouflage, connecting the shoe to the forests that have sustained Salish communities. Two versions of the Selisya Toque, one in Tatsu/Blaze and one in Rune/Arctic Silk, finish off the drop and tie back to the palettes used across the jackets and pants. The release is grounded in place as much as design. ARC'TERYX was founded on the unceded territories of the x[w]məθk[w]əy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səlilwətaɬ (Tsleil-Waututh) peoples, the original caretakers of the land now known as Vancouver, and Walk Gently was created to share Indigenous work in the designers' own voices. By centering those traditions, the platform states in the release that "it is our hope that everyone in the outdoor community may more deeply consider the places we journey through." Each Walk Gently collection also directs funds and product back to the communities it celebrates, while the broader program aims to raise Indigenous representation across the outdoor industry and in mountain spaces. ARC'TERYX Walk Gently "Salish Winter" is available now in-store at Dover Street Market London and on the DSML E-SHOP, with a dedicated installation on view at the London store from October 21 to October 30.

FFL Search

Oct 22nd, 2026

Arc'teryx Pro launches Tactician AR combat clothing.

Arc'teryx Pro launches Tactician AR combat clothing. By Eric G - Published October 22, 2026 Designed for Purpose. Built for Every Mission. Arc'teryx Pro has completely updated their combat clothing line with the Tactician AR collection. Consisting of AR Shirt, AR Pant, and Field Shirt, the collection is tight and intended to fulfill needs as a field, training, and combat uniform. Augment it with other Arc'teryx Pro clothing for a [...] Related Topics:

Santa Monica Daily Press

Oct 12th, 2026

Arc'teryx opens first climbing-focused store on Abbot Kinney.

Arc'teryx opens first climbing-focused store on Abbot Kinney. Published: October 12, 2026, 11:59 am Last updated: October 12, 2026, 11:58 am Arc'teryx Equipment has opened a store on Abbot Kinney Boulevard in Venice that the company calls its first retail concept dedicated exclusively to climbing. The store at 1116 Abbot Kinney Blvd. opened Saturday, Oct. 3. It is the North Vancouver, Canada-based apparel and equipment company's fourth location in Los Angeles and fifth in Southern California. Along with Arc'teryx climbing apparel and equipment and a curated selection of third-party climbing products, the store includes a climbing wall, a lounge, an outdoor patio and a beta board where local climbers can gather, train, learn and connect. "At Arc'teryx climbing is part of our DNA and community has always been core to how we think about retail," said Delaney Schweitzer, the company's general manager for North America. Schweitzer said the store was designed to preserve the character of an existing building while creating a flexible space that can shift between retail, climbing and community programming. The built-in Grasshopper climbing wall can be activated for events, with routes and holds updated regularly by local partner Long Beach Rising. The store's Beta Lounge features furniture from local design studio WAKA WAKA, climbing guidebooks and current issues of Alpinist and Summit Journal. Large-scale athlete imagery and displays of photographs, artifacts, books and written narratives highlight the people and preparation behind significant ascents. A rotating projection series, Arc Presents, will bring climbing films and other content into the space. The patio can be configured for workshops, small gatherings and screenings, and flexible fixtures allow the retail floor to host films, workshops, talks and other events. Arc'teryx has worked with local climbing partners including ABA and Long Beach Rising, which will help shape events, workshops and in-store climbing experiences. Long Beach Rising will also support the store's selection of third-party climbing products. "Our best stores are shaped by the communities they serve," said Stephanie Jamieson, the company's senior director of brand community for North America. Jamieson said the goal was to create a place where Los Angeles climbers would want to spend time, learn from one another and connect with the local scene. The store is open from 11 a.m. to 7 p.m. Monday through Saturday and from 11 a.m. to 6 p.m. Sunday. Arc'teryx products are sold through more than 160 branded stores and more than 2,400 retail locations worldwide. Edited by SMDP Staff

Yahoo Finance

Oct 8th, 2026

Arc'teryx opens first climbing-focused concept store in Los Angeles

Arc'teryx has opened its first climbing-focused concept store in Venice, California. The space features climbing gear from Arc'teryx and third-party brands, a Grasshopper climbing wall, a Beta Board, and a lounge with outdoor patio. The retailer partnered with local climbing organisations ABA and Long Beach Rising to establish community connections. Long Beach Rising will maintain the climbing wall and help curate the third-party product selection. The store will host events and workshops aligned with Los Angeles climbing culture. This is Arc'teryx's fourth Los Angeles-area location and fifth in Southern California. Parent company Amer Sports' technical apparel unit, driven by Arc'teryx's performance, saw revenue increase 32% year-over-year to $674 million in Q2 2026. Arc'teryx plans to open 30 to 35 new stores in 2026.

VMSD

Oct 6th, 2026

Arc'teryx opens climb-focused store.

Arc'teryx opens climb-focused store. New store in LA's Venice neighborhood features mini climbing wall. 15 minutes ago October 6, 2026 Arc'teryx Equipment (North Vancouver, B.C.) has opened its first store dedicated exclusively to climbing. Located on Abbot Kinney Boulevard in the Los Angeles beachfront neighborhood of Venice, the space represents "the next evolution of Arc'teryx's presence in Southern California," the company said in a news release. The new store pairs a curated, climb-focused assortment with a climbing wall, a lounge, an outdoor patio and a beta board, giving local climbers a place to gather, train, learn, and connect. It is the brand's fourth location in Los Angeles and fifth in Southern California. "With Abbot Kinney, we're creating a new expression of our climbing heritage for Los Angeles - preserving the character of an existing building while designing a flexible space that can move between retail, climbing and community programming," said Delaney Schweitzer, GM Arc'teryx, North America. "It's a different kind of retail experience, grounded in the sport culture that has always defined Arc'teryx." Flexible fixtures allow the retail floor to be configured for films, workshops, talks and other events. Interspersed throughout the store are large-scale athlete imagery paired with in-depth displays featuring photographs, artifacts, books and written narratives about historic ascents. Overall, Arc'teryx has 160-plus branded stores, and its products are also available in more than 2,400 other retail locations worldwide. Drawing on more than 125 years of history serving the retail design market, VMSD magazine provides retail professionals with the most up-to-date, innovative retail design ideas and industry news through its industry-leading magazine, website, social media channels and bulletins. Featured video. MasterClass: 're-sparkling' retail: using store design to build trust, faith and brand loyalty. HOW CAN WE EMPOWER and inspire senior leaders to see design as an investment for future retail growth? This session, led by retail design expert Ian Johnston from Quinine Design, explores how physical stores remain unmatched in the ability to build trust, faith, and loyalty with your customers, ultimately driving shareholder value. Presented by: Ian Johnston Founder and Creative Director, Quinine Design You may like.

Arc'teryx Equipment

Product Guide

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