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Bosch Home Comfort

Makes heating, cooling and hot-water equipment

Sales Support Engineer

Field SalesConfirmed live in the last 24 hours
Full-timeChangzhou, Jiangsu, ChinaNo salary listedIn-person

About the Job

Requirements

  • Familiarity with product knowledge for hydraulic cylinders, pumps and valves, and power units.
  • Familiarity with hydraulic cylinder manufacturing processes.
  • Knowledge of electrical control and mechanical manufacturing.
  • Knowledge of industry applications including HI, Press, Testing, and GM.
  • Sales skills, including communication and expression, customer needs and insight, customer relationship management, strategy development and execution, data analysis, and negotiation.
  • Ability to understand basic project management concepts.
  • Ability to travel frequently.

Responsibilities

  • Research market demand to understand assigned customers’ needs, competitive landscape, and potential customer groups.
  • Acquire customer and project information through channels such as agents, original equipment manufacturers, and industry websites, and establish contact with potential customers.
  • Promote new products to customers.
  • Visit customers and understand their product requirements, including cost, delivery time, quality, and technical needs.
  • Manage customer demand forecasts and the sales pipeline, ensuring accuracy and timely updates.
  • Prepare for negotiations by identifying customer needs, analyzing customer decision chains, and researching competitors and product features.
  • Set negotiation objectives and strategies and coordinate roles within the team.
  • Prepare materials and data, including company and product introductions, successful product cases, technical features, bid documents, and quotations.
  • Advance bidding or negotiation processes, manage pacing, and adjust strategies as needed.
  • Discuss contract terms with customers, including payment, liability for breach, supply timelines, and compliance.
  • Prepare and sign technical agreements; when there is no technical agreement, complete technical specification documents as required.
  • Submit contracts and related technical attachments to the SCC department for review and signature processing.
  • Send signed contracts to customers for countersignature and execute the contracts.
  • Organize meetings with relevant departments, following company quality-control processes, to review key contract and order information.
  • Transfer customer complaints promptly to SVE4 for handling, monitor complaint resolution, and coordinate related actions.
  • Organize regular exchanges between company technical and quality personnel and customers.
  • Organize and participate in company customer days.
  • Conduct regular visits to key customers.

About the Company

Bosch Home Comfort

Makes heating, cooling and hot-water equipment

Bosch Home Comfort makes heating, cooling and hot-water equipment for homes, commercial buildings and industrial users. Its portfolio combines electric heat pumps with gas-fired boilers and hybrid systems, giving customers different ways to control building temperatures and supply hot water. The business sells equipment through its brands' sales networks, with products adapted to regional building needs and energy requirements. Its inverter-driven heat pumps adjust compressor output to match demand rather than running constantly at full power. The Bosch business unit was formed through the merger of Bosch and Buderus heating activities in 2004 and is headquartered in Wetzlar, Germany.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Wetzlar, Germany
Founded
2004

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