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United Airlines

Flies passengers and cargo worldwide from US hubs

Flight Attendant

Food Service & HospitalityPosted on Nov 10
Full-time$38.21 - $100.13 /hr

About the Job

Requirements

  • Applicants must be at least 21 years old at the time of application.
  • Applicants must be high school graduates or hold a GED.
  • Applicants must have at least one year of customer service experience in the service industry, such as retail, hospitality, food service, teaching or education, aviation, or social service.
  • Applicants must speak clearly, concisely, and in an organized manner, loudly enough to be heard in an emergency.
  • Applicants must read, speak, write, and understand English fluently.
  • Applicants must read and speak Dutch fluently.
  • Applicants must be able to hear all types and ranges of sound.
  • Applicants must effectively communicate in high-stress situations, including aircraft evacuations, security threats, delays, medical emergencies, severe weather, and turbulence.
  • Applicants must maintain a professional appearance and grooming standards and follow uniform, hair, tattoo, and piercing guidelines. Tattoos are not permitted on the head, hands, fingers, or neck, including behind or in the ear, and cannot be covered with makeup or bandages. Visible tattoos on the arms, wrists, legs, and feet must be no larger than a credit card or employee badge (3.5 by 2.24 inches) or be covered by standard uniform pieces; visible tattoos must not be offensive or contain violent, obscene, sexual, racist, objectionable, or weapon-related imagery. Decorative covers, adornments, and jewelry on teeth or in the mouth are not permitted.
  • Applicants must proficiently operate electronic devices, including phones, tablets, and laptops, to complete required tasks.
  • Applicants must possess a valid passport book before applying, with at least 18 months of remaining validity and two consecutive blank pages. A U.S. passport book or a foreign passport book with applicable visas and unrestricted eligibility to travel globally is acceptable; a pending or renewed passport application is insufficient.
  • Applicants must be able to travel to and from all countries served by United without restrictions, and must be able to enter and exit destinations as a working crew member.
  • Applicants must be able to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects such as luggage to overhead bins or window exits, and push and pull a beverage cart weighing up to 250 pounds.
  • Applicants must pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach and hold, simultaneously and without shoes, to operate necessary equipment, machinery, and doors.
  • Applicants must be able to sit in an assigned jump seat with the seatbelt and shoulder harness fastened.
  • Applicants must serve and/or sell food and beverages, including alcohol, diligently and professionally.
  • Applicants must be legally authorized to work in the United States.
  • Applicants must be willing and able to work a flexible schedule supporting United's 24/7 operations, including weekdays, weekends, holidays, and scheduled or reserve days.
  • Applicants must successfully complete a water evacuation drill in a pool during training.
  • Applicants must be willing to complete a pre-employment Department of Transportation drug screen, comprehensive background checks, fingerprinting, and vision and hearing tests.
  • Applicants must pass Department of Transportation/Federal Aviation Administration pre-employment and randomized drug screens. Medical and recreational marijuana use is prohibited.
  • Applicants must pass a 10-year background check, including criminal history, and their background must not prevent travel to or from destinations served by United. Certain driving while intoxicated or driving under the influence convictions or probation within the last 10 years may prevent travel to Canada unless the applicant has an applicable Temporary Resident Permit.
  • Applicants must meet Federal Aviation Administration and United hearing and vision requirements, with or without reasonable accommodation. Hearing loss in the better ear must not exceed an average of 40 dB across 500, 1,000, and 2,000 Hz; corrected far and near vision must be 20/40 or better in each eye.

Responsibilities

  • Ensure the highest levels of safety.
  • Engage directly with customers, adapt to different customer-facing scenarios, resolve issues with understanding and compassion, and deliver excellent service to influence customer loyalty.
  • Represent United with pride and distinction.
  • Fulfill reserve assignments on short notice and be away from the assigned base for days at a time.
  • Work independently and as part of a team.
  • Serve customers on flights and create memorable customer experiences.

Desired Qualifications

  • Two or more years of college is preferred.

About the Company

United Airlines

Flies passengers and cargo worldwide from US hubs

United Airlines flies passengers and cargo across the United States and to destinations around the world, running a hub network that spans Chicago, Denver, Houston, Los Angeles, Newark, San Francisco, Washington Dulles and Guam. It was a founding member of Star Alliance, the global airline partnership that links its routes and frequent-flyer benefits with carriers such as Lufthansa and Air Canada. Travelers book seats in economy, premium and Polaris business cabins, and United earns money from fares, bag and seat fees, cargo, and its MileagePlus loyalty program, which sells miles to card partners. United traces its roots to Varney Air Lines, which began flying airmail in 1926, and is based in Chicago.

Company size
10,001+
Company stage
IPO
Headquarters
Chicago, IL
Founded
1926

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