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Avera

Midwest regional health system delivering care

Health Unit Coordinator: Behavioral Health Senior Unit

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeSioux Falls, SD, USA$18 - $23.50In-person

About the Job

Requirements

  • A high school diploma or GED equivalent is required.
  • The employee must be able to work the specified hours.
  • The employee must have visual acuity adequate to perform the position duties and be able to communicate effectively with others, hear, understand, and distinguish speech and other sounds.
  • The employee must maintain confidentiality.
  • The employee must comply with applicable safety principles, laws, regulations, and standards, including those associated with CMS, The Joint Commission, DHHS, and OSHA.

Responsibilities

  • Provide customer service to patients, families, and healthcare staff as a unit or department resource; greet people, answer inquiries, direct them, and assist them.
  • Use appropriate reception etiquette at the telephone and nurses’ desk receiving area and with the paging system; answer calls, make announcements, assist visitors, and help provide direction during emergencies.
  • Communicate messages, explanations, and instructions clearly, accurately, and promptly to members of the healthcare team.
  • Keep the work area clean and organized; set up or restock rooms, order supplies, and clean as needed.
  • Enter patient admission and registration information accurately; assist with required forms, prepare charts, enter orders, schedule appointments, and obtain and distribute patient education materials as directed.
  • Assist with transfer and discharge paperwork and communicate necessary information to receiving departments or facilities.
  • Assist registered nurses, licensed practical nurses, and patient care technicians with patient needs as requested and appropriate to the unit or department.
  • Apply Avera’s mission, vision, core values, and social principles in service to patients, families, and the community.
  • Promote Avera’s values of compassion, hospitality, and stewardship.
  • Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement.
  • Work effectively in a team environment, coordinate workflow with other team members, and help ensure a productive and efficient environment.

Desired Qualifications

  • Related experience in a healthcare setting.

About the Company

Avera

Midwest regional health system delivering care

Avera Health provides integrated health care across hospitals, clinics, and support services in multiple states. Care is delivered by an interconnected network where teams coordinate prevention, treatment, and recovery for patients and communities. It combines a large multi-state network with faith-based values and a strong emphasis on non-clinical support to organize care across locations. The goal is to improve health and wellness by expanding access to quality, coordinated care and moving health forward.

Company size
5,001-10,000
Company stage
Grant
Total funding
$10.5M
Headquarters
Sioux Falls, SD
Founded
1897

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