Sales Effectiveness Trainer

About Us:

How many companies can say they’ve been in business for over 179 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

What’s the role?

In this role, you will develop sales training programs and deliver sales training material to our field sales force through a combination of in-person experiences and virtual education. This will include product knowledge, competitive product analysis and differentiation, sales force effectiveness for sales processes, continuing training and development of tenured sales personnel, and on-boarding of new personnel. This will also include all areas and phases of training and development including ongoing field needs and new product launches. Collaboration is essential with Global Training, Sales, Marketing, Professional Education, Clinical Affairs, R&D, Operations, Tools and Analytics teams to deliver effective sales training programs.

Sound Interesting?

Here’s what you’ll do:

• Lead training for the US and/or global sales leadership, representatives, and affiliates on Carl Zeiss.
• Meditec USA products and applications.
• Lead training for the US and/or global sales leadership, representatives and affiliates on sales process, methodologies, tools and practices.
• Conduct field-based training (reps and occasionally customers), coaching, assessments, and certifications.
• Achieve and maintain LMS Trainer certifications, utilize globally approved training materials, and collaborate with global trainers on US Sales training needs.
• Provide in-house, on-site sales and virtual support for Carl Zeiss Meditec USA products.
• Lead training of cross-functional teams, such as marketing, clinical, operations, etc.
• Support the preparation of customer-centric training and course materials for Carl Zeiss Meditec US products.
• Incorporate all required legal/regulatory/compliance materials into the appropriate training programs.
• Drive training completion requirements and documentation.
• Provide learner feedback to sales management with recommendations for follow-up (coaching plan).
• Follows all training procedures and contribute to process improvement plans to refine and improve efficiencies.

Do you qualify?

• 5+ years successful high tech, medical device sales or training background

• 5+ years of relevant OR experience (successful sales and/or clinical technology experience with capital medical instruments), Ophthalmology/Phaco preferred

• Experience supporting development/implementation of sales training programs and/or experience as a field sales trainer, public speaking or teaching skills

• Deep knowledge of sales activities, principles, and processes; ability to identify, implement and analyze sales training needs

• Experience measuring training effectiveness

• Strong relationship-building skills needed to build rapport with teammates quickly and professionally

• Excellent leadership, interpersonal, communication, project management, and organizational skills

• Superior presentation/facilitation skills in a virtual and live environment

• Desire to work in a fast-paced environment

• Proactive, creative, and positive approach to providing solutions

• Continuous learner with a passion for developing people

• Proficient in MS Office Suite

• Able to work with a wide variety of cultures and language abilities.

ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.

We have amazing benefits to support you as an employee at ZEISS!

• Medical
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay 
• The list goes on! 

The above is intended to describe the general content of and requirements for this job. It is not to be construed as an exhaustive statement of requirements, duties, or responsibilities. The Company reserves the right to interpret, amend, or otherwise modify, in whole or in part, any job description at any time, at its sole discretion.

Your ZEISS Recruiting Team:

Jo Anne Mittelman

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).