S

Suki AI

AI voice assistant for clinical documentation

IT Support Engineer

Full-TimeUpdated on 10/23/2026
No salary listed
Mid
Bengaluru, Karnataka, India
In PersonThe role supports US operations during PST hours and has a daily synchronous handoff with the India IT Lead.
IT OperationsIT Service Desk & End User Support

About the job

Requirements
  • At least 3 years of experience in IT support or systems administration, ideally supporting US-based technology or startup teams.
  • Deep, hands-on administrative experience with Okta, Google Workspace, mobile device management tools such as Hexnode, Jira, and Cisco Meraki.
  • Familiarity with human resources information system-driven IT workflows, such as BambooHR integrations, and SaaS management platforms such as Torii.
  • Hands-on experience with compliance monitoring tools such as Vanta and endpoint security agents such as CrowdStrike. Must be comfortable enforcing strict SOC 2 and HITRUST policies and declining out-of-band requests.
  • Proven ability to work the PST night shift independently and make sound technical decisions without immediate local supervision.
Responsibilities
  • Serve as the primary administrator for Okta and Google Workspace, managing access requests, password resets, and multi-factor authentication troubleshooting for US employees.
  • Execute SLA-driven employee onboarding and offboarding workflows integrating BambooHR, Okta, Jira, and Torii.
  • Manage seat allocation, limits, and access requests for the AI tooling suite, including Claude, Cursor, Gemini, Rovo, and Slack AI.
  • Administer day-to-day operations for core development and productivity tools, including Atlassian/Jira, GitHub, 1Password, and Slack.
  • Support the Security team by executing continuous SOC 2, HIPAA, and HITRUST controls through Vanta, including quarterly user access reviews.
  • Triage SIEM and email security alerts daily, escalating critical anomalies to the Security Pod.
  • Ensure endpoints comply with internal zero-trust policies using CrowdStrike Falcon Complete and ThreatLocker before granting network access.
  • Manage the global macOS and Windows fleet using Hexnode and Apple Business Manager.
  • Support the ongoing rollout and policy enforcement for field laptops.
  • Serve as the primary liaison between Suki employees and the US-based managed service provider.
  • Triage incoming US helpdesk tickets via Slack and Jira, resolve SaaS and identity issues directly, and route physical hardware or on-site networking escalations involving Meraki or Wiline to the managed service provider.
  • Monitor the managed service provider's ticket queue to ensure contractual service-level agreements are met, including a two-hour response for high-priority hardware logistics, and escalate breaches to management.
  • Act as the first responder for critical US IT alerts during PST hours.
  • Participate in a daily synchronous Golden Hour handoff with the India IT Lead to transition open tickets and review managed service provider performance.
Desired Qualifications
  • Experience working alongside or managing external IT vendors or managed service providers is highly preferred.

About the company

Suki AI provides an AI-powered voice assistant for healthcare professionals to handle clinical documentation. It works by capturing notes through ambient, dictation, or command modes and can synchronize with leading Electronic Health Record (EHR) systems, allowing notes to be started in the EHR and finished in Suki or vice versa. The product reduces time spent on documentation by up to 72%, freeing clinicians to spend more time with patients. Suki operates on a subscription model: a per-user-per-month fee with an additional charge for an enterprise-grade clinical documentation app; EHR integration is not included in the base subscription. The company differentiates itself through EHR integration, flexible note-taking modes, and seamless cross-system note workflow, targeting healthcare professionals who want to streamline documentation. The goal is to increase clinicians’ time with patients by making documentation faster and easier, improving efficiency in clinical settings.

Company Size

201-500

Company Stage

Series E

Total Funding

$255M

Headquarters

Redwood City, California

Founded

2017

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Simplify's Take

What believers are saying

  • athenahealth named Suki preferred partner January 26, 2026, reaching 170,000 providers.
  • athenahealth reported 450-plus practices and 3,400 monthly active users, up 50%.
  • Suki Dictation launched August 2026, letting customers buy standalone dictation instead of bundles.

What critics are saying

  • Epic and MEDITECH own the workflow; they can commoditize Suki’s interface quickly.
  • Healthcare trust remains broken: CHAI and University of Chicago found 93% reported AI concerns.
  • If athenahealth or Epic ship comparable ambient AI, Suki becomes replaceable middleware.

What makes Suki AI unique

  • Suki’s EHR-native ambient and dictation stack spans Epic, MEDITECH, and athenahealth workflows.
  • Science at Suki launched September 10, 2026, pairing products with research credibility.
  • Suki for Partners embeds SDKs and APIs into other healthcare software vendors.

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Benefits

  • Remote Work Options
  • Flexible Work Hours

Growth & Insights and Company News

6 month growth

1%

1 year growth

1%

2 year growth

4%
American Bazaar, Inc.
Oct 16th, 2026
Suki raises $90 million in Series E funding to expand healthcare AI.

