A

Avalara

Cloud-based tax compliance and automation platform

Staff Business Systems Analyst - AI Automation

Full-TimeUpdated on 10/23/2026Deadline 5/19/27
$126k - $244k/yr
Senior
Bachelor of Science (BS)
United States
In PersonPay ranges are listed for Colorado, Washington, California, and NYC; the role's workplace location is otherwise unspecified.
Business & StrategyBusiness Analysis

About the job

Requirements
  • A Bachelor of Science degree in Computer Science or Engineering is required.
  • At least five years of experience as a Business Systems Analyst or Techno-Functional Analyst is required.
  • Experience with AI automation, enterprise workflows, system integrations, APIs, n8n, Boomi, or automation platforms is required.
  • A strong understanding of Agentic AI, REST APIs, webhooks, JSON, data mapping concepts, and workflow orchestration patterns is required.
  • Experience documenting requirements for automation, AI-enabled workflows, system interactions, and business process transformations is required.
  • The ability to interpret technical design documents and collaborate effectively with AI Automation Engineers, architects, and cross-functional stakeholders is required.
  • Strong analytical and structured problem-solving skills are required.
  • Excellent communication skills across business and technical audiences are required.
  • Demonstrated applied AI impact is required.
  • The ability to use AI tools to accelerate documentation drafting, process analysis, impact assessment, and requirement validation is required.
  • The ability to apply AI responsibly with attention to data privacy, security, compliance, and operational risk is required.
Responsibilities
  • Partner with stakeholders and AI Automation Engineers to gather, analyze, and document AI automation requirements that reduce ambiguity and downstream rework.
  • Map and document current-state and future-state processes, identifying transformation opportunities where AI, agents, or workflow automation can improve speed, quality, or scale.
  • Break down complex workflows into structured, implementable use cases, including decision points, exceptions, approvals, and human-in-the-loop steps.
  • Identify risks, edge cases, control requirements, and system dependencies before automation development begins.
  • Create and manage JIRA tickets with detailed requirement descriptions, acceptance criteria, dependencies, and traceability to support development, tracking, and delivery of AI automation initiatives.
  • Translate business needs into clear functional and technical requirements for AI-enabled workflows, agents, and transformation solutions.
  • Define system interactions, API touchpoints, event triggers, workflow boundaries, and handoffs between deterministic automation and AI decisioning.
  • Create detailed user stories, business rules, and acceptance criteria that are implementation-ready for AI Automation Engineers.
  • Collaborate with architects and AI Automation Engineers to validate feasibility, governance, and solution design before build begins.
  • Analyze data flows across systems and document transformation, validation, and context requirements needed for AI automation outcomes.
  • Define field-level mappings, prompt and input requirements, exception scenarios, auditability needs, and reconciliation rules to protect data integrity and trust.
  • Support A2A, MCP, and API contract reviews and ensure traceability between business objectives, workflow behavior, and technical implementation.
  • Participate in backlog grooming and sprint planning to maintain requirement clarity for AI automation and transformation initiatives.
  • Support testing and UAT validation to ensure AI-enabled workflows behave as intended across normal, exception, and human-review scenarios.
  • Facilitate alignment between stakeholders, AI Automation Engineers, architects, and delivery teams.
  • Maintain structured documentation to support auditability, governance, adoption, and long-term maintainability.
  • Standardize requirement templates and documentation practices for AI automation, agents, and transformation initiatives.
  • Support change management for workflow, model, prompt, and automation enhancements.
  • Improve requirement quality and automation maturity across the organization.
  • Identify AI and automation opportunities within business workflows that improve efficiency, decision quality, and scalability.
  • Ensure AI-enabled workflows, agents, and human-in-the-loop controls are documented with clear governance and traceability.
  • Partner with AI Automation Engineers and architects to define measurable AI-driven outcomes, evaluation criteria, and business impact.

