Technology and Digital Transformation Director
About the job
- The candidate must have 7 to 10 years or more of information technology experience, including several years in strategic management.
- The candidate must have significant experience in a retail or multisite environment.
- The candidate must have demonstrated experience with major enterprise resource planning transformations.
- The candidate must have a solid understanding of enterprise resource planning, point-of-sale, inventory, logistics, and integrations.
- The candidate must have experience managing multidisciplinary technical teams.
- The candidate must be able to communicate effectively with technical and executive teams.
- The candidate must take an approach focused on best practices, standardization, and continuous improvement.
- The candidate must be fluent in French and English.
- Define and implement the company’s technology strategy.
- Lead the enterprise resource planning transformation and evolution of critical systems.
- Ensure the performance, availability, and security of information technology platforms.
- Supervise the support, development, integration, and automation teams.
- Optimize business processes in collaboration with internal teams.
- Develop data, reporting, and business intelligence capabilities.
- Act as a strategic partner to executive leadership.
- Manage information technology operations, including infrastructure, networks, cybersecurity, and cloud environments.
- Supervise key systems, including enterprise resource planning, point-of-sale, supply chain, and store solutions.
- Lead major technology projects, including enterprise resource planning, integrations, migrations, and store openings.
- Ensure effective information technology governance covering security, compliance, access, and business continuity.
- Develop performance indicators to measure the effectiveness of information technology services.
- Manage relationships with technology vendors and partners.
- Ensure the integration and quality of data exchanges between enterprise resource planning, point-of-sale, eCommerce, and product information management systems.
- Experience with MMS/JDA and business intelligence technologies such as Power BI, analytics, and data warehouses.
- Knowledge of LS Retail, LS Central, or Microsoft Dynamics 365 Business Central, as well as modern architectures, application programming interfaces, and cloud solutions.
About the company
Linen Chest is a family-owned home goods retailer with more than 35 stores across Canada, offering a wide range of home essentials such as adjustable beds, metal bed frames, bathroom hardware, and custom window coverings. It serves customers through both in-store and online channels, providing direct sales and custom services that tailor products to individual needs. The company emphasizes personalized solutions, seasonal promotions, and community engagement while maintaining its family-owned identity. Compared with competitors, Linen Chest combines a broad product lineup with a strong emphasis on customized, in-store service and local community presence, supported by a flexible omnichannel shopping experience. Its goal is to deliver quality home products and personalized service while growing its Canadian footprint and preserving its family-owned ethos.
Company Size
201-500
Company Stage
Debt Financing
Total Funding
$25.7M
Headquarters
Canada
Founded
1961
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Simplify's Take
What believers are saying
- The C$35 million revolving facility gives breathing room for inventory and seasonal demand.
- September 2026 promotions and free shop-at-home services drive conversion for custom blinds.
- Current store presence and online merchandising support cross-sell across bedding, décor, and window coverings.
What critics are saying
- Gordon Brothers' C$35 million facility on June 2, 2025 signals liquidity pressure, not strength.
- Wayfair, Home Depot, and Bed Bath & Beyond Canada crush Linen Chest on scale and traffic.
- If credit tightens before holiday 2026, vendor support and inventory access turn fragile.
What makes Linen Chest unique
- Family-owned since Montreal, Linen Chest pairs omnichannel retail with custom home services.
- Its custom window-covering consults and at-home installs create higher-touch sales than discount rivals.
- Thirty-seven Canadian stores anchor local brand recognition, especially Quebec’s 23-location concentration.
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Benefits
- Health Insurance
- Dental Insurance
- Paid Sick Leave
- Employee Referral Bonus
- Employee Discounts
- Flexible Work Hours
- Professional Development Budget