Suki raises $90 million in Series E funding to expand healthcare AI. By Nileena Sunil October 16, 2026 3 Mins Read Suki has secured $90 million in Series E funding to accelerate its growth and expand its artificial intelligence capabilities. The funding round included new investors Healthier Capital, Crosslink Capital and Hercules Capital, as well as existing backers Venrock, Flare Capital Partners, Hedosophia, Philips Ventures and Zoom Ventures. Suki CEO and founder Punit Soni told Fierce Healthcare that the company plans to invest the new capital in three areas: advancing its AI technology, expanding its commercial organization and scaling its partner ecosystem. "The bigger picture is that healthcare AI is moving beyond documentation," Soni said. "Health systems want AI that can do more than capture a conversation. They want intelligence that can support clinical decisions, improve financial performance, and streamline operations." Soni said the industry "doesn't need another collection of disconnected AI tools." "Health systems are already dealing with too many point solutions that don't talk to each other, creating more complexity instead of less," Soni said. "We believe the answer is a connected, intelligent operating system for healthcare, one that brings AI together across clinical, financial, and operational workflows rather than keeping it confined to individual applications." "The goal isn't to build every capability ourselves. It's to bring together the best of healthcare AI in a way that works seamlessly for clinicians and health systems. Our vision is much bigger than ambient documentation or any single AI application. We're building toward a future where intelligence connects the entire healthcare experience," Soni added. According to company executives, Suki has raised more than $250 million to date. Patient encounters involving its AI tools grew 190% year over year in 2026, the executives said. The company now works with more than 250 health care organizations and over 30 technology partners that integrate its AI into their platforms. "What makes Suki particularly compelling is its dual approach: delivering AI directly to clinicians through its own application, Suki for Clinicians, while also powering AI capabilities within the platforms and technologies healthcare organizations already use," Healthier Capital partner Aman Mahajan said. "Combined with its sophisticated AI, deep clinical integrations, and demonstrated outcomes, this approach gives Suki a unique opportunity to scale intelligence across healthcare. We believe Suki can become the foundational infrastructure for how healthcare operates in the AI era." Suki plans to use the funding to develop AI agents capable of handling tasks such as referrals, prior authorizations and follow-up scheduling, according to a company announcement on LinkedIn. The funding announcement follows the launch of a new Suki for Clinicians feature that allows clinicians to ask complex clinical questions through Wolters Kluwer's UpToDate Expert AI API directly within the app. Nileena Sunil is a Reporter for the American Bazaar. A postgraduate in English Literature from Christ University, Bengaluru, she has previously worked as an instructional designer and a copywriter before switching fields.

DevCuration
Oct 14th, 2026
Suki raises $90M Series E financing for Healthcare AI.

