Salary Range: 24.92 to 29.9 (Currency: USD) (Pay period: per-hour-wage)

The San Francisco Museum of Modern Art is one of the largest museums of modern and contemporary art in the United States and a thriving cultural center for the Bay Area. We cannot imagine life without art; it inspires and connects us every day. Now more than ever, these connections matter and are aligned with our values.

Inclusive: We strive to be a museum of many voices in dialogue.

Passionate: We believe working with art is more than a job or trusteeship - it's a way of life.

Brave: We are committed to approaching our work with courage and a sense of adventure, always ready to explore new perspectives.

Empathic: We aim to act like a person, not an institution.

SFMOMA is a place for the infinitely curious to explore, support, and experience the art of our time. We believe that modern and contemporary art can influence the way we think, view the world, and embrace the many voices and perspectives around us. We aspire to foster an environment that elicits joy, nurtures a sense of belonging and purpose—where difference is seen as a strength, and every one is appreciated for their whole self.

Schedule: Part Time (minimum of 21 hours), Temporary (4 months), fully onsite

Reporting to the Managers of Visitor Experience, the Visitor Experience Assistant is a primary representative of the museum for SFMOMA core audiences (members and visitors) and plays a key role in delivering an excellent, welcoming, inclusive, and uniquely SFMOMA visitor experience. VX Assistants work as part of a collaborative, cross-functional team to proactively provide all museum guests with a world-class museum experience and in concert with management, regularly seek ways to improve the experience. Working independently with minimal supervisor contact, the VEA is empowered to handle escalations in line with the SFMOMA service platform, with management support as needed. The VEA team exemplifies SFMOMA's service standards by actively taking responsibility for the general safety and comfort of visitors and colleagues and taking pride in delivering above-and-beyond customer service to each museum guest. Success in this role will entail finding thoughtful and welcoming ways to interact with visitors of all types and remaining committed to promoting SFMOMA with a team-first approach in delivering an unparalleled museum visitor experience, where going above and beyond is standard operation.

Responsibilities & Duties

Greet visitors and act as a first point for questions, providing information related to their visit, the museum’s amenities and opportunities, exhibitions and programs, and other information as requested.
Sell and distribute general museum, exhibition, and event-related tickets.
Promote, sell and upgrade all museum membership levels and gift memberships. Help to achieve sales goals. Assist with other data collection as needed.
Accurately collect, update, and review information regarding membership accounts, levels, and benefits.
Responsible for supporting museum’s data integrity standards and CRM database, as needed.
Sell and distribute various branded and non-branded items, products and services for the museum to support visitors and their museum experience as needed.
Provide accurate handling of cash and monies in various forms, reconciling daily sales report at the end of each shift with receipts.
Maintain a strong understanding of process, policies, and standard operating procedures for data entry, visitor interactions, and safety.
Assist in crowd and line management, access control and queue setup and take down both for daily operations and in gallery operations, as needed.
Operate and maintain the museum’s Coat Check safely and responsibly, including lost and found, ADA item distribution, and inventory of items.
Participate in daily briefings and department trainings to remain current on team/museum happenings and needs.
Responsible for self-education surrounding department SOP’s and resources.
Maintain clean, stocked, and organized workstations and public spaces and maintain cross-functional inventory levels for collateral, tickets, and other peripheral items.
Monitor and act as a point of support for equipment in and around public spaces and workstations, escalating as needed.
Set an exemplary standard of behavior while ensuring that visitors are assisted in a professional, courteous manner aligned with the museum’s service standards and goals.
Assist with troubleshooting and visitor escalation when managers are not available.
Demonstrate a thorough understanding of all Visitor Experience procedures, systems, and operations as well as knowledge of the exhibitions and artists on display.
Provide peer-to-peer support.
Participate in visitor market research by collecting visitor feedback and comments.
Ability to follow all museum and department policies including dress code and safety protocols.
Other duties as assigned.

Qualifications & Skills

High school diploma required, with demonstrated knowledge in hospitality, art history or practice, education, or related fields a plus.
Minimum of three (3) years of experience in a fast-paced, customer service-focused retail, hospitality, or arts environment. Minimum one year experience as a cashier, teller, or operating a Point-of-Sale system.
Outstanding people and communication skills.
Ability to operate a point of sale/ticketing system.
Ability to follow established protocols and work independently.
Ability to work quickly and efficiently in a busy, noisy public environment.
Demonstrated punctuality and dependability.
Flexibility in a regularly changing and evolving environment.
Ability to work well within a team environment, to communicate well, and to conduct constructive problem resolution.
Bi- or multi-lingual candidates, and those proficient in American Sign Language, are strongly encouraged to apply.

