Workana

Freelancer marketplace connecting clients with professionals

Setter Comercial / Calificador de Leads

Sales Development RepresentativeConfirmed live in the last 24 hours

Full-timeMexico City, CDMX, MexicoRemote

About the Job

Requirements

Experience in setter, sales development representative (SDR), telesales, or lead qualification roles.
Verbal communication and active listening skills.
Ability to make calls and conduct conversations to identify needs and interest.
Organization to manage multiple contacts and consistently follow up.
Proactivity, responsiveness, and results orientation.
Ability to use customer relationship management (CRM) or commercial tracking tools.

Responsibilities

Receive, organize, and follow up on incoming leads.
Contact leads by phone, aiming to respond within 5 to 10 minutes of receipt during working hours.
Identify lead needs and qualify them according to criteria defined by the sales team.
Schedule sales calls and transfer qualified opportunities with the information the team needs to continue the conversation.
Follow up with pending contacts and confirm scheduled meetings.
Keep records of contacts, conversations, and next steps up to date in commercial management tools.

Setter Comercial / Calificador de Leads - Full Time

Workana · Mexico City, Mexico (Remote) · — · Posted 2026-10-09

Workplace: remote

Department: Non-Tech

Description

Sobre el rol

Buscamos un/a Setter Comercial para gestionar leads entrantes, identificar oportunidades y coordinar reuniones con el equipo de ventas. Su objetivo será contactar rápidamente a cada lead, evaluar su interés y asegurar que las oportunidades calificadas avancen a una llamada comercial.

Responsabilidades

Recibir, organizar y dar seguimiento a los leads entrantes.
Contactar a los leads mediante llamadas, procurando una primera respuesta dentro de los 5 a 10 minutos posteriores a su recepción durante la jornada laboral.
Identificar sus necesidades y calificarlos según los criterios definidos por el equipo comercial.
Agendar llamadas de venta y transferir las oportunidades calificadas con la información necesaria para que el equipo pueda continuar la conversación.
Dar seguimiento a los contactos pendientes y confirmar las reuniones agendadas.
Mantener actualizado el registro de contactos, conversaciones y próximos pasos en las herramientas de gestión comercial.

Requisitos

Experiencia previa en roles de setter, SDR, televentas o calificación de leads.
Excelentes habilidades de comunicación verbal y escucha activa.
Capacidad para realizar llamadas y conducir conversaciones orientadas a identificar necesidades e interés.
Organización para gestionar varios contactos y dar seguimiento de manera constante.
Proactividad, agilidad de respuesta y orientación a resultados.
Manejo de CRM o herramientas de seguimiento comercial.

Condiciones

Dedicación a tiempo completo.
Compensación compuesta por un salario base más comisiones por leads calificados y transferidos exitosamente, según los criterios acordados.

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About the Company

Workana

Freelancer marketplace connecting clients with professionals

Workana connects businesses with independent professionals in Latin America through a freelancer marketplace. Clients post projects and hire talent across fields like IT, design, marketing, and admin support, while freelancers create profiles, showcase skills, and bid on opportunities. The platform earns commissions on completed projects and uses an escrow system to securely hold client payments until the work is finished to the client's satisfaction. It differentiates itself by focusing on the Latin American market, using freelancer rankings and tiers, and growing through regional expansion and partnerships to simplify hiring remote talent with secure transactions.

Company size: 5,001-10,000
Company stage: Series C
Total funding: $15.8M
Headquarters: Buenos Aires, Argentina
Founded: 2012

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