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2020 Companies

Outsourced in-store sales, merchandising, events

Retail Sales Team Lead

Field SalesConfirmed live in the last 24 hours
Full-timeGrand Prairie, TX, USA

About the Job

Requirements

  • A high school diploma or GED is required.
  • Demonstrated long-term excellent sales performance is required.
  • Strong communication, presentation, interpersonal, and problem-solving skills are required.
  • Integrity and commitment to customer satisfaction are required.
  • Ability to multitask in a fast-paced team environment is required.
  • Availability to work evenings, weekends, and holidays as needed is required.
  • Ability to work autonomously with strong time-management skills is required.

Responsibilities

  • Grow and manage a team of Energy Pros representing an energy service provider, while also making personal sales.
  • Train, coach, and mentor representatives on sales training, brand awareness, product knowledge, sales techniques, and issue resolution.
  • Oversee management of multiple locations in retail big-box stores.
  • Motivate a team of Sales Associates to engage consumers about Reliant solutions.
  • Assess client needs and identify opportunities to improve energy efficiency.
  • Teach Energy Pros to uncover consumer desires, deliver tailored solutions, and overcome objections.
  • Collaborate with the team to accomplish sales goals and celebrate success.
  • Deliver sales results while providing a strong customer experience.
  • Welcome customers, offer assistance, assess their needs, and suggest products.
  • Meet or exceed monthly personal sales goals.
  • Train team members and assist them with closing sales.
  • Maintain overall team production.
  • Resolve customer complaints professionally and escalate when appropriate.
  • Follow up on client deposits.
  • Ensure compliance with company policies and procedures.
  • Submit work schedules accurately to the manager for approval.
  • Track inventory receipts and counts accurately as appropriate.
  • Track and communicate activity accurately to Retail Operations.
  • Perform other duties as assigned.

Desired Qualifications

  • Fluency in both English and Spanish, including the ability to read, write, and speak Spanish.

About the Company

2020 Companies

Outsourced in-store sales, merchandising, events

2020 Companies provides outsourced field sales, merchandising, and brand activation services for retailers and brands. It supplies a trained workforce and management for in-store sales, promotions, and events, enabling clients to scale retail operations without hiring or managing their own teams. The service works by deploying trained staff to act as brand ambassadors, perform direct sales, merchandising, and promotional activities at the point of sale, and manage campaigns on behalf of clients. Its approach centers on people-first consumer engagement to drive sales and brand loyalty, differentiating itself through a scalable, turnkey workforce solution across multiple industries, rather than through product-based tech offerings. The company’s goal is to help clients increase at-retail presence, sales, and customer engagement by delivering consistent, hands-on retail experiences through outsourced teams.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Fort Worth, TX
Founded
1991

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