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Banco Plata

Ambassador Supervisor

Field SalesConfirmed live in the last 24 hours
Full-timeHermosillo, Sonora, MexicoIn-person

About the Job

Requirements

  • At least 1 year of experience supervising teams, preferably in operations or sales.
  • Experience in face-to-face sales and/or customer service.
  • Ability to supervise teams in one or multiple cities.
  • Ability to ensure compliance with established metrics and objectives.
  • Ability to motivate and develop team members.

Responsibilities

  • Accompany ambassadors in the field, providing mentoring and ongoing support, and prepare reports and follow-ups to ensure they meet their goals and established key performance indicators.
  • Supervise ambassadors' daily activities, ensuring compliance with policies and procedures, and provide ongoing training and development to improve the team's skills and competencies.
  • Plan and coordinate team activities, assign tasks, and ensure deadlines and objectives are met. Maintain ongoing communication with other departments to coordinate efforts and optimize resources.
  • Periodically analyze team and operational performance, identify areas for improvement, and propose corrective actions. Implement continuous-improvement practices to increase efficiency and service quality.
  • Report incidents to the Human Resources department and provide detailed reports on team results and performance.
  • Manage the receipt and delivery of cards and maintain accurate inventory control to prevent shortages and ensure continued availability.
  • Help define the visit process and contribute to the design of the platform.

Desired Qualifications

  • Experience supervising teams in operations or sales.

About the Company

Banco Plata

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Total funding
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