H

HEXAWARE

AI-driven global IT services provider

DC Engineer

Full-Time
No salary listed
Mid
India
In Person
IT OperationsNetwork Engineering & Administration

About the job

Requirements
  • Experience in network administration involving switches, wireless local area network controllers, wireless access points, and firewalls.
  • Experience with network monitoring including link monitoring, traffic monitoring and analysis, port utilization on routers and switches, measurement of critical network parameters.
  • Proficiency in configuring links for alerting and threshold monitoring on network operations center systems.
  • Bandwidth monitoring and optimization on leased lines.
  • Ability to consolidate trend reports on a regular basis.
  • Experience in network data and application monitoring and response time analysis.
  • Experience with equipment configuration, software and hardware changes.
  • Vendor management and coordination.
  • Liaison with telecommunications providers for outage resolution and problem resolution.
  • Inventory management and asset tracking.
  • Experience supporting customer migrations or upgrades of network infrastructure.
  • Analysis of WAN circuits and recommendations to adjust circuits (increase/decrease).
  • Coordination for lease line procurement and commissioning from third party vendors.
  • Monitoring of backup network to ensure business continuity.
  • Monitoring port utilization at device level (CPU, memory, free memory, buffers, failures).
  • Management of critical ports and fault monitoring.
  • Scalable SNMP event collection, filtering, and correlation.
  • Tracking hardware and software faults and maintaining port-level inventory.
  • Maintaining properties of ports, modules, devices, and VLANs.
  • Pinging, SNMP traps and syslog to identify network failures.
  • Identify affected users and devices from port failures.
  • Managing internet access service.
  • Device hardware maintenance and change management.
  • Device management, link management and SLA management.
  • Identify potential points of failure and critical segments; study data link redundancy and backup plans.
  • Reviewing routing policies and studying traffic patterns for local traffic.
  • Identification, isolation, and rectification of response time problems; protocol analysis and fine tuning.
  • Proactive fault detection and management and prioritization of network events by business impact.
  • Logs and spares logistics for movement to various locations.
  • Study of network infrastructure and backup strategy.
  • LAN and WAN network performance management and performance rating of components.
  • Recommendations on network design optimization and review/testing of backup devices.
  • IP address design and management; IP address schema review.
  • Implementation of spanning tree for redundancy; review routing policies for efficient resources.
  • Upgrades and technology enhancements recommendations.
  • Overall supervision of team and keeping track of service level agreements; root cause analysis of degradation.
  • Cable patching for data centre premises (fiber and copper) limited to switch to patch panel.
  • Upgrade router IOS.
  • Process compliance including change control and ticketing updates.
  • Trouble ticket generation and tracking through resolution.
  • Intelligent tagging of events by severity and problem prioritization.
  • Creating level 1 standard operating procedures as defined by customer.
  • Tracking severity of problems (moderate and severe).
  • Archive, restore configurations and maintain configuration backups.
  • Threshold violation alerts through email, pager and short message service.
  • Engaging OEM support for escalations or support needs.
  • Establishing new policies and processes in consensus with customer.
Responsibilities
  • Monitor link status, traffic, and critical network parameters; configure links on network operations center systems for alerting and threshold monitoring.
  • Consolidate trend reports on a regular basis and monitor data networks including data center LAN/WAN performance.
  • Perform equipment configuration, software and hardware changes, and device management across network devices.
  • Coordinate with vendors and liaise with telecommunications providers for outage resolution and problem resolution.
  • Maintain inventory management and track port-level details including CPU, memory utilization, free memory, buffers, and failures.
  • Provide support for customer migrations or upgrades of network infrastructure and participate in WAN circuit analysis and recommendations for changes to circuits (increase/decrease).
  • Coordinate lease line procurement and commissioning with third-party vendors; monitor backup network to ensure business continuity.
  • Monitor critical ports and faults; implement scalable SNMP event collection, filtering, and correlation; identify failures and affected users/devices; monitor Internet access service.
  • Maintain port, module, device, and VLAN properties; perform IP address design and management; implement and review spanning tree for redundancy; review routing policies; study traffic patterns; proactive fault detection and management.
  • Prioritize network events by business impact; review and fine-tune protocols; perform proactive fault detection and response time optimization.
  • Logistics for spares movement; study backup strategy and data center network infrastructure; perform LAN/WAN performance management and component performance rating.
  • Provide operational guidance including change control processes, trouble ticketing with updates, ISO standard operating procedures creation, and problem prioritization.
  • Archive and restore configurations; maintain configuration backups; generate historical performance reports; enable OEM support and escalate as needed; establish new policies and processes with customer.

