Riccobene Associates Family Dentistry

Family dentistry offering routine, extractions, emergencies

Ortho Dental Assistant

DentalPosted on Nov 10

Full-timeGarner, NC, USANo salary listed

About the Job

Requirements

One to three or more years of chairside dental assisting experience.
Experience presenting treatment plans and discussing financial arrangements with patients.
Experience scheduling treatment chairside, confirming appointments, and managing a provider schedule.
Working knowledge of dental insurance and procedure terminology.
Radiography certification or state-required credentials for North Carolina.
Current CPR/BLS certification, or willingness to obtain it.
Ability to perform the physical requirements of chairside work, with or without reasonable accommodation.
Ability to maintain regular, predictable, on-time attendance for the full scheduled shift.
Ability to work hands-on and in person, remaining focused on patients and off the phone during patient care.
Ability to discuss costs clearly and confidently with patients.
Ability to schedule patients chairside, confirm appointments, and address open schedule slots and patients leaving without an appointment.
Ability to meet professional presentation, hygiene, grooming, and clean-scrub standards each shift.
Ability to sit or stand for extended periods, often four or more hours at a time, in a chairside position.
Ability to bend, lean, twist, and reach over patients repeatedly throughout the day.
Ability to use both hands with fine motor control and a steady grip to pass instruments, suction, mix materials, and take impressions.
Ability to perform repetitive hand, wrist, and arm movements for the length of a procedure.
Ability to see clearly at close range, including small detail, depth, and color, for shade matching and reading radiographs.
Ability to hear and respond to the dentist and patients while wearing a mask and working around equipment noise.
Ability to speak clearly to give instructions and explain treatment to patients.
Ability to lift, carry, and move supplies and equipment up to 25 pounds.
Ability to move quickly between operatories, sterilization, and the front office throughout the shift.
Ability to wear required protective equipment, including a mask, gloves, eyewear, and gown, for the full shift.
Ability to maintain professional appearance and personal hygiene appropriate for close patient contact, including avoiding strong odors and fragrances.
Ability to work around blood, saliva, radiation, disinfectants, and dental materials while following safety protocols.
Provide at least two supervisor references; offers are contingent on satisfactory reference and background checks.

Responsibilities

Assist the orthodontist chairside during orthodontic procedures, providing efficient clinical support and a positive patient experience throughout treatment.
Take radiographs and impressions, and chart accurately.
Set up, break down, and turn over operatories on schedule.
Sterilize instruments and follow Occupational Safety and Health Administration and infection-control standards.
Present treatment plans and explain the doctor's recommendations in plain language so patients understand their needs and reasons for care.
Discuss fees, insurance estimates, and payment or financing options with patients.
Schedule the patient's next visit while they are still in the chair.
Confirm upcoming appointments by phone and text to maintain the schedule and reduce no-shows.
Fill openings and cancellations, and follow up on unscheduled treatment.
Coordinate handoffs with the front desk.
Support teammates as needed throughout the workday.
Complete a phone screen and an in-office working interview as part of the hiring process.
Complete a 90-day introductory period as a new team member.

Desired Qualifications

Experience with Denticon practice management software.

Ortho Dental Assistant

Riccobene Associates Family Dentistry · Garner, United States · Full-time · Posted 2026-11-10

Workplace: on_site

Department: Garner Kids & Ortho

Description

About the role
We are looking for an experienced chairside Ortho Dental Assistant who shows up, takes pride in the work, and makes the day better for patients and teammates. This role goes beyond the chair: you will help patients understand their treatment, feel confident about the cost, and get on the schedule before they leave. Our offices run on full schedules, so every person on the clinical team matters every day.

