JP Morgan Chase

Runs a consumer bank and an investment bank

XDLC Transformation Product Manager Vice President

Product ManagementConfirmed live in the last 24 hours

Full-time$133k - $215kIn-person

About the Job

Requirements

At least 5 years of experience or equivalent expertise in product management or a relevant domain, such as platform or developer-experience product, AI product, enterprise technology transformation, or change management.
Advanced knowledge of the product development life cycle, design, and data analytics.
Ability to lead product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
Hands-on familiarity with current generative AI and agentic concepts, including tool or function calling, workflow orchestration, retrieval, and evaluations, and how to apply them safely in enterprise environments.
Ability to build trusted partnerships and influence senior business and technology executives.
Ability to operate independently with ambiguity on a small team and personally drive outcomes end-to-end.
Written, verbal, and executive-level presentation skills, including translating complex technical topics into clear narratives for technical and non-technical audiences.
Experience leading cross-functional teams and partnering with engineering, design, risk, and controls partners to deliver outcomes.

Responsibilities

Lead the build-out of the target operating model for the Payments product development life cycle, defining lifecycle stages, human and agent roles, decision rights, governance and RACI, and workflows across product and software development from ideation through production support.
Lead the end-to-end launch and iteration of cross-functional pilot pods, including rollout, feedback loops, office hours, and expansion from MVP toward broader adoption across Payments.
Use generative AI and agentic tools and analytics, including BI and data tooling, to derive insights from pod activity, lifecycle telemetry, and practitioner feedback, and use those insights to guide operating-model direction and roadmap decisions.
Develop the strategy and vision for the Payments XDLC operating model, lifecycle standards, and ways of working, and translate them into a roadmap delivering measurable value to Payments product and engineering teams.
Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
Own, maintain, and develop a product backlog that supports the strategic roadmap and value proposition.
Build the framework and track product success metrics, including cost, features and functionality, risk posture, and reliability.
Partner with risk, controls, compliance, and architecture to embed built-in controls, such as automated evidence and standardized guardrails, into the operating model and lifecycle standards to improve auditability and reduce operational risk.
Collaborate with product-line and technology leaders across Payments to align the XDLC roadmap with business priorities, and coach and mentor team members on product craft and transformation delivery.

Desired Qualifications

Prior experience working in a highly matrixed, complex organization.
Product experience within Payments or the broader CIB, including familiarity with end-to-end payment flows and modern payments capabilities.
Experience leading change management or transformation programs in a highly matrixed, complex organization within financial services or another regulated industry.
Experience shaping and scaling operating models, lifecycle standards, or developer experience programs used by internal engineering and product teams.
Working knowledge of modern agile product delivery models and software engineering practices, including Scrum, SAFe, DevOps, and CI/CD, across the product and software development life cycles.
Proficiency using AI tools and platforms in day-to-day work for operational efficiency.
Undergraduate or graduate degree in Economics, Finance, Math, Computer Science, Engineering, or a related field.

You enjoy shaping the future of product delivery as a core leader on a small, high-impact team—driving transformation across one of the world’s largest payments businesses and partnering directly with senior leaders across every Payments’ product line.

As a Product Manager Vice President on the Payments XDLC Transformation team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You will lead the launch of cross-functional pilot Pods, apply AI and analytical tools to derive insights from how Payments teams work today, and translate those insights into the new target operating model for the Payments PDLC. You act as the voice of our “customer”—Payments product, engineering, design, risk, and controls teams—and drive measurable improvements in speed, quality, predictability, and auditability. With broad exposure across the Payments’ product lnes, you will shape and personally advance a Payments-wide transformation agenda.

Payments XDLC Transformation is a Payments-wide initiative to establish a predictable, scalable, and auditable product delivery operating model by embedding AI / agentic tools and updated ways of working across a common lifecycle. The program scope spans both the Product Development Lifecycle (PDLC) and the Software Development Lifecycle (SDLC) for all of JPMC’s Payments business.

Job responsibilities

Lead build-out of the new target operating model for the Payments PDLC, defining lifecycle stages, roles (human + agent), decision rights, governance / RACI, and how work flows across PDLC and SDLC from ideation through production support
Lead end-to-end launch and iteration of cross-functional pilot pods, including rollout, feedback loops, office hours, and expansion from MVP toward broader adoption across Payments
Apply AI and analytical tools (e.g., GenAI assistants, agentic workflows, BI / data tooling) to derive insights from pod activity, lifecycle telemetry, and practitioner feedback—turning those insights into operating-model direction and roadmap decisions
Develop the strategy and vision for the Payments XDLC operating model, lifecycle standards, and ways of working—translating them into a pragmatic roadmap that delivers measurable value to Payments product and engineering teams
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Partner with risk, controls, compliance, and architecture to embed “built-in” controls (e.g., automated evidence, standardized guardrails) directly into operating model and lifecycle standards to improve auditability and reduce operational risk
Collaborate with product-line and technology leaders across Payments to align the XDLC roadmap with business priorities, and coach / mentor the team members on product craft and transformation delivery

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in product management or a relevant domain area e.g., platform / developer-experience product, AI product, enterprise technology transformation, change management)
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Hands-on experimenter with current GenAI and agentic concepts (e.g., tool / function calling, workflow orchestration, retrieval, evaluations) and how to apply them safely in enterprise environments
Strong relationship and interpersonal skills with the ability to build trusted partnerships and influence senior business and technology executives
Independent, “go-getter” orientation—comfortable operating with ambiguity on a small team and personally driving outcomes end-to-end
Excellent written, verbal, and executive-level presentation skills; able to translate complex technical topics into clear narratives for both technical and non-technical audiences
Experience leading cross-functional teams and partnering with engineering, design, risk, and controls partners to deliver high-quality outcomes

Preferred qualifications, capabilities, and skills

Demonstrated prior experience working in a highly matrixed, complex organization
Prior Product experience within Payments or the broader CIB, including familiarity with end-to-end payment flows and modern payments capabilities
Experience leading change management or transformation programs in a highly matrixed, complex organization within financial services or another regulated industry
Experience shaping and scaling operating models, lifecycle standards, or developer experience programs used by internal engineering and product teams
Working knowledge of modern agile product delivery models and software engineering practices (e.g., Scrum, SAFe, DevOps, CI/CD) across the PDLC and SDLC
Proficiency using AI tools and platforms in day-to-day work for operational efficiency
Undergraduate or graduate degree in Economics, Finance, Math, Computer Science, Engineering, or a related field

Base Pay/Salary: New York,NY $133,000.00-$215,000.00; Jersey City,NJ $133,000.00-$215,000.00

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1799

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