About the company

HEXAWARE delivers IT consulting, enterprise platform management, and business process outsourcing (BPO) with AI-powered digital transformation for large enterprises in banking, insurance, financial services, and utilities. Its offerings automate processes, modernize IT, migrate to cloud, develop and manage applications, manage data, and strengthen cybersecurity. It differentiates itself by providing integrated AI-driven automation, cloud and data management, security, and BPO across the full IT stack. Its goal is to help clients improve operational efficiency, reduce costs, and enable smarter decision-making through technology modernization.

Company Size

10,001+

Company Stage

IPO

Headquarters

Navi Mumbai, India

Founded

1990

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Simplify Jobs

Simplify's Take

What believers are saying

  • On September 15, 2026, Hexaware joined Project NANDA to build open agent infrastructure.
  • Hexaware reported Q2CY26 revenue of $405.4 million and 13.6% EBIT margin on July 29, 2026.
  • Hexaware announced June 30, 2026 plans to add 1,200 UK tech staff.

What critics are saying

  • On September 2, 2026, CEO Srikrishna Ramakarthikeyan resigned, forcing a leadership reset.
  • Hexaware cut 2026 revenue guidance to 6%-7% after delayed deal ramp-ups.
  • AI price deflation of 20%-25% over four years compresses services margins and relevance.

What makes HEXAWARE unique

  • Hexaware built Zerovity, its AI delivery layer, to industrialize agentic workflows.
  • ISG named Hexaware a 2026 leader in Microsoft AI and Cloud across four quadrants.
  • Hexaware pairs deep banking, insurance, and BPO domain delivery with enterprise platform management.

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Benefits

Hybrid Work Options

Growth & Insights and Company News

Headcount

6 month growth

12%

1 year growth

12%

2 year growth

12%
PR Newswire
Oct 8th, 2026
Hexaware becomes an anthropic Preferred Partner, bringing Claude to the core of its AI-native platforms.

Hexaware becomes an anthropic Preferred Partner, bringing Claude to the core of its AI-native platforms. 08 Oct, 2026, 18:45 IST Multi-year partnership combines Anthropic's Claude with Hexaware's Zerovity(TM) and AgentVerse(TM) platforms to deliver outcome-based AI services for enterprises MUMBAI, India and LONDON and ISELIN, N.J., Oct. 8, 2026 /PRNewswire/ - Hexaware Technologies (NSE: HEXT), a global provider of IT services and solutions, today announced a multi-year strategic partnership with Anthropic. Under the partnership, Hexaware becomes a Preferred Partner in Anthropic's Claude Partner Network. The partnership brings Claude to the core of two Hexaware platforms: Zerovity(TM), its AI-native engineering platform, and AgentVerse(TM), its agent build and governance platform with more than 600 pre-built agents. Hexaware will use Claude to deliver outcome-based services across IT operations and software engineering, as enterprise clients increasingly buy results rather than effort. Hexaware has more than 1,100 Claude-certified professionals. Hexaware and Anthropic will work together on go-to-market, joint solution development, and customer deployments, and Hexaware will expand Claude training across its delivery teams. Clients can engage in two ways: * Start with a business outcome: Hexaware's Zero Friction Enterprise(TM) offerings target technical debt, security vulnerabilities, backlogs, support tickets, process bottlenecks, and license costs. * Start with the development tools: Clients can connect their development tools directly to the Zerovity(TM) harness, which applies token optimization and in-built software delivery agents. The agreement builds on Hexaware's existing relationship with Anthropic, including its authorization to resell Claude through Amazon Bedrock. "Enterprises no longer want to buy AI effort; they want outcomes," said Siddharth Dhar, President & Global Head -AI, Hexaware. "With Anthropic, we are putting Claude at the heart of Zerovity(TM) and AgentVerse(TM), so our clients reach production results faster, at a cost they can plan around." "Our teams have already certified more than 1,100 people on Claude," said Vinod Chandran, Chief Operating Officer, Hexaware. "As a Preferred Partner, we can take that capability to clients together with Anthropic, from the first proof of value to production at scale." "Enterprises around the world are moving from experimenting with AI to running it in their core operations, and they need partners who can take Claude into production reliably and at scale," said Chris Ciauri, Managing Director - International, Anthropic. "Hexaware brings deep engineering talent and AI-native platforms that turn Claude's capabilities into measurable outcomes for clients across IT operations and software engineering. We look forward to building with them." About Hexaware Hexaware is a global technology and business process services company. Every day, Hexawarians wake up with a singular purpose: to create smiles through great people and technology. With offices across the world, we empower enterprises worldwide to realize digital transformation at scale and speed by partnering with them to build, transform, run, and optimize their technology and business processes. Learn more about Hexaware at https://hexaware.com. About Anthropic Anthropic is an AI safety and research company building reliable, interpretable, and steerable AI systems. Anthropic's Claude family of AI models is widely recognized for its strength in complex reasoning, long-context understanding, agentic workflows, and software development. Its safety-first approach to AI development has made Anthropic a partner of choice for enterprises operating in risk-sensitive, mission-critical, and regulated environments. For more information, visit anthropic.com. Safe Harbor Statement Certain statements in this press release concerning our future growth prospects are forward-looking, which involve numerous risks and uncertainties that could cause actual results to differ materially from those in such statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases globally, our ability to attract and retain highly-skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Hexaware has made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry.

