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Advocate Health Care

Nonprofit health system delivering comprehensive care

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USA$21.85 - $32.80

About the Job

Requirements

  • A high school diploma or GED is required.
  • For the Greater Charlotte location, completion of an accredited Medical Assistant program, structured clinical military training documented per DD214, or EMT qualification is required.
  • For IL/WI divisions, completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years, is required.
  • For Wake Forest, completion of an accredited Medical Assistant program, structured clinical military training documented per DD214, or EMT qualification is required.
  • For Floyd & Navicent, completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years, is required.
  • For Greater Charlotte, current American Heart Association Basic Life Support certification and successful completion of Advocate Health’s competency assessment are required.
  • For IL/WI divisions and Floyd & Navicent, American Heart Association Basic Life Support for Healthcare Providers certification must be obtained within 45 days unless the department leader determines it is not required.
  • For Wake Forest, current American Heart Association Basic Life Support certification and successful completion of Advocate Health’s competency assessment are required. Listed medical assistant certification organizations include AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, and NRMA.
  • For select Wake Forest areas, Pediatric Emergency Assessment, Recognition, and Stabilization may be required within one year.
  • No prior experience is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Proficient computer skills, including keyboarding, navigation within a Windows operating system, and use of electronic mail, with exposure to electronic medical record systems.
  • Must be able to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
  • Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when a patient cannot assist, patient-handling equipment is expected to be used with at least one other team member when available.
  • Must have functional speech, vision, hearing, and touch, and the ability to use fine-hand manipulation skills.
  • Must operate all equipment necessary to perform the job.

Responsibilities

  • Follow Medical Assistant scope-of-practice requirements, policies, and procedures, and maintain training and competency for the specialty when providing patient care.
  • Perform rooming and visit tasks, including taking vital signs; reconciling medications; collecting medical history; reviewing health maintenance and allergies; and conducting screenings for depression, suicide, falls, social drivers of health, and other concerns.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture; specimen collection, labeling, and packing; preparing laboratory orders and requisitions; tracking results; performing point-of-care testing as ordered; and completing Clinical Laboratory Improvement Amendments-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
  • Administer medications and vaccines safely, following medication-administration rights.
  • Perform other assigned duties, including medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train to perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, work as part of the team, and escalate issues appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately; ensure equipment and supplies are in working order; and keep areas appropriately stocked.
  • Provide care appropriate to patients’ ages by applying knowledge of growth and development across the lifespan, assessing patient-status data, interpreting information to identify age-specific needs, and providing care as described in departmental policies and procedures.
  • Wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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