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Atrium Health

Operates hospitals and care network

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USAIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Completion of an accredited Medical Assistant program, structured clinical military training documented per DD214 in lieu of a formal Medical Assistant program, or EMT qualification is required for the Greater Charlotte area.
  • Current American Heart Association Basic Life Support certification is required.
  • Certification or registration as a CMA or RMA through an accepted national organization is required.
  • Successful completion of Atrium Health’s competency assessment is required.
  • Successful completion of a system-approved program to become a primary trainer for new teammates is required.
  • Two years of experience in a clinical practice setting as a Medical Assistant is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency is required.
  • Ability to build rapport and maintain professional relationships with patients, team members, and physicians is required.
  • Proficiency in keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical record systems is required.
  • Customer service skills that support a positive patient experience are required.
  • Ability to perform the listed physical activities throughout the workday and lift 35 pounds without assistance is required.
  • Functional speech, vision, hearing, touch, and fine-hand manipulation skills are required.
  • Ability to wear protective clothing and equipment as needed and operate equipment necessary to perform the job is required.

Responsibilities

  • Follow Medical Assistant scope-of-practice requirements, policies, and procedures, and maintain specialty-area training and competency while providing patient care.
  • Perform rooming and visit tasks, including taking vital signs; reconciling medications; collecting medical history; reviewing health maintenance and allergies; and conducting screenings for depression, suicide, falls, and social drivers of health.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture; specimen collection, labeling, and packing; preparation of laboratory orders and requisitions; and results tracking.
  • Perform point-of-care testing according to standing or provider orders, and complete Clinical Laboratory Improvement Amendments-approved waived laboratory tests and practice-specific diagnostic testing in accordance with Clinical Laboratory Improvement Amendments standards.
  • Administer medications and vaccines safely in accordance with the rights of medication administration.
  • Perform duties such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Communicate effectively and promptly, work as part of the team, and escalate concerns appropriately.
  • Maintain a clean work environment, clean instruments and equipment appropriately, ensure equipment and supplies are in working order, and keep areas appropriately stocked.
  • Provide care appropriate to the ages of patients served by applying knowledge of lifespan growth and development, assessing and interpreting patient-status information, identifying age-specific needs, and providing care in accordance with departmental policies and procedures.
  • Use patient-handling equipment with at least one other team member when available for patient lifts over 35 pounds or when a patient cannot assist; assess unique patient-lifting and movement situations case by case.

About the Company

Atrium Health

Operates hospitals and care network

Atrium Health is a nonprofit health system serving the southeastern United States with a network of hospitals, clinics, and care sites. It offers primary care, specialty care, rehabilitation, and cancer treatment across more than 1,400 locations, including 40 hospitals. Patients use MyAtriumHealth, a digital portal for scheduling and paying bills, and some care is delivered at home through programs like Levine Children’s. Its goal is to provide accessible, coordinated healthcare across its region while supporting patients with digital tools and broad services, differentiating itself by scale, nonprofit mission, and home-based hospital-level care.

Company size
10,001+
Company stage
Grant
Total funding
$31.6M
Headquarters
Charlotte, NC
Founded
1940

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