CxOToday
Oct 8th, 2026
Hexaware becomes a Preferred Partner in the Claude Partner Network, bringing Claude to the core of its AI-native platforms.

Hexaware becomes a Preferred Partner in the Claude Partner Network, bringing Claude to the core of its AI-native platforms. Multi-year partnership combinesClaude with Hexaware's Zerovity(TM) and AgentVerse(TM) platforms to deliver outcome-based AI services for enterprises. Hexaware Technologies today announced a multi-year partnership with Anthropic. Under the partnership, Hexaware becomes a Preferred Partner in Anthropic's Claude Partner Network. The partnership brings Claude to the core of two Hexaware platforms: Zerovity(TM), its AI-native engineering platform, and AgentVerse(TM), its agent build and governance platform with more than 600 pre-built agents. Hexaware will use Claude to deliver outcome-based services across IT operations and software engineering, as enterprise clients increasingly buy results rather than effort. Hexaware has more than 1,100 Claude-certified professionals. Hexaware and Anthropic will work together on go-to-market, joint solution development, and customer deployments, and Hexaware will expand Claude training across its delivery teams. Clients can engage in two ways: * Start with a business outcome: Hexaware's Zero Friction Enterprise(TM) offerings target technical debt, security vulnerabilities, backlogs, support tickets, process bottlenecks, and license costs. * Start with the development tools: Clients can connect their development tools directly to the Zerovity(TM) harness, which applies token optimization and in-built software delivery agents. The alliance builds on Hexaware's existing relationship with Anthropic, including its authorization to resell Claude through Amazon Bedrock. "Enterprises are focused on driving business outcomes," said Siddharth Dhar, President & Global Head - AI, Hexaware.are putting Claude at the heart of Zerovity(TM) and AgentVerse(TM), so its clients reach production results faster, at a cost they can plan around." "Our teams have already certified more than 1,100 people on Claude," said Vinod Chandran, Chief Operating Officer, Hexaware. "As a Preferred Partner, we can take that capability to clients together with Anthropic, from the first proof of value to production at scale." "Enterprises are putting Claude in the hands of their employees and using it to run many of the systems their business depends on. Many want a partner who can help bring Claude into production and find the highest-value use cases across every team" said Era Sahni, Head of Partnerships - International, Anthropic. "Hexaware's customers already trust them with IT operations and software engineering. That is where much of this work gets done and where Claude can have an outsized impact."

Asia Broadcasting Corporation (Pvt) Limited
Oct 8th, 2026
India-UK business ties grow beyond London as Indian firms boost regional presence.