About the company

A

Avalara

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Website

Avalara provides cloud-based tax compliance services for businesses of all sizes. Its main product, AvaTax, automatically calculates sales tax at the point of purchase and can be connected to many business apps to make tax determinations as orders move through a company’s systems. Beyond calculation, Avalara offers returns filing and ongoing compliance management, helping customers stay up to date with changing tax laws. The company earns money through subscriptions tied to how many transactions you process and how complex your tax needs are, and it also offers consulting and training services to support customers. Compared with others, Avalara covers many industries (like e-commerce, retail, manufacturing, and software) and integrates with a wide range of platforms, aiming to provide an end-to-end, automated tax workflow. Its goal is to reduce the risk of penalties and streamline tax compliance so businesses can focus on their core operations.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

Durham, North Carolina

Founded

2004

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Simplify Jobs

Simplify's Take

What believers are saying

  • September 2026 Aviator launch turns manual compliance work into minutes of oversight.
  • Claire Goad’s September 17, 2026 hire expands e-invoicing leadership for ViDA and Germany.
  • Medius integration on September 24, 2026 embeds AvaTax deeper into AP approvals and workflows.

What critics are saying

  • Vertex’s 2022 lawsuit won class certification on August 31, 2026, extending deal-risk scrutiny.
  • Avalara’s private-equity ownership can pressure R&D if integration bets miss adoption targets.
  • Vertex, Thomson Reuters, and Sovos attack Avalara’s core tax and e-invoicing workflows directly.

What makes Avalara unique

  • Avalara owns 54 billion annual AvaTax API calls, creating unmatched tax-data scale.
  • Versori and Aviator bundle agentic AI with 22 years of compliance workflows.
  • Avalara’s e-invoicing and DACH hires deepen distribution where CTC mandates are accelerating.

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Benefits

  • Health Insurance
  • Life Insurance
  • Disability Insurance
  • Parental Leave
  • Remote Work Options
  • Hybrid Work Options
  • Performance Bonus

Growth & Insights and Company News

6 month growth

0%

1 year growth

0%

2 year growth

1%
PR Newswire
Oct 27th, 2026
Avalara launches free sales tax nexus report for QuickBooks Online users

Avalara has launched the Avalara Sales Tax Readiness Report, a free web app that helps Intuit QuickBooks Online users spot sales tax nexus risk. It is available through the QuickBooks App Store, and users need no Avalara account. Many growing businesses only learn they have crossed a sales tax nexus threshold in a new state when a filing deadline or audit notice arrives. Users authorise a connection with their QuickBooks credentials, and the app reads their transaction and customer data. Avalara then checks for economic nexus, based on state sales and transaction thresholds, and physical nexus, based on business locations and details users choose to share. Within minutes, users get a state-by-state report of potential exposure. Those who want to act can explore Avalara Select, a state-based pricing plan for businesses with up to $50 million in annual revenue.

PR Newswire
Oct 22nd, 2026
CFOs see payments modernization as key to cash flow, but few have the infrastructure in place, new research finds.