Working Conditions

Open availability is required including evenings, weekends, and holidays.
Physical demands include: sitting, standing, and walking with occasional kneeling required. Lifting and carrying up to 20 lbs. Ability to reach overhead.
Museum spaces with variable noise levels including audible artworks and large crowds. May be asked to work outside. May be asked to work around artworks with lights, sounds and scents.

Job posting open date: 10/14/26

All jobs posted will remain open for at least five business days.

We encourage both internal and external candidates to apply within the initial open posting period as the application close date may or may not be extended beyond that initial period. Applications will not be accepted after a posting has been closed.

Location: San Francisco, 151 3rd Street.

Benefits: SF City Option, SFMOMA Membership, and more

At SFMOMA, we do not believe that any applicant can, or should, meet every qualification listed in a job posting. We are committed to welcoming applicants from all backgrounds and professional paths who are inspired to join a mission-driven, community-oriented organization grounded in inclusivity, passion, bravery, and empathy.

If this describes you, we encourage you to apply.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

SFMOMA is an equal opportunity employer that is committed to diversity, equity, inclusion, and accessibility. No person shall be discriminated against based on race, color, religion, gender, gender identity, age, genetic information, ancestry/national origin, marital status, disability, medical condition, HIV status, sexual orientation, veteran/military status, and any other category protected by federal or state law.

You may request reasonable accommodation if you are unable to or are limited in your ability to access job postings or provide additional information asked in the job posting.

You can request reasonable accommodation by contacting the People Team at [email protected].

About the company

SFMOMA is a major art museum in San Francisco focused on contemporary and modern art. It hosts rotating, high-profile exhibitions and provides accessible experiences for locals, families, students, and visitors. Its offerings include paid museum visits, memberships with benefits, and a Museum Store that sells art-inspired goods, along with digital publications and multimedia content. Revenue comes from ticket sales, memberships, retail, digital content, and philanthropy; the museum relies on donations and fundraising to support operations and special projects with the goal of educating, inspiring, and connecting people with art while maintaining financial health.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

San Francisco, California

Founded

1935

Get referred to SFMOMA

See people who can refer or advise you

Simplify's Take

What believers are saying

Samsung added 34 SFMOMA works on March 19, 2026, monetizing collection access globally.
Google Arts collaboration in May 2026 deepens digital engagement around Matisse exhibitions.
New Korean and fashion exhibitions for 2026-27 broaden audiences beyond core modern-art visitors.

What critics are saying

SFMOMA laid off 29 workers in May 2025 after attendance stayed below pre-pandemic levels.
The museum eliminated 13 vacant positions and reported continued financial challenges in 2025.
If attendance and philanthropy weaken again, SFMOMA cuts programs, staff, and exhibition ambition.

What makes SFMOMA unique

SFMOMA pairs modern masters with tech collaborations, including Samsung Art Store and Google Arts.
Christopher Bedford hired Harry Choi and Koven Smith in September 2026 for digital expansion.
RM x SFMOMA launches October 3, 2026, proving celebrity-backed programming can widen reach.

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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Mental Health Support
Pet Insurance
Health Savings Account/Flexible Spending Account
Pre-Tax Commuter Benefits
401(k) Retirement Plan

Company News

SFist

Aug 26th, 2026

Day around the bay: 95-foot Illuminated installation launches on Market Street.

