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JD.com

E-commerce, logistics, and technology platform

Branch Manager

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeSaudi ArabiaNo salary listed

About the Job

Requirements

  • A bachelor's degree or above is required.
  • At least 2 years of experience in operations management is required.
  • Experience leading teams of 10 or more people is required.
  • Proficiency in English and Arabic is required.
  • Alignment with the company's core principles of customer first, innovation, and persistence is required.

Responsibilities

  • Develop annual plans and budgets, monitor key performance indicators including on-time delivery rates for same-day and next-day services, and align operations with company standards.
  • Manage local teams, including couriers, drivers, and customer service staff, with a focus on training, performance evaluation, and talent development to enhance Saudization.
  • Ensure compliance, address emergencies such as safety incidents, and foster relationships with local communities and government entities.
  • Manage employees effectively to reduce labor costs.
  • Forecast shipment volume and staffing needs.
  • Report and update reports and staff attendance on time.
  • Oversee daily station logistics operations, including inbound and outbound shipments, last-mile delivery, and returns.
  • Manage, train, and supervise station staff, including supervisors, drivers, and couriers.
  • Coordinate with HR, Finance, Fleet, and Customer Service to support smooth station operations.

Desired Qualifications

  • A degree in logistics or management is preferred.
  • A background in cross-border e-commerce or the Middle East market is advantageous.

About the Company

JD.com

E-commerce, logistics, and technology platform

JD.com is a large Chinese e-commerce company that sells products directly to consumers and hosts a marketplace where third-party sellers list items. The company relies on its own extensive logistics network to store, pick, pack, and ship orders quickly, offering options such as same-day and next-day delivery. Its platform combines an online store, a marketplace, and technology-enabled services to support its retail and logistics operations. Unlike many competitors, JD.com owns much of its logistics infrastructure and emphasizes supply chain technology to control quality, speed, and efficiency across its products and services, including electronics, healthcare, and property development ventures. The goal is to be a leading, integrated e-commerce and technology platform in China, continually expanding its logistics capabilities, technology solutions, and services for both consumers and third-party sellers.

Company size
10,001+
Company stage
IPO
Headquarters
Haidian, China
Founded
1998

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