CFOs see payments modernization as key to cash flow, but few have the infrastructure in place, new research finds. Oct 22, 2026, 13:00 ET Survey of U.S. and Canadian finance leaders highlights persistent challenges with invoicing, payment delays and real-time cash visibility, as businesses face mounting financial pressures. PLANO, Texas, Oct. 22, 2026 /PRNewswire/ - Nearly three-quarters (72%) of finance leaders believe modernizing payments would significantly help address their cash flow challenges, yet just 21% report having modernized and effective payments infrastructure in place, according to new research from Fortis. The findings come as businesses face rising operating costs, inflation and an increasingly complex economic environment, putting greater pressure on finance leaders to improve cash flow. For many businesses, outdated payment systems and manual financial processes can contribute to delayed collections, limited cash visibility and mounting pressure on working capital. "Increased automation is a real opportunity to change what finance can contribute to the business. When finance teams spend less time on manual processes and more time analyzing payment data, they can identify opportunities to manage risk and make better business decisions," said Brent Coles, CFO of Fortis. "Instead of simply reporting on what happened last month, CFOs can help shape decisions around pricing, investments and growth, becoming true strategic partners to the business." The findings are from a new report, Signal: The B2B Finance Report, which surveyed 100 senior finance leaders at small and midsize enterprises (SMEs) across the U.S. and Canada, from Fortis, in partnership with Avalara and Traild. The research examines how CFOs are navigating mounting financial pressures, modernizing payment operations and adapting to an increasingly complex business environment. The research also points to opportunities for finance teams to close this gap through better-connected payment systems and greater automation, particularly in areas such as invoicing, where manual work can contribute to payment delays and cash flow challenges. Other key findings include: * Cash flow remains a major concern: 61% cite high Days Sales Outstanding (DSO) as a top working capital concern, while 59% point to a lack of real-time cash visibility. * More integrated financial systems are linked to better outcomes: Those with more connected financial systems report higher invoice accuracy, lower average DSO and greater use of payments data to inform business decisions. They're also more likely to be seen by the CEO and board as strategic growth partners rather than functional resources. * Complexity and resistance to change are major barriers to automation: 75% cite the difficulty of integrating automation with existing systems and tools, while 64% point to organizational inertia or a preference for maintaining current processes, despite their limitations. For CFOs, the challenge of improving automation extends beyond any single technology. Financial operations often span multiple systems, departments and payment methods, making it difficult to streamline processes and access accurate timely financial data. Improving system connectivity and infrastructure can help address these challenges, with AI offering additional opportunities to improve efficiency and productivity. The consequences of inefficient financial processes can also extend directly to cash flow, and one area where these challenges become particularly apparent is invoicing. Inaccurate or delayed invoices can slow collections, create additional administrative work and leave businesses waiting longer to receive payments. Automating invoice creation and improving the accuracy of financial data can help address these inefficiencies, with AI offering additional opportunities to streamline more complex processes. For example, 10 days of DSO represents approximately $1.37 million in receivables for a business with $50 million in annual credit sales. "High DSO isn't just a result of customers paying late, the delays often start within a company's own financial processes," said Coles. "Invoices go out late or contain errors that lead to disputes, while manual reconciliation and payment matching can leave cash sitting unaccounted for. Much of this is within a company's control. By improving invoice accuracy and automating these processes, finance teams can accelerate collections, gain a clearer picture of their available cash and free up working capital that's already been earned." As finance leaders look ahead to 2027, the findings highlight differences between organizations that have established the infrastructure and processes needed to improve financial operations and those still working to modernize. These efforts are also helping to reshape the role of the CFO, who is increasingly expected to help shape the technology investments and strategic decisions that drive business growth and long-term competitiveness. About the Research Signal: The B2B Finance Report is based on a survey of 100 senior finance professionals at small and midsize enterprises (SMEs) across North America, conducted in Q3 2026. Respondents included CFOs, finance directors and other senior finance professionals, with 90% based in the United States and 10% in Canada. Participating companies reported annual revenues ranging from $1 million to $100 million and represented industries including professional and field services, construction, wholesale and distribution, manufacturing, and agriculture. About Fortis Fortis is the leader in embedded payments for software providers and ERP systems, processing billions annually through its proprietary technology. The company's mission is to forge holistic commerce experiences that seamlessly integrate within software workflows - transforming payment processing from cost center to strategic advantage. With expertise in software platforms, Fortis moves commerce closer to invisible by strengthening the payments capabilities of software partners, guiding businesses to reach uncharted growth. Headquartered in Plano, Texas, Fortis is redefining the $100 trillion B2B payments landscape. Learn more at www.fortispay.com. Media Contact Method Communications [email protected] SOURCE Fortis Payment Systems

PR Newswire
Oct 22nd, 2026
Fran's Chocolates saves up to $120,000 a year with Avalara tax automation and AI agent

Fran's Chocolates, a Seattle-based gourmet chocolatier, has automated its multistate sales tax compliance with Avalara. It was also among the first customers worldwide to beta test Avalara Aviator, the company's new agent hub for tax and compliance, Avalara announced on October 22, 2026. As e-commerce and wholesale sales grew nationwide, Fran's crossed economic nexus thresholds in more states, and manual processes became harder to manage. It adopted Avalara AvaTax for tax calculations, Managed Returns for filing and remittance, and Exemption Certificate Management for tracking certificates. The chocolatier says it saves up to $120,000 a year in salary and benefits by avoiding extra full-time hires. Automated tax classification across more than 900 SKUs has reclaimed more than 100 hours a year, and its financial close cycles are shorter. "The agent does the scanning, and we decide what to act on," said Ken Harrison, senior accountant at Fran's Chocolates.

