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Dave & Busters

Arcade gaming and dining entertainment chain

Assistant General Manager

Food & Beverage Operations ManagementPosted on Nov 14
Full-timeSt. Louis, MO, USAIn-person

About the Job

Requirements

  • Candidates must be at least 21 years old.
  • Candidates must have at least 5 years of restaurant or hospitality experience.
  • Candidates must be proficient in managing cost of goods sold and labor.
  • Candidates must have strong business acumen.
  • Candidates must be able to lead a team to create a memorable guest experience.
  • Candidates must be able to work weekends, nights, and holidays.
  • Candidates must be able to work in a fast-paced, noisy environment with distracting conditions.

Responsibilities

  • Provide overall leadership, supervision, and direction on strategic initiatives and operating standards for selected front-of-house and back-of-house areas under the guidance of the General Manager.
  • Promote positive employee relations, delegate managerial duties effectively, and foster high staff morale.
  • Analyze financial reports and develop action plans to grow revenue and control costs to meet or exceed annual budgets.
  • Ensure staff training programs are executed.
  • Ensure staffing levels and management coverage meet business needs and maximize the customer experience.
  • Deliver a guest experience through food, drinks, and games.
  • Maintain a safe and secure environment for guests and staff.
  • Continuously improve operational execution through attention to detail and adherence to operating standards and procedures.

About the Company

Dave & Busters

Arcade gaming and dining entertainment chain

Dave & Buster's operates a chain of entertainment venues that blend arcade games, sports viewing, and full-service dining. Guests can pay to play a wide range of arcade games, order meals and drinks from a bar and restaurant, and watch live or televised sports in a large, social setting. The venues also host events such as corporate parties and social gatherings, offering packages that combine games, food, and drinks. The product experience centers on visiting a single location for both entertainment and dining, rather than solely playing games or eating separately. In comparison to competitors, Dave & Buster's differentiates itself by providing a large, integrated entertainment and hospitality venue that targets families, young adults, and corporate groups, rather than a narrow focus on games or dining alone. Its goal is to attract guests to a venue that offers a comprehensive, social entertainment experience in one place, encouraging repeat visits and planning for events and groups.

Company size
10,001+
Company stage
IPO
Headquarters
Dallas, TX
Founded
1982

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