Day around the bay: 95-foot Illuminated installation launches on Market Street. Local: * SFMOMA, Museum of the African Diaspora, and Yerba Buena Center for the Arts have launched a public art partnership called Yerba Buena Illuminated, which first features Los Angeles artist Jennifer Steinkamp's 95-foot piece, It's a nice day for a white wedding, projected onto the Humboldt Bank Building at 785 Market Street. [Chronicle] * Japheth Dillman of San Francisco was convicted Monday of wire fraud and conspiracy, which each carry a maximum sentence of 20 years in federal prison and a $250,000 fine, after allegedly cheating investors out of almost $1 million in a cryptocurrency trading scheme. [KRON4] * Sunday Streets had a successful event in Bayview over the weekend with support from the Civic Space Foundation and African American Arts & Cultural District after city funding for the street festival was cut in February. [Chronicle] National: * A California man was arrested in Washington DC Tuesday after US Capitol Police spotted a guillotine in the bed of his pickup truck. [NBC News] * Developer Lennar Homes wants to build a subdivision in Shafter, California, outside Bakersfield - on land that's planned for the installation of high-speed rail tracks. [California Post] * Fans have been piling bouquets of flowers on Dolly Parton's Hollywood Walk of Fame star, and tributes from fellow celebrities have been pouring in following the announcement of her death Tuesday. [TMZ] Video: * Enjoy this brilliant scene from the classic, 1972 screwball comedy, What's Up, Doc?, featuring Barbra Streisand and Ryan O'Neal leading a chase down an SF hill and narrowly missing a large pane of glass. Join the conversation

ARTnews

Aug 13th, 2026

SFMOMA's new Senior Curator, blaqiuer estate sale, and more: industry moves for August 13, 2026.

SFMOMA's new Senior Curator, blaqiuer estate sale, and more: industry moves for August 13, 2026. August 13, 2026 11:33am Happy Thursday! Here's a round-up of who's moving and shaking in the art trade this week. * Atlanta Art Fair Returns to Pullman Yards: The annual fair, running October 1-4, 2026, will feature nearly 70 galleries from across the American South and beyond, alongside an expanded program of installations and cultural partnerships. * Elvira Dyangani Ose Named Artistic Director of Zeitz MOCAA: The appointment marks a new chapter for the Cape Town museum following the death of founding artistic director Koyo Kouoh earlier this year. * Anne Reeve Appointed Senior Curator at Storm King Art Center: Reeve joins from the Hirshhorn Museum and Sculpture Garden in Washington, D.C., where she served as curator since 2018. She begins her new role on November 1. * Anna Katz Named Senior Curator and Head of Painting and Sculpture at SFMOMA: Katz joins from MOCA Los Angeles, where she most recently served as senior curator. She will be the first to hold the newly endowed Doris and Donald Fisher position, which she begins August 17. The big number: $450 M. That's the rough estimate for a cache of works from the collection of Nelly Arrieta de Blaquier and Carlos Pedro Blaquier set to hit the block at Sotheby's in November. The consignment is expected to anchor the upcoming auction season and includes paintings by Vincent van Gogh, Paul Cézanne, Edgar Degas, Camille Pissarro, Pierre-Auguste Renoir, and others. Among the highlights is Van Gogh's Châtaignier en fleurs roses et blanches (Chestnut Tree in Pink and White Blossom), from 1890, which one adviser said could bring between $150 million and $200 million. A Cézanne from the artist's celebrated Harlequin series is also expected to exceed $120 million, while works by Degas, Pissarro, and Renoir are each projected to sell for more than $25 million. Read this. For nearly a century, French conservators had a standing answer whenever Britain asked to borrow the Bayeux Tapestry: non. The 900-year-old, 220-foot embroidery depicting William the Conqueror's 1066 invasion of England was simply too fragile to travel - a verdict that held firm in 1953, 1966, 1980, and as recently as last year. So how did the masterpiece end up crossing the Channel Tunnel last month, bound for a sold-out British Museum blockbuster opening September 10? In the New York Times, reporter Alex Marshall untangles how high-stakes diplomacy and genuine engineering innovations paved the way for the long-desired oui. Hopefully you've already secured your ticket for the exhibition - this will give you the full behind-the-scenes story.

Google

May 13th, 2026

Exploring Matisse's 'Wild Palette': Can AI offer new ways to connect with art?

