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Toyota Tsusho Systems

Global IT transformation partner for mobility

Principal Engineer - Customer Domain, Customer Central

Backend EngineeringConfirmed live in the last 24 hours
Full-timePlano, TX, USANo salary listed

About the Job

Requirements

  • A bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field is required.
  • At least 12 years of experience in software engineering, enterprise application development, data platforms, or solution architecture is required.
  • At least 5 years of experience leading technical strategy, architecture, and engineering teams for enterprise-scale customer data, Master Data Management, or Customer 360 platforms is required.
  • Strong expertise in Master Data Management, customer mastering, identity resolution, matching, and survivorship processes is required.
  • Experience designing and implementing scalable, secure, and highly available enterprise applications and data platforms is required.
  • A strong understanding of data architecture, data integration, application programming interfaces, event-driven architectures, and cloud-based solutions is required.
  • Experience with customer data governance, data quality management, metadata management, and compliance requirements is required.
  • Proven experience driving modernization initiatives, reducing technical debt, and implementing software engineering and platform reliability best practices is required.
  • Hands-on experience with DevOps, continuous integration and continuous delivery pipelines, automation, observability, monitoring, and production support is required.
  • Strong knowledge of security, privacy, risk management, and enterprise architecture principles is required.
  • Experience partnering with Product Management, Data Governance, Security, Architecture, Engineering, and business stakeholders is required.
  • Strong communication, leadership, mentoring, and stakeholder management skills are required.
  • Experience supporting analytics, reporting, artificial intelligence and machine learning, or Customer 360 initiatives through high-quality customer data platforms is required.

Responsibilities

  • Own the Customer domain technology roadmap, engineering standards, solution design guidance, and alignment with enterprise architecture, security, data, Master Data Management, and governance strategies.
  • Serve as the primary subject-matter expert for Customer Central application architecture, data model, business rules, integrations, providers and consumers, customer mastering, matching, survivorship, and identity resolution.
  • Lead architecture reviews and define patterns for customer data integration, data quality, Customer 360, golden record management, real-time services, and analytics enablement.
  • Coach engineers and technical leads, review critical designs, code, and deployment approaches, and promote automation, DevOps, continuous integration and continuous delivery, observability, reliability, and secure engineering practices.
  • Partner with business and data leaders to define customer data products, improve data quality, expand capabilities, support Customer 360, and enable self-service analytics and artificial intelligence and machine learning use cases.
  • Provide technical escalation for incidents, root cause analysis, performance optimization, reliability improvements, disaster recovery planning, and technical risk mitigation.
  • Evaluate emerging technologies, recommend architecture improvements, reduce technical debt, and drive modernization of customer mastering, identity resolution, and customer analytics capabilities.
  • Make architecture decisions in partnership with Enterprise and Data Architects, including decisions about design patterns, integration standards, and technical governance.
  • Guide the Customer Central modernization roadmap, technical debt prioritization, scalability strategy, and technology adoption recommendations.
  • Set code quality expectations, reliability standards, security and compliance adherence, and operational readiness requirements.
  • Produce the Customer Domain Technical Roadmap and Customer Central Architecture Strategy.
  • Deliver technical standards, solution design patterns, and architecture review outcomes.
  • Develop modernization recommendations, technical risk assessments, and technical debt remediation priorities.
  • Create engineering best-practice frameworks and production stability improvement plans.

About the Company

Toyota Tsusho Systems

Global IT transformation partner for mobility

Toyota Tsusho Systems (TTS-US) provides IT transformation and global technology services for clients, drawing on the Toyota Group’s worldwide network. It covers cybersecurity, digital transformation, infrastructure, engineering, connected solutions, and global services, helping organizations modernize their IT environments and adopt new technologies. The company operates by coordinating cross-regional teams and applying Toyota’s best practices to deliver practical IT solutions that cross cultural and language barriers. It differentiates itself through its global lineage and resources from the Toyota Group while maintaining a small-company culture where individuals’ ideas and efforts can make a difference. Its goal is to be the right partner for global IT transformation and to support Toyota’s move toward mobility, delivering solutions that impact millions of customers today and in the years to come.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Veneto, Italy
Founded
2011

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