India-UK business ties grow beyond London as Indian firms boost regional presence. Thursday, 08 October 2026 - 14:58 The economic relationship between India and Britain is increasingly extending beyond London, with Indian companies expanding their presence in the Midlands and the North, and becoming significant employers in regional economies. The latest India Meets Britain Tracker, compiled by Grant Thornton UK, a professional-services firm specialising in audit, tax and business advisory services, in collaboration with the Confederation of Indian Industry and India Global Forum, records 1,912 Indian-owned companies operating in Britain, employing 2,03,549 people and generating combined turnover of £105.77 billion. The Tracker, now in its 13th edition, has been examining the growing presence of Indian-owned companies in Britain since 2014. Its latest findings provide a revealing picture not simply of the scale of Indian business in Britain, but of its changing geography. London still accounts for the largest share - with 38 per cent of Indian-owned companies. But that is a marked decline from the more than 50 per cent recorded between 2018 and 2021. The South accounts for 27 per cent, the Midlands 12 per cent and the North 11 per cent. The figures suggest that the India-UK economic relationship is becoming less concentrated in London and increasingly embedded in Britain's wider industrial and technological economy. That is particularly evident in the West Midlands, where Indian investment has become closely associated with advanced manufacturing, automotive technology and increasingly with digital industries. The West Midlands Growth Company says the region has attracted more than £3.5 billion in Indian foreign direct investment over the past decade, covering 76 recorded investments and employing more than 13,000 people. Tata Group, TVS Motor, Infosys and Mahindra are among the Indian companies with significant operations in the region. Richard Parker, Mayor of the West Midlands, said the region was already the UK's leading destination for Indian investment outside London. "With more than £3.5 billion invested in the region over the past decade, the West Midlands is already the UK's leading destination for Indian investment outside London." He pointed to the region's strengths in advanced manufacturing and automotive industries as well as digital technology, clean energy and life sciences, areas that increasingly overlap with India's own expanding capabilities. Technology is adding a new dimension to the relationship. Indian technology company, Hexaware, has committed £25 million to expanding its British operations, including an enlarged delivery centre in Birmingham and research and development centres in Manchester and Leeds. The investment is expected to create around 1,200 jobs in over three to five years, with work focused on artificial intelligence, digital services and quantum technologies. Such investments go beyond the number of jobs created. They point to a relationship increasingly based on skills, research and innovation rather than simply capital moving between two countries. Leeds provides another example. Mastek, the Indian digital engineering and cloud transformation company, has expanded its Leeds operation as part of a wider investment in Britain. The company had earlier announced a £2 million investment in its Leeds office, with the creation of 200 jobs. Its expanded facility is intended to support work in artificial intelligence, cloud and digital transformation, while strengthening links with regional universities and other institutions. The growing technological relationship is also beginning to connect Indian companies directly with British universities. In September, the Indian Consulate in Birmingham organised an India-UK Industry-Academia Technology Dialogue, bringing together companies, including Tata Technologies, Infosys, Hexaware, Tech Mahindra, Wipro and Mastek with universities across the Midlands. The discussions covered artificial intelligence, advanced manufacturing, mobility, cloud technology, healthcare, Industry 4.0 and future skills, with particular emphasis on collaborative research, specialised training, internships and industry-linked education. The established industrial presence of Indian companies should not, however, be overlooked. Tata Motors' Jaguar Land Rover remains the largest Indian corporate employer in Britain, with more than 44,000 employees, while Tata Steel employs almost 20,000. What is changing is the breadth of the Indian corporate presence. Twenty-six per cent of the companies in this year's Tracker are new entrants, suggesting that the expansion is not simply being driven by the traditional Indian corporate giants already established in Britain. India's newly arrived High Commissioner to Britain, Periasamy Kumaran, said the relationship was no longer defined by its historical connections at the launch of the Tracker in London earlier this year. "The India-UK relationship today is no longer defined by nostalgia; it is defined by opportunity." Kumaran said India brought "scale, growth, talent, and ambition", while Britain offered "innovation, expertise, finance, and global leadership across advanced sectors." His formulation captures the changing character of the relationship. India's companies are looking to Britain not simply as a market, but as a base from which they can access skills, research, technology and global markets. Britain's regions, meanwhile, are looking to India for investment, employment and connections to one of the world's largest and fastest-growing major economies. The timing is significant. The UK-India Free Trade Agreement entered into force on July 15, providing a new framework for trade, investment and services between the two countries. But the regional investment story suggests that the economic relationship was already moving beyond the traditional London-centred model. For Britain's regions, Indian investment offers capital, employment and access to India's rapidly expanding economy. For Indian companies, the regions offer universities, skilled workers, industrial expertise and established research and technology capabilities. The result is a relationship that is becoming less concentrated in London and increasingly embedded in Britain's wider economy. The end result is not just a story of trade between two countries, but of Indian companies becoming part of Britain's regional economic landscape. -The Tribune

MEDQOR
Oct 7th, 2026
Medical Device makers shift focus to full product lifecycle, report finds.