Suki raises $90M Series E financing for Healthcare AI. A clinician asking about a patient needs an answer that belongs to that patient. Suki is bringing chart information and clinical evidence into the same conversation, expanding the job of an assistant that earned its place by helping write the encounter down. The Redwood City, California company announced $90M in financing as part of its Series E on October 13, 2026. New investors Healthier Capital, Crosslink Capital and Hercules Capital joined existing institutional backers, supporting a healthcare AI business that sells its own clinician application and supplies AI to other software companies. That combination gives the financing an operating purpose beyond adding another feature to a documentation tool. Suki wants to carry information across clinical, financial and operational work, with distribution through both its own interface and its partners' products. Each route brings different people into the decision about how much work the assistant should do. What Suki's Series E financing supports. The financing includes participation from existing investors Venrock, Flare Capital Partners, Hedosophia, Philips Ventures and Zoom Ventures. Suki did not identify a lead investor, disclose a valuation or break the $90M into equity and debt components. The company says the money will advance its AI technology, integrations, partner ecosystem and commercial organization. Healthier Capital Partner Aman Mahajan will join Suki's board as part of the transaction. Bringing a physician and health-system leader into that conversation adds relevant experience to a company pursuing a larger role in clinical work. The announcement describes a prospective board appointment; it provides no reason to infer how individual investors negotiated the financing. Suki's earlier capital provides some context for the scale of that ambition. Its October 2024 Series D was $70M, and an official January 2025 announcement reported $168M raised to that point after an investment from Zoom Ventures. The current release leaves an updated cumulative total unstated, so the useful comparison is the company's expanding remit, rather than a reconstructed lifetime figure. Why the chart and the evidence belong together. Suki launched Ask on October 8, shortly before the financing announcement. Wolters Kluwer confirms that the feature brings patient-specific information and UpToDate Expert AI content into Suki for Clinicians across Epic, Oracle Health, athenahealth and MEDITECH. A clinician can retrieve details from a chart and access source-grounded clinical knowledge within the same working environment. Those are related but distinct kinds of information. A medication list describes something about a particular person; clinical literature supplies evidence a clinician may need when assessing that person's care. Making both easier to retrieve can remove searching and copying from the working day. The commercial opportunity sits in that connection, where an application can become useful at another moment in the visit. Suki describes Ask as information retrieval and synthesis, with clinicians responsible for reviewing the information and making care decisions. That boundary matters when considering the company's broader agent ambitions. A product can prepare information or work for review while responsibility remains with the professional using it, and the interface needs to make that division understandable in practice. Two businesses share the clinical workflow. Founder and CEO Punit Soni's current leadership team includes CTO Joe Chang and CPO Abhi Pathak. Historical accounts also identify Karthik Rajan and Anshu Sharma as cofounders; neither is presented on the current official roster as an operating executive. Suki's company profile dates its founding to 2017, giving the present product expansion a history longer than the latest agent vocabulary. The company now serves clinicians directly through its application while offering SDKs and APIs to technology partners. The SDK route includes prebuilt user interface components; APIs allow a partner more flexibility over its own interface and workflow. That choice lets a technology company decide how much of the integration and presentation it wants to own. For Suki, the partner route creates a commercial relationship with somebody who has a customer relationship of their own. The partner's product managers have to decide how a generated note, patient summary or staged order fits the product they sell. This makes integration quality part of distribution: the supplier's capability must become useful inside another team's decisions about screens, permissions and user habits. Adoption puts the expansion in perspective. Suki reports that more than 450 healthcare organizations use its clinician application and more than 30 technology partners embed its AI. The company also reports more than 10x growth in partner revenue over 2 years. Those are company-reported measures, but they explain why the embedded route deserves attention alongside the application carrying Suki's name. A more specific deployment account comes from Austin Regional Clinic's July announcement with Suki. The organizations reported an 18.5% reduction in documentation time per encounter and 97% engagement among onboarded clinicians. The figures describe that implementation; they should travel with their customer context rather than become a promise about every deployment. Other healthcare software investments illuminate the neighboring work. DevCuration's coverage of Brellium's clinical-note review expansion and Intake AI's clinical-trial operations follows different parts of the information lifecycle. For a buyer, those distinctions help separate products by the work they perform and the people expected to review their output. More work reaches the approval screen. Suki's clinician product already describes order staging that prepares proposed orders for review and approval. That is a concrete example of the company's movement from recording an encounter toward helping carry out the work around it. The proposed action still arrives at a clinician who must understand what has been prepared. The Series E financing supports the technology and commercial capacity behind that expansion. As Suki and its partners put additional capabilities into familiar healthcare software, product teams will keep deciding how context, evidence and approval meet on the screen a clinician actually uses. The assistant's next useful job begins inside that shared design work. DevCuration Data Healthcare AI funding, last 30 days. DevCuration's funding database tracked 19 Healthcare AI rounds totaling $728M in disclosed capital over the past 30 days. Recent deals DevCuration covered:

VentureBurn
Oct 13th, 2026
Suki secures $90 million to expand its healthcare AI platform.