Quality Magazine
Oct 19th, 2026
QT9 Software partners with Avalara to automate tax compliance.

QT9 Software partners with Avalara to automate tax compliance. October 19, 2026 QT9 Software, a leading provider of quality management (QMS) and enterprise resource planning (ERP) software for regulated manufacturers), announced it has partnered with Avalara, the agentic AI leader in global tax and compliance. QT9 Software is now part of Avalara's "Certified for AvaTax" program, which features integrations that perform at the highest level, providing the best possible customer experience. As a result of this partnership, QT9 Software's customers can now choose Avalara AvaTax to deliver sales and use tax calculations within existing business applications at the time of checkout or billing - in real time. Looking for a reprint of this article? From high-res PDFs to custom plaques, order your copy today! JOIN TODAY to unlock your recommendations. Already have an account? Sign In

Liftoff Commerce
Oct 13th, 2026
Liftoff Commerce partners with Avalara to automate tax compliance.

Liftoff Commerce partners with Avalara to automate tax compliance. Atlanta, GA: Liftoff Commerce, the end-to-end technology platform built for print, promotional products, and apparel distributors, today announced a partnership with Avalara, the agentic AI leader in global tax and compliance. Liftoff Commerce is now part of Avalara's "Certified for AvaTax" program, which features integrations that perform at the highest level, providing the best possible customer experience. As a result of this partnership, Liftoff's customers can now choose Avalara AvaTax to deliver sales and use tax calculations directly within the Liftoff Commerce platform at the time of checkout or billing - in real time. With Avalara's tax compliance technology, Liftoff subscribers now have access to powerful tax calculation and management capabilities as well as more granular control over tax codes and how they are applied to products. The integration helps businesses navigate increasingly complex tax requirements while reducing the administrative burden associated with managing tax rates, product classifications, and changing tax rules across jurisdictions. For Liftoff subscribers selling across multiple states or internationally, the integration provides a scalable approach to tax compliance that can grow alongside their business. By combining Avalara's tax technology with the flexibility of the Liftoff Commerce platform, subscribers can automate critical aspects of tax calculation, improve accuracy at checkout, and spend less time maintaining tax rules manually. "We're excited to partner with Avalara for tax calculation and management," said Andrew Alford, President of Liftoff Commerce. "Avalara has set the standard when it comes to accuracy, ease of use, and scalability. Our subscribers have been asking for a solution like this for a long time, and we're pleased to finally make it available as part of the Liftoff Commerce ecosystem." Liftoff Commerce is now an Avalara Certified partner. Certified partners pass a series of criteria developed by Avalara to ensure the connector's performance and reliability, thereby helping mutual customers benefit from a seamless experience with Avalara's tax compliance solutions. About Liftoff Commerce. Liftoff Commerce is an end-to-end technology platform built for distributors in the print, promotional products, and apparel industries. Liftoff brings ecommerce, company stores, product customization, digital asset management, inventory control, quoting, supplier connectivity, purchasing, order management, production workflows, fulfillment, and business operations together in one unified platform. From the first customer interaction through production and delivery, Liftoff gives distributors the tools to run, automate, and scale nearly every part of their business from a single system. Learn more at liftoffcommerce.com. About Avalara. Avalara is the agentic AI leader in global tax and compliance. For more than two decades, Avalara's trusted tax content, deep compliance expertise, proprietary data, and technology have helped customers succeed on a global scale. Avalara now pairs that foundation with agentic AI to help businesses execute complex compliance work while keeping people in control. Avalara processes more than 54 billion AvaTax API calls annually and supports millions of businesses worldwide. For more information, visit Avalara.com.