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All Accor

Global hotel management, franchising, loyalty program

Director of Sales and Marketing

Sales & Account ManagementUpdated on Nov 11
Full-timeGurugram, Haryana, IndiaNo salary listedIn-person

About the Job

Requirements

  • A minimum of 2–3 years of experience in a Director of Sales and Marketing position or equivalent senior sales and marketing leadership role is required.
  • A minimum of 12–15 years of progressive experience in the hospitality or hotel industry is required.
  • A bachelor's degree in Business Administration, Management Studies, Hotel Management, or a related field is required.
  • Expertise in revenue management, sales strategy development, and profit and loss management is required.
  • Proficiency with hotel management systems, including Opera and RMS, and Microsoft Office Suite, including Excel, PowerPoint, and Outlook, is required.
  • The role requires the ability to analyze market data, prepare detailed reports, and translate insights into actionable strategies.
  • Strong verbal and written English communication skills are required.
  • A proven track record of building, developing, and leading high-performing teams is required.
  • The role requires strategic thinking and the ability to balance short-term objectives with long-term organizational goals.
  • A customer-focused mindset and commitment to delivering exceptional experiences are required.

Responsibilities

  • Develop and implement integrated sales strategies and tactics aligned with the organization's strategic plan to drive revenue growth in the Gurugram market.
  • Lead revenue management initiatives to maximize revenues and yields based on market demand, competitive positioning, and growth objectives.
  • Identify and capitalize on opportunities to develop new revenue streams and create value by challenging existing processes and driving innovation.
  • Provide market intelligence and economic trend analysis to inform sales strategy, exceed customer expectations, and maintain competitive advantage.
  • Build, mentor, and coach a high-performing sales and marketing leadership team, fostering professional development and creating clear action plans for growth.
  • Collaborate with cross-functional teams and regional stakeholders to maximize business results and ensure alignment across departments.
  • Develop and execute targeted marketing communication activities, including creating and distributing digital and traditional marketing collateral.
  • Manage local public relations initiatives and partner with regional teams to amplify brand awareness and identify growth opportunities.
  • Establish and nurture strategic partnerships with local and external organizations to strengthen brand positioning and market presence.
  • Lead conference services and events management, ensuring exceptional service delivery and building strong relationships with meeting planners.
  • Prepare comprehensive weekly, monthly, quarterly, and annual reports; analyze market data and external resources to establish competitive positioning.
  • Prepare and administer the sales and marketing budget and annual plan to achieve total revenue goals while maintaining fiscal responsibility.
  • Maintain transparent and collaborative relationships with ownership, participating in business reviews and strategic planning sessions.
  • Serve as an active member of the executive committee, contributing to hotel operations, colleague engagement initiatives, and organizational communications.
  • Manage sales and marketing department expenses and payroll while ensuring efficient resource allocation and operational excellence.

Desired Qualifications

  • Experience in luxury hotel operations and the Gurugram/NCR market is preferred.
  • Knowledge of digital marketing platforms, customer relationship management systems, and marketing automation tools is preferred.
  • Experience in brand development, positioning, and marketing communications is preferred.
  • Familiarity with conference and events management is preferred.
  • Multilingual capabilities are preferred.
  • Certification in hospitality management or sales leadership is preferred.
  • Experience with revenue management systems and yield optimization strategies is preferred.
  • Demonstrated success in driving organizational change and innovation is preferred.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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