What you will do

Assist the orthodontist chairside during orthodontic procedures, ensuring efficient clinical support and an exceptional patient experience throughout treatment
Take radiographs and impressions, and chart accurately
Set up, break down, and turn over operatories on schedule
Sterilize instruments and follow OSHA and infection control standards
Present treatment plans and explain the doctor’s recommendations in plain language, so patients understand what they need and why
Discuss fees, insurance estimates, and payment or financing options with patients, and help them say yes to the care they need
Schedule the patient’s next visit while they are still in the chair, so no one leaves without an appointment
Confirm upcoming appointments by phone and text to keep the schedule full and reduce no-shows
Fill openings and cancellations, and follow up on unscheduled treatment
Coordinate the handoff with the front desk so nothing falls through the cracks
Support teammates wherever the day needs you

What we need from you

Reliability. Regular, predictable, on-time attendance for your full scheduled shift is an essential function of this job. Patients and providers are counting on you.
Presence. This is a hands-on, in-person role. You are engaged, focused on the patient in your chair, and off your phone during patient care.
A good attitude. You stay positive and professional on busy days, take feedback well, and treat patients and coworkers with respect.
Team first. You jump in without being asked, communicate openly, and help the whole office succeed.
Comfort with money conversations. You can talk about cost clearly and confidently, without pressure and without avoiding it.
Ownership of the schedule. You schedule from the chair, confirm ahead, and treat an open slot or a patient leaving without an appointment as a problem to solve.
Professional presentation. Because we work inches from our patients, we hold a high standard for personal hygiene, grooming, and clean scrubs every shift.

Qualifications

1-3+ years of chairside dental assisting experience
Experience presenting treatment plans and discussing financial arrangements with patients
Experience scheduling treatment chairside, confirming appointments, and managing a provider schedule
Working knowledge of dental insurance and procedure terminology
Radiography certification / state-required credentials: NC
Current CPR/BLS, or willing to obtain it
Experience with Denticon practice management software is a plus
Able to perform the physical requirements of chairside work, with or without reasonable accommodation

Physical requirements
The following are essential to chairside assisting and must be met with or without reasonable accommodation:

Sit or stand for extended periods, often 4 or more hours at a time, in a chairside position
Bend, lean, twist, and reach over patients repeatedly throughout the day
Use both hands with fine motor control and steady grip to pass instruments, suction, mix materials, and take impressions
Perform repetitive hand, wrist, and arm movements for the length of a procedure
See clearly at close range, including small detail, depth, and color (for shade matching and reading radiographs)
Hear and respond to the dentist and patients while wearing a mask and working around equipment noise
Speak clearly to give instructions and explain treatment to patients
Lift, carry, and move supplies and equipment up to 25 pounds
Move quickly between operatories, sterilization, and the front office throughout the shift
Wear required protective equipment (mask, gloves, eyewear, gown) for the full shift
Maintain professional appearance and personal hygiene standards appropriate for close patient contact, including avoiding strong odors and fragrances
Work with exposure to blood, saliva, radiation, disinfectants, and dental materials, following safety protocols

Our hiring process

Phone screen, then an in-office working interview
We contact prior employers for references, including questions about attendance, dependability, and teamwork. Please be ready to provide at least two supervisor references.
Offers are contingent on satisfactory reference and background checks
New team members complete a 90-day introductory period

What we offer

Medical, dental, vision / PTO / 401(k)

Apply

Apply at Riccobene Associates Family Dentistry

About the Company

Riccobene Associates Family Dentistry

Family dentistry offering routine, extractions, emergencies

Riccobene Associates Family Dentistry focuses on delivering dental care to local residents and families through a range of services like routine check-ups, extractions, and emergency care. The practice works by scheduling and performing dental procedures with a team of skilled professionals, guiding patients from check-in to check-out, and using patient feedback to improve service quality. They emphasize a comfortable environment to help patients with dental anxiety, and offer flexible scheduling and emergency appointments to meet urgent needs. Revenue comes from patient appointments and procedures. The goal is to build long-term patient relationships by providing personalized care and reliable access to dental services.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Cary, NC
Founded: 2000

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