Medical Device makers shift focus to full product lifecycle, report finds. New ISG research says US medtech companies are integrating engineering, quality, and compliance functions to support software-defined devices that evolve after launch. US medical technology companies are moving away from conventional product development and toward software-defined ecosystems that continue to evolve after launch, according to a new report from Information Services Group (ISG), a global AI-centered technology research and advisory firm. The 2026 ISG Provider Lens Medical Device Digital Services report for the US finds that digital investment is increasingly focused on complete product lifecycles rather than isolated technology programs. As connected devices proliferate, engineering, regulatory affairs, quality management, cybersecurity, and post-market operations are becoming interdependent functions that require an integrated digital foundation, according to the report. ISG notes that a single software update can simultaneously affect validation evidence, cybersecurity posture, regulatory documentation, and field performance. "Medical device transformation is now a lifecycle challenge, not a series of projects," says Jenn Stein, partner and industry leader, ISG Manufacturing and Health Sciences, in a release. "Companies need data and workflows to be shared across critical disciplines to sustain improvement after launch." AI adoption advances with caution. Manufacturers are applying AI and automation across engineering, software development, testing, verification, validation, and technical documentation, the report says. As AI adoption moves beyond proofs of concept, companies are evaluating whether AI-enabled workflows are reliable enough for regulated environments. Explainability, data governance, human oversight, and change control are increasingly influencing purchasing decisions. ISG says manufacturers are also exploring agentic AI but remain selective about allowing autonomous execution in highly regulated and safety-critical processes. Embedding quality and cybersecurity into development. Organizations are modernizing quality management systems and strengthening software bill of materials management to harmonize processes, the report finds. Companies are embedding regulatory, risk, and cybersecurity controls directly into development workflows to improve traceability, which supports the federal Quality Management System Regulation and strengthens vulnerability management for software-based devices. Manufacturers expect quality transformation to enable faster engineering rather than function as a downstream control, according to ISG. Real-World data driving post-market decisions. Manufacturers are implementing remote patient monitoring, predictive maintenance, and complaint intelligence across deployed devices, the report says. The goal is for operational and patient data to generate earlier safety signals that guide engineering decisions and product improvements. ISG says success is measured through shorter complaint cycles, lower validation effort, fewer quality issues, and greater device uptime. "Shared data becomes more valuable when it connects field experience with product decisions," says Rohan Sinha, ISG principal analyst and lead author of the report, in a release. "Service providers can help manufacturers coordinate these functions while maintaining accountability throughout the lifecycle." Provider rankings. The report evaluates 25 providers across three quadrants: digital engineering and product development; regulatory compliance, strategy and quality assurance; and AI and innovation driving post-market enablement. Accenture, Capgemini, Cognizant, HCLTech, Infosys, LTTS, TCS, and Wipro are named Leaders in all three quadrants. Deloitte is named a Leader in one quadrant. Apexon, Hexaware, and Tech Mahindra are recognized as Rising Stars in one quadrant each. In the area of customer experience, Persistent Systems is named the global ISG CX Star Performer for 2026 among medical device digital service providers, earning the highest customer satisfaction scores in ISG's Voice of the Customer survey.

Hexaware Technologies
Oct 7th, 2026
Hexaware positioned as a Visionary in the 2026 Gartner(R) Magic Quadrant(TM) for Custom Software Development Services.

Hexaware positioned as a Visionary in the 2026 Gartner(R) Magic Quadrant(TM) for Custom Software Development Services. Hexaware Technologies (NSE: HEXT), a global provider of IT solutions and services, today announced it has been positioned as a Visionary in the 2026 Gartner(R) Magic Quadrant(TM) for Custom Software Development Services. Hexaware believes this positioning reflects its strategy of delivering custom software development through persistent engineering pods, powered by its proprietary AI platform stack and a talent model built around senior engineering expertise. The company's proprietary platforms, including RapidX(R), Agentverse(TM), and Tensai(R), form the foundation of its AI-native delivery approach, enabling clients to accelerate software builds and modernization programs through pre-built AI agents and automated development lifecycles operating under human-supervised quality gates. Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 07 October 2026 "To us, being recognized as a Visionary reflects what our teams have been building toward - an engineering model where AI does the heavy lifting on speed and scale, and our people focus on the decisions that actually matter to clients. That combination is what makes the difference in complex modernization work." Sanjay Salunkhe, President & Global Head - Digital & Software Services, Hexaware Gartner disclaimer Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 07 October 2026 Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner's business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Hexaware. Safe Harbor Statement Certain statements in this press release concerning its future growth prospects are forward-looking, which involve numerous risks and uncertainties that could cause actual results to differ materially from those in such statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, its ability to manage growth, intense competition in IT services including those factors which may affect its cost advantage, wage increases globally, its ability to attract and retain highly-skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, its ability to manage its international operations, reduced demand for technology in its key focus areas, disruptions in telecommunication networks, its ability to successfully complete and integrate potential acquisitions, liability for damages on its service contracts, the success of the companies in which Hexaware has made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of its intellectual property and general economic conditions affecting its industry. For details, please contact: