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TikTok

Short-form video platform with ads

HR Business Partner - Global E-Commerce Logistics

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeLos Angeles, CA, USAIn-person

About the Job

Requirements

  • At least 3 years of human resources business partner experience, with prior industry experience in logistics, warehousing, supply chain, or e-commerce fulfillment.
  • Deep understanding of Fulfillment Centre or Sortation Center operating models, labor structures, and frontline workforce management.
  • Proven track record of organization design, labor model selection, and performance and compensation system building in a logistics environment.
  • Knowledge of United States labor law, the staffing agency ecosystem, workers' compensation, and logistics compliance practices.

Responsibilities

  • Serve as the human resources business partner for United States logistics operations covering Fulfillment Centers and Sortation Centers, with end-to-end ownership of organization buildout from zero to one for self-operated facilities.
  • Provide organization design advisory based on industry best practices, including headcount planning, organizational structure, and selection and implementation of labor models such as business process outsourcing, staffing agencies, and direct-hire labor.
  • Build and optimize people-management systems for logistics operations, covering attendance tracking, labor payroll, performance management, and frontline benefits including night shift, overtime, and workplace safety programs.
  • Align with HR OPR, Mobility, ER, and Management Research Institute teams on new site establishment, compliance processes, and system integration.
  • Establish working relationships with warehouse general managers, third-party logistics providers, and staffing agency partners.
  • Support business teams with performance reviews, learning and development, employee retention, and process improvement.
  • Translate business plans into talent, engagement, and organization plans in collaboration with key stakeholders.

Desired Qualifications

  • Experience with regional, global, or cross-cultural project management.
  • Interpersonal communication skills and experience building relationships at all levels of the organization.
  • Ability to work successfully with ambiguity in a complex, fast-paced, and challenging business environment.

About the Company

TikTok

Short-form video platform with ads

TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.

Company size
10,001+
Company stage
Grant
Total funding
$740K
Headquarters
Santa Monica, CA
Founded
2016

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