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Nordstrom

Full-line department store retailer

Personal Stylist Support

Checkout & Customer ServiceConfirmed live in the last 24 hours
Full-timeHouston, TX, USAIn-person

About the Job

Requirements

  • Ability to prioritize multiple tasks and customer requests in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Strong organization and follow-through.
  • Problem-solving ability.
  • Proficiency with computers and interest in learning new computer applications.
  • Ability to work a flexible schedule based on business needs.
  • Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped merchandise, including reaching above the head to lift items.
  • Ability to regularly lift up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Assist customers over the phone and at checkout with sales, returns, and other transactions while providing customer service.
  • Listen to customer needs and share fashion knowledge to support a quick, easy, and enjoyable service experience.
  • Keep the department ready by straightening, lightly cleaning, and restocking the cash wrap area and sales floor.
  • Stay current on key fashion trends and products to help customers make purchase decisions.
  • Tell customers about upcoming events, Nordstrom gift cards, and the Nordstrom Rewards program.
  • Provide support in other store areas, including order fulfillment and order pickup.

About the Company

Nordstrom

Full-line department store retailer

Nordstrom operates as a department store chain in the United States and Canada that sells clothing, shoes, accessories, beauty products, and other fashion items. It offers a mix of brands and its own lines through many stores and online platforms, aiming to help customers find outfits and items that fit their style and budget. The shopping experience centers on customer service, a curated selection, and convenient access across channels, including in-store and digital shopping. Unlike many retailers, Nordstrom emphasizes service and customer care to guide purchases and returns, as well as a long-standing commitment to evolving with fashion trends across a full-line retail model. The company’s goal is to be a leading, widely accessible fashion retailer known for reliable service and a broad, carefully chosen assortment across multiple product categories.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
1901

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