Suki secures $90 million to expand its healthcare AI platform. 14 October 2026 Key Takeaways * Suki secured $90 million in Series E financing to expand its healthcare AI capabilities. * Patient encounters supported by Suki grew more than 190% year over year in 2026. * The company plans to deepen technology partnerships and develop AI agents for clinical workflows. Suki secures $90 million to advance healthcare AI. Suki has secured $90 million in Series E financing to accelerate growth and expand its healthcare AI platform. The round attracted new investors Healthier Capital, Crosslink Capital, and Hercules Capital. Existing institutional investors also participated. Venrock, Flare Capital Partners, Hedosophia, Philips Ventures, and Zoom Ventures are some of its investors. It intends to invest in AI, commercial growth and its ecosystem of partners. Its original focus was ambient clinical intelligence and automated medical documentation. It has to this point expanded into areas like clinical reasoning, revenue cycle management, and all the way into day-to-day operations workflows. Its broader goal is to connect intelligence across healthcare systems. The company serves more than 450 healthcare organisations through its clinician-facing application. More than 30 technology partners also integrate Suki's AI into their platforms. These partnerships help bring its capabilities into tools healthcare teams already use. Rather than simply adding more partners, Suki wants to deepen existing integrations. Suki expands beyond clinical documentation. Suki is developing its platform to support more than recording patient conversations. Its tools can generate clinical notes, suggest billing codes, support order entry, and summarise patient information. The company recently introduced Ask, which brings clinical knowledge from Wolters Kluwer's UpToDate Expert AI into clinicians' workflows. The feature supports clinical questions using trusted medical knowledge and relevant patient information. Suki also plans to develop AI agents that handle tasks after patient visits. These could include coordinating referrals and managing prior authorisations for medications. The company intends to use information from its existing tools to support these activities. Suki reports strong growth across healthcare. Suki reports rising healthcare adoption, doubling revenue and expanding technology partnerships as its AI-powered platform supports more patient encounters and clinical workflows. Source: Created by Ventureburn. Suki's latest financing follows significant growth in adoption and commercial performance. Patient encounters supported by its technology increased more than 190% year over year in 2026. Revenue doubled in 2025 and is on track for similar growth in 2026. Revenue from Suki's partner business has also increased more than tenfold over the past two years. The company now works with more than 30 technology partners. These include platforms that integrate its AI into existing clinical and telehealth workflows. Healthier Capital Partner Aman Mahajan will join Suki's board of directors. He brings experience across clinical medicine, healthcare technology, and health system leadership. His previous roles include positions at UPMC and UCLA Health. This strategy could bring more of its capabilities into platforms already used by healthcare organisations. New funding supports AI agents and deeper integrations. Suki will use the new capital to strengthen its AI technology, integrations, and commercial organisation. It also plans to expand the capabilities available through its partner network. This strategy aims to connect clinical, financial, and operational workflows. Founder and CEO Punit Soni believes healthcare needs more than disconnected AI tools. He sees an opportunity to build an intelligent operating system for healthcare. Such a system could help clinicians and organisations complete work across the care journey. Suki also highlights the financial value of its technology. According to results validated by KLAS, the average monthly financial impact is over $2,600 per provider. The company claims less time on documentation and less work hours outside the office. The funding comes as healthcare AI technology is expanding out of documentation and into broader clinical operations. Suki intends to build tools to assist clinicians and technology partners. Its next step will be further integrations and more advanced AI agents. To stay updated on crypto venture capital funding and market trends, visit its venture capital news section for more insights. Clinton Nwachukwu is a crypto and finance writer with an MBA in Artificial Intelligence and 6+ years of experience creating content for leading global brands. He turns complex topics into clear, actionable insights for readers worldwide. Disclaimer VentureBurn is a media platform covering the latest in cryptocurrency, artificial intelligence, venture capital, and the startup ecosystem. Opinions expressed on VentureBurn are for informational purposes only and do not constitute investment advice. Before making any high-risk investments in digital assets or emerging technologies, readers should conduct their own due diligence. All transactions and financial decisions are made at your own risk, and any losses incurred are solely your responsibility. VentureBurn does not endorse or recommend the buying or selling of any digital assets and is not a licensed investment advisor. Please note that VentureBurn may participate in affiliate marketing programs.

Gokhshtein Media
Oct 12th, 2026
Suki closes $90M Series E, targets $80M revenue as healthcare AI scribe market heats up.

Suki closes $90M Series E, targets $80M revenue as healthcare AI scribe market heats up. Healthier Capital-led round values the ambient clinical documentation startup at a time when physician automation is becoming a core margin driver for health systems. Gokhshtein Media October 12, 2026 Key Points * Suki, an AI ambient scribe startup, closed a $90 million Series E funding round led by Healthier Capital, projecting revenue between $60 million and $80 million this year. * The company's core product automates clinical note-taking during patient encounters, reducing administrative overhead for physicians. * The revenue projection reflects accelerating adoption in a market where documentation burden has become a material lever on physician retention and burnout reduction. Suki, an AI ambient scribe startup, closed a $90 million Series E funding round led by Healthier Capital, projecting revenue between $60 million and $80 million this year. The company's core product automates clinical note-taking during patient encounters, reducing administrative overhead for physicians. The business model relies on per-encounter or per-provider licensing to health systems and individual practices seeking to cut documentation time - typically 15 to 25 percent of a physician's workday. The revenue projection reflects accelerating adoption in a market where documentation burden has become a material lever on physician retention and burnout reduction. For hospital systems managing thin operating margins, AI scribing offers measurable ROI: fewer hours spent on charting translates directly to higher patient capacity per provider. Healthier Capital's lead indicates conviction in Suki's competitive position - likely built on proprietary training data tied to EHR integrations and clinical workflow specificity. In regulated AI healthcare, switching costs are high; once embedded in hospital workflows, replacing a scribe requires retraining and EHR reconfiguration. The Series E capital will fund continued R&D, regulatory compliance, and go-to-market expansion. Healthcare AI remains capital-intensive due to the need for clinical validation, HIPAA infrastructure, and FDA scrutiny for certain use cases. Gokhshtein Media The Technology Desk covers AI, semiconductors, big tech, and emerging technology shaping markets. About this desk

Inc.
Oct 12th, 2026
Suki, a voice assistant for doctors, raises $90M in Series E funding

Suki, a voice assistant for doctors, has raised $90 million in a Series E round. The platform is now used by more than 450 healthcare organisations. Punit Soni is the founder and chief executive officer of the company.