Exploring Matisse's 'Wild Palette': Can AI offer new ways to connect with art? May 13, 2026 SFMOMA partners with Google Arts & Culture to explore the world of Henri Matisse using Google's advanced video generation model, Veo to coincide with their landmark exhibition, Matisse's Femme au chapeau: A Modern Scandal. Christopher Bedford Helen and Charles Schwab Director, San Francisco Museum of Modern Art VP, Google Arts & Culture Listen to article 7:57 minutes SFMOMA's exhibition Matisse's Femme au chapeau: A Modern Scandal stages the 1905 debut of Matisse's Femme au chapeau at the Salon d'Automne in Paris. At the time, the painting shocked audiences with its radical use of non-naturalistic colors and wildly expressive brushwork. Matisse's departure from convention started a new movement called Fauvism - the work of "wild beasts." Matisse had an expansive imagination, inviting viewers into boldly rendered subjects unbound by the limits of reality. Today, that same spirit of boundary-breaking is embraced through a partnership between SFMOMA and Google Arts & Culture. Moving beyond the confines of the canvas, its latest collaboration uses Google AI to allow audiences to step directly into Matisse's world, immersing themselves in imagined environments that bring his radical vision to life. Experiment: Matisse: The Wild Palette. As detailed by Google Arts & Culture Lab, the experiment Matisse: The Wild Palette uses Veo to animate four early Matisse works from SFMOMA's collection including Femme au chapeau. Developed in close collaboration with SFMOMA's curatorial and education teams, the AI-generated animations invite audiences to venture beyond the canvas. The experience is layered with educational depth, offering interpretive insights that guide visitors through the history, technique, and sometimes-scandalous backstory related to the works. Film: Bringing the past to life. "The Grand Palais presented cutting edge innovations of the time, painting and sculpture but also cars, aerial shows, and more. A short Veo-created film animates 1900-era postcards and photography of Paris's Grand Palais and surrounding areas, transporting audiences back to the moment when Femme au chapeau debuted and the Fauvist movement was born. On view in the opening gallery of the exhibition, this film uses advanced video generation technology to capture the atmosphere and energy of Paris at the time of the 1905 Salon d'Automne." E Erica Gangsei SFMOMA's Director of Interpretive Media Technology: Hands-on AI. Matisse embraced innovation. In that same spirit, SFMOMA and Google Arts & Culture are continuing their long-standing partnership to explore new ways for visitors to connect and engage with art. In bringing these collaborations to life, Headway Information Services Pty prioritized a balance of innovation and institutional stewardship. Every element of the project - from the archival imagery used in the film to the aesthetic parameters of the animations - was carefully selected and created in partnership with SFMOMA's curatorial and education teams. It is important to Headway Information Services Pty that the visitor experience is as grounded in art history as it is technologically innovative. Part of SFMOMA's vision is to encourage visitors to see the world - and art - in new ways, and from a variety of different perspectives. Headway Information Services Pty hope that visitors come away from the exhibition - and the video and digital experiments within - energized by what they've learned, and inspired by new ways of thinking about and making art. Get more stories from Google in your inbox. POSTED IN:

Samsung

Mar 19th, 2026

Samsung Art Store partners with San Francisco Museum of Modern Art to bring modern masters to homes worldwide.

Samsung Art Store partners with San Francisco Museum of Modern Art to bring modern masters to homes worldwide. March 19, 2026 SFMOMA becomes the first West Coast museum to join Samsung Art Store, debuting across several Samsung TVs with an exclusive collection featuring works by Diego Rivera, Henri Matisse, Wayne Thiebaud, Jackson Pollock and Piet Mondrian. Samsung Electronics Co., Ltd. today announced a new partnership between Samsung Art Store and the San Francisco Museum of Modern Art (SFMOMA), bringing museum-quality modern masterpieces to homes around the world through Samsung Art Store. Notably, SFMOMA is the first West Coast museum to be added to Samsung Art Store, significantly expanding the platform's world-class institutional collaborations. Launching today, the debut collection features 34 artworks from SFMOMA's renowned holdings, including iconic pieces by some of the 20th century's most influential artists. For the first time, Samsung Art Store[[1]] users can display celebrated works such as Diego Rivera's "The Flower Carrier" (1935), Henri Matisse's "Femme au chapeau" (1905), Wayne Thiebaud's "Display Cakes" (1963), Jackson Pollock's "Guardians of the Secret" (1943), and Piet Mondrian's "New York City 2" (1941) on select Samsung displays - transforming any room into a dynamic gallery space. The collaboration makes these iconic works from SFMOMA's collection more accessible than ever before. It also represents a significant expansion of Samsung Art Store's offering of modern masters by introducing works by Robert Rauschenberg and Wayne Thiebaud to the platform for the first time. "Samsung is committed to leveraging its market-leading visual display solutions and partnerships to maximise the richness of Samsung Art Store experience in homes across the world," said Heeyeong Ahn, Vice President of the Visual Display Business at Samsung Electronics. "Building on this commitment, our partnership with SFMOMA represents an exciting expansion into artworks by 20th-century masters - and we look forward to further enhancing our offerings through additional exciting, high-profile collaborations." "This partnership with Samsung Art Store opens an exciting new chapter in how we fulfill our mission to connect people with modern and contemporary art," said Christopher Bedford, Helen and Charles Schwab Director of SFMOMA. "By making our collection available through innovative technology, we're reaching audiences who may never visit San Francisco while creating new opportunities for art to enrich daily life around the world." Samsung Art TVs, including The Frame and The Frame Pro, are designed to display artwork with authentic colour, exceptional detail and a gallery-like presentation. Pantone Validated ArtfulColor preserves the authenticity of the original palette. Glare-free Matte Display[[2]] and customisable bezels[[3]] mimic the look of framed artwork, and the included Slim Fit Wall Mount keeps the TV close to the wall, all combining to create the look of an original work of art. The Frame Pro adds an upgraded Neo QLED 4K display for even brighter colour and sharper contrast. Plus, its Wireless One Connect Box[[4]] eases installation and enables a clean, clutter-free setup. Across these TVs and several others, Samsung Art Store continues to champion the fusion of art and technology, turning living rooms into curated galleries. By partnering with leading cultural institutions like SFMOMA, Samsung continues to democratise access to art while supporting museums' missions to share their collections with broader audiences. The SFMOMA collection joins Samsung Art Store's growing library of over 80 partnerships, offering subscribers an ever-expanding selection of art across movements, styles and periods. The collection is available now exclusively through Samsung Art Store on Samsung Art TVs. [1]Art Store subscription and Samsung Account connection required to access full selection of artwork. [2] Measured against Unified Glare Rating (UGR) testing standard, certified as glare-free (reflection, discomfort and disability glare) by UL. [3]Customisable bezels sold separately. [4]TV requires a separate power cable connection. Operating distance can vary depending on the usage environment.

Fuseproject

Feb 25th, 2026

SFMOMA and TELO Trucks win iF Design Awards

SFMOMA and TELO Trucks win iF Design Awards. fuseproject, LLC is thrilled to announce that fuseproject has been recognized with two 2026 iF Design Awards for its work on the SFMOMA 'Get in the Game' exhibition and the TELO MT1 EV Truck. These prestigious awards celebrate design excellence across a range of disciplines, highlighting projects that push the boundaries of innovation and human experience. SFMOMA - Get in the Game. Award Category: Interior Architecture - Installations Transforming the San Francisco Museum of Modern Art's seventh floor into an immersive, stadium-like environment, 'Get in the Game' explores the powerful intersection of sports, art, and culture. The exhibition features over 200 artworks and design objects organized across five thematic zones: Mind & Body, Winning & Losing, A Fan's Life, Breaking Records & Rules, and Field of Play. By utilizing a non-linear flow, the design invites visitors to chart their own narrative journey, moving through spaces that evoke the energy of a live arena. Led by Yves Behar, the design team focused on creating a space that ignites dynamic engagement and fosters cultural conversation, proving that the world of athletics and the world of art share a profound common ground in human expression. TELO MT1 EV Truck. The TELO MT1 is a reimagining of the classic pickup truck for a more sustainable, urban future. Recognizing the challenges of city congestion and the need for zero-emissions utility, fuseproject partnered with TELO Trucks to design a subcompact electric pickup that delivers full-size capability within a remarkably small footprint. Despite being the length of a Mini Cooper, the MT1 features a five-seat cabin and a 60-inch bed that can expand to accommodate 8-foot cargo. Its innovative cab-forward layout and modular midgate maximize interior space, while the use of sustainable materials throughout the cabin underscores its eco-friendly mission. By combining 500 hp AWD performance with urban agility, the TELO MT1 demonstrates that rugged utility and compact design do not have to be mutually exclusive, offering a new vision for the future of the electric vehicle. These honors reflect fuseproject's ongoing commitment to design that starts with a specific human need, whether that is the need for cultural connection in a museum setting or the need for smarter, cleaner transportation in its growing cities. fuseproject, LLC is proud to see these collaborations recognized on the global stage by the iF Design Jury.

SFMOMA

Visitor Experience Assistant

About the job