SharePoint Administrator

Job Description

• Provide ongoing SharePoint administration services.
• Provide third-level technical support for the setup and creation of SharePoint sites and support the SSA community in developing such.  
• Provide troubleshooting of SharePoint problems and user community questions as necessary. 
• Provide third-level support to problem records opened by end-users and representatives.
• Make recommendations for modifications, as applicable.
• Assist and train SSA personnel in the area of SharePoint Services and how it relates to SESS.  Training is meant to be of the casual, on-the-job variety.
• Troubleshoot and resolve technical problems using research tools such as Microsoft TechNet, Microsoft Online, and Resource Kits.
• Communicate and attend meetings with OTSO team members and other SSA divisions if necessary.
  • Document problems and issues. 
  • Document solutions for preventive maintenance.  Submit to the Task Manager.
  • Document problems using CAPRS.   Extraordinary problems will be reported to the Task Manager upon recognition.
  • Configure, implement and support hardware relating to virtualization, including networking and SAN devices.
  • Coordinate with other support entities in OTSO to resolve large scale issues with the SESS infrastructure

• The contractor shall provide the Task Manager with a Preventive Maintenance Report via email.  This document should detail solutions for preventive maintenance.  The due date will range from 1 day to 1 month from the date of assignment by the Task Manager.

Requires:

Qualifications

• 5-10 years technically relates experience;
• SharePoint administration and support experience;
• SharePoint Central Administration;
• Microsoft SCOM/SCCM monitoring tool;
• SharePoint access permissions;
• Know parts of a SharePoint site such as document library, contact lists, announcement list and alerts;
• Experience in an enterprise environment, preferably a SharePoint multi-server farm;
• Familiar with checking server logs;
• Should have PowerShell, knowledge of SMTP and SQL Server.​

Additional Information

All your information will be kept confidential